In July, I bought a pair of Fizan walking poles at Sport Styl, costing 210 zloty. About 50€…read more Expensive, but I thought, okay, they will last a lifetime. In the shop, I was also told that there is a 2-year-warranty on those poles. 2 days later, I took them on a hiking trip to High Tatra, where I had to find out that they did not keep fixed in place, the elements became loose and the sticks unstable. They slid together when I put weight on them (which is what you do with hiking poles). Actually dangerous if you rely on them hiking in the mountains. So i took them back right after my trip. After some discussion (as if i did not fix correctly with enough force), they were taken back (but no refund) and I was told, the company would get back to me within 2 weeks. I had to go back to Germany afterwards and 6 weeks have passed. I wrote back to Sport Styl shop, but no answer. Will I ever get a refund? Or a replacement? What´s the matter? Because I am from Germany, you think I have too much money? I don´t. Or do you think I will never come back anyway? So why bother? I am really upset about this.
