Michael was a pleasure to work with on our recent home purchase! He was knowledgeable,…read morecommunicative and incredibly quick with responses. I could not have asked for a smoother lending process (and was using my VA loan in an area where VA loans are infrequently used, so was expecting some obstacles/bumps in the road--there were NONE)! He has my highest recommendation!

I would give 10 stars if I could! There is not a better guy around to trust with your mortgage…read moreplans. If you want real and honest advice and someone that will bend over backwards to help you get what you need, Michael is that person. I've used him for buying 4 different properties and he's exceeded expectations every time. Always available to talk through ideas, easy to communicate with, and incredibly knowledgeable. I can't imagine going to anyone else. Whenever I know someone that is looking to buy a house, I can't refer him enough!

Recently had a car financed with this credit union. I have been attempting to pay my first car…read morepayment for days with no success. I've never seen anything so difficult in my entire life. The online banking system is trash. It has taken me 2.5 hours over the last 2 days to finally add an external bank account and my payment still hasn't cleared the system. Apple Pay is not an option according to the site. Everything I do seems to receive an error message. Customer service offered the advice of "your due date is a few days away and you have 15 days grace period after the due date without penalty, so just keep trying." I just want to make the payment and move on!

My experience has been great up untill a few years ago. I have been with the bank since I was 18…read more.Now you can't get anyone to answer the phone. Collection department has a older lady that calls every week and doesn't remember the conversation that you have with her. . So here you are having to leave work and have fees accumulate .because your account has been frozen. Because some on a Tuesday and yoy dont get paid until Friday. So you cant even with draw money from your account. All because she thought you said Tuesday insead of Friday. After telling her over and over you get paid biweekly. So why is she calling every week? She doesn't remember talking to you after you ask her do you not remember talking to me a few days ago. I ask her are you not taken notes of the conversation? She says no. I tell you this it doesn't take but one time for a bank to tell me they cant give me my money that I have in my account before I go some where eles. Go ahead and put my review at the bottom. So noone reads it. But i tell you this is have had my kids and friends to use this bank. But nownthingsbare alot different they also will be moveing to another bank. I dont appreciate being treated this way. When I did my part to handle my affairs. This is supposed to be a bank not fast food restaurant. I dont expect huge mistakes from a bank. ​

Dear Avadian Credit Union, yesterday at the Pelham branch of Avadian Credit Union, Heather…read moreHartfield was so nice to help me and my brother Tim with the affidavits we needed notarized. We know Heather from the Homewood branch from years ago. Please let Heather's superiors know that we are complimenting her and thanks and God bless! Mark N Tim Elders

They Don't notify you when your first payment is due until the second payment is due. When they can…read morethen charge you a lot of interest and a penalty. Also, if you pay ahead of time you get it credited to the account, however it does not count as a payment.