The owner is MIA half the time the workers are thieves half of the items that were supposed to been cleaned were not I wouldn't recommend anyone to use Servpro read more

Servpro - This are just a SMALL amount of items so called cleaned! You've been WARNED! - Carpet Cleaning Near Me - Terre Haute, Indiana

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I wasn't going to write this at first because the employees we dealt with were awesome and they did do a pretty good job of clearing and cleaning our stuff after a fire. However, we also decided to use ServPro for the remodel and have had nothing but regrets. They used the cheapest materials and subcontractors they could get away with. The work they, and they're subcontractors, did continues to disappoint us and deteriorate. It's been less than a year and everyday we find some other shortcut they took or shotty workmanship and that's just what we can see... In short, what should've been a great experience has just been really disappointing. read more

We requested services to clean a house - clean cabinets, floors, counters, bathrooms, ect. My mother spoke to a gentleman so many times about what they were going to do, he assured they could clean water spots off the ceiling, would clean this, clean that, ect. We asked about carpets and was also told yes they could, for an additional price, which we agreed to. After they canceled/pushed us back two different times for various reasons, they came 2 different days. The spent 5hrs one day and 4hrs the second day. When asked about cleaning the water spots off the ceiling, the girl said, "oh we don't have anything to do that with", and it was never attempted to be cleaned (after the estimator specifically addressed they could take care of that exact concern). They broke one of the kitchen cabinet doors and simply set it on the counter with no notification to us that it happened. Cleaning counters and walls were also in the quoted price, and upon going into house, there was obvious marks on the walls and stuck gunk on the counters that we were able to easily wipe off ourselves, giving the impression no effort was put into those areas as well. The only items we left in the kitchen to be cleaned was the dining table and chairs, which were also not touched at all by them. Another major issue is their version of cleaning the carpets means vacuuming, NOT SHAMPOOING, which we paid extra for. Overall, we are not impressed with the MAJOR cost we paid for the quality of cleaning, the lack of follow through with what they said they would clean and didn't, and the scheduling issues they had. Would not recommend if you are looking for a good cleaning service. ​ read more

Very unprofessional. Made appointment discussed in detail what I needed. Spoke to several people with approval set an appointment with them and then they never showed up!!!! When I called to enquire about why no one showed they said well the person is was out sick and they would possibly still come. Said they would call back and never did! These people are unreliable, and unprofessional read more

Servpro do an awesome job meeting our needs during our fire accident. Servpro and its team members kept us informed a long the way and completed all related tasks in a timely manner. I would highly recommend Servpro to any one. read more