1. Serenity Med Spa

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Livingston, TX

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Serenity Med Spa

5.0 (5 reviews)
Closed • Closed

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Services - Serenity Med Spa

Acne treatment

Anti-aging

Pore cleansing

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Recommended Reviews - Serenity Med Spa

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6 months ago

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1 year ago

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Serenity W.

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4 years ago

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5 years ago

I highly recommend serenity!! She does a amazing job with everything she does from facials to make up!!

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5 years ago

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The Beauty Lounge - End result

The Beauty Lounge

4.2(149 reviews)
48.6 mi
•$$

Always a joy to have my cut and style with Evelyn!! Such a ray of sunshine!! Great knowledge of…read morehair products, too!

I returned three items of clothing the same day I purchased them after trying them on at home,…read more(they had no dressing room), but after leaving the store and a second look at the refund amount I realized it was short a few dollars. I returned and brought it up to the girl at the front desk who sold the items. After staring at her computer for a good 15 minutes, she told me "I didn't return your tax because tax is not refunded on returned merchandise." When I asked her if she honestly thought customers still pay taxes on items they have returned, she looked frazzled and spent another 10-15 minutes on her computer trying to come up with an answer. When she realized I wasn't going to just walk away and let her keep the tax amount, she said "Ok, I'll refund your tax" as if she's doing me a huge favor and making an exception. But even then she gave no receipt for the returns. When I asked for a receipt, she told me: "We don't give receipts on returned items. They're given only for sold items." I asked if she had a pen and paper. She said yes, and just stared at me. So I said, Can you write on a piece of paper that I returned these items and am due a refund? By this time, visibly fed up with her customer asking for something I should have received without asking, she writes on a Post-It note pad "Items returned 8/22." After my experience, I was surprised to see the additional tax actually refunded on my credit card. I was honestly expecting a few more back & forth discussions that led nowhere. What should have been a simple return became an unnecessarily aggravating experience with someone who clearly needs training and basic common sense, like merchant can't keep the tax charged on returned items, or that a customer needs to be provided proof of return. Just goes to show your employees can cost you much more than you realize. They lost my business for good. I'm new in the area and was looking for a new hairdresser but given my experience, there is zero chance I'll ever step foot in this place again.

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The Beauty Lounge - This place is so pretty

This place is so pretty

The Beauty Lounge
The Beauty Lounge - This looks just amazing and it tempts me to start wearing hair extensions!

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This looks just amazing and it tempts me to start wearing hair extensions!

White Ivy Salon

White Ivy Salon

3.0(2 reviews)
44.6 mi

I had to give a star to write a review but it's not deserved. I booked an appointment a month in…read moreadvance, but the staff wrote my name and phone number down incorrectly. When I arrived, they claimed I was not in the system or even scheduled. I showed her my call log in my phone when I called to schedule the appointment which was on July the 14th. Next to her was her husband, he asked me what number did I call. I went to my call log and read out the number I called and she told me it's the correct number. Instead of fixing their mistake, She asked if I wanted to schedule an appointment. When I said no and mentioned I would leave a honest review, she became angry, I asked for her name and she refused to give me her name, She said i'm not going to give you my name if you are going to give me a bad review. She rudely told me to leave and I'm not welcome and to never come back. After I left the salon I received a text message 15 minutes later from Hannah explaining and justifying the situation, to try and clean it up, when it was completely their fault. It was a total inconvenience for me, she didn't know if I needed my daughter's hair done for a special occasion or not. I don't live in Lufkin, it was an hour drive to get to the salon just to be turned away and upset my daughter. This was a terrible experience for my daughter and I. We expected everything to go smoothly but sadly it did not. It was a total fail. Terrible customer service, very unprofessional. I do not recommend this salon to nobody.

Awesome salon & boutique!! I ordered clothes and makeup and never had a bad experience. I will be…read moremaking an appointment for the next time I am in Lufkin!

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White Ivy Salon
White Ivy Salon
White Ivy Salon

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Perfect Pout

Perfect Pout

5.0(17 reviews)
70.8 mi•Spring Branch

Kristin is a phenomenal makeup artist! I have worked with…read moreseveral stylists and makeup artists over the years for family, maternity, and boudoir photo sessions and Kristin is by far my favorite makeup artist. She has a fun, gregarious personality. She gave me valuable insight about skincare and makeup application tips all while giving me the best soft glamorous look that I have ever had for my latest family photo session. I received lots of compliments on my look. I absolutely plan to book an application class with her this year and to enlist her services for all of my future special occasion and professional makeup needs.

Kristin is amazing!! I am so glad that my hair stylist referred me to her. From the moment that I…read morebooked her, I knew that I would have an amazing experience. She quickly contacted me (like within 5-10 minutes) after I used her online booking portal to gather more details and to confirm my appointment time and location. She was transparent from the beginning and let me know that she had an appointment right before mine and that depending on where I was located, she may not be able to meet my time request. She quickly determined that I was within 5 minutes from her other appointment so she would be able to get to me in time. I proceeded to pay my deposit and I also received several texts and emails leading up to my appointment to confirm. On the day of, Kristin arrived early! She let me know when she was on her way, when she was parking (I was at a hotel) and when she was headed up to my room. I opened the door to a smiling face and a warm personality. Of course I enjoyed getting my makeup done but I also enjoyed getting to know Kristin and learning more about her. She's just an awesome person. So how did she do? Well not only was she quick, I have never loved my makeup as much as I loved it when Kristin did it. I've been to many makeup artists and Kristin is my favorite. I like a natural look and I don't like makeup to feel or look heavy. I couldn't even tell she had put foundation on me. I thought she was joking when she asked how heavy it felt. I received so many compliments at my event and of course I felt beautiful as well. I highly recommend Kristin to anyone. She is a professionally trained makeup artist who has been in the industry for years and it shows. I cannot wait to book my next appointment!!

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Perfect Pout
Perfect Pout
Perfect Pout - Owner of Perfect Pout makeup artistry. Kristin Jones-Coyle

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Owner of Perfect Pout makeup artistry. Kristin Jones-Coyle

Serenity Med Spa - skincare - Updated October 2026

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