I had to take my wife to this hospital for a brain scan as it was the only one with this facility…read morein my area of Alicante. We arrived from Pilar de la Horadada at 7.45 for an 8.00 appointment. We were pleasantly surprised how beautiful this hospital was and so clean. We were met by friendly staff at the front desk and led to where we had to go. On arriving there we were again met by a young nurse who showed us to a room where my wife was given a relaxing chair and told to close her eyes and relax for twenty minutes. After another nurse administered an injection and a further ten minute wait we were shown into this spotlessly clean room where this big machine was. The following process took roughly 25 minutes and after being asked to wait for a further 5 minutes we were told all was well and we could leave. All had been achieved in about one hour. My wife and I would like very much like to thank the staff for the way we were treated. I cannot imagine a better treatment being given to us anywhere else. A really beautiful hospital in every way.

As a resident in Spain I am entitled to their equivalent to the UK NHS but when my family visited…read moreus we unfortunatley needed to take one of the grandchildren to see a doctor. Too much time in the pool had given him the dreaded "Swimmers Ear". Although the doctors and receptionists are Dutch they speak and understand English perfectly, which is so reassuring when you are ill in a foreign country. The lady doctor was really patient (no pun intended) with our young grandson and soon had him sorted out with sympathy and antibiotics. She mentioned that they provide an emergency 24 hour call out service which is handy to know when you have family and friends staying with you. The clinic is really easy to find as it is opposite the hotel Flamingo and was modern and very friendly. I picked up some leaflets about the specialists they have working with them, but hopefully I won`t be needing them. Check out their website in English http://www.benidocs.com/index_en.html

Just back from a holiday in Spain which was brill. We have a villa but as my husbands dad was…read morestaying in it the last three days we decided to book in to Laguna to get some private time. We have stayed at Hotel La laguna around three/four times before and have always had a great time. On this occasion the air con was not working which no one told us about until we complained of no sleep in our sauna room. We also couldn't call reception to ask for assistance as the phones didn't work (apparently upgrading them). The internet was also down for a few hours on or first night but got fixed so no major issue. For our air con issue we got offered a second room by the maintenance man which didn't have any working air con so we said no and then got offered another which was so much better and air con worked a treat. As I complained at having no sleep on our first night and with being pregnant it was dangerous for me to overheat the hotel gave us a refund of our first night but first checked the rest of our stay was satisfactory. I was really disappointed with my stay this time around and don't know if I would go back even though this was one of our fave hotels in Alicante but the manager (when he was in) did get an extra star for acknowledging the issues. I think the pool was also broken/off for a couple of days and possibly the spa too but as we didn't ask what the issue was I can't 100% be sure. It is a good hotel but I didn't enjoy my experience this time.