Both of my parents entered hospice care with Gracious Care Hospice on the same day. This transition…read morewas expected for my Mom, but unexpected for my Dad. It was an overwhelming time of change. I'm especially directing this review towards the hospice team that came into my patents's home to provide hands on care. We were very fortunate to have Alyssa, Trey, and La Sarita help us out. They were excellent communicators and very caring and competent. They exhibited great teamwork. They addressed our questions without making us feel like we were wasting their time. An additional note. After my Dad passed, just 13 days after entering hospice, my Mom did not want to sleep in her bedroom alone. Gracious Care Hospice made arrangements so we could keep my Dad's rented hospital bed so I could sleep next to her and hold her hand as she grieved the loss of her husband of 68 years. That act was outside of the hospice routine, but was a key to helping my Mom pass peacefully, 17 days later. Thank you, Gracious Care Hospice.

This community is where excellence of Care and Home Meet. They care of their residents as if they…read moreare family..... Linda, ED. Jessica,,BOM. Crizzel RN and the rest of the staff, make it to where the culture is very safe and comforting.

It's been my pleasure to meet such an incredible team of care providers! This is truly a calling…read morefor all them!

As an update to you reviewers, it is comforting to know that should your Mom require an increase in…read morecare, Gentiva has got your back. They immediately called us and said that they were increasing their service and RN Theresa and Michelle were there for us. SW - Gwen came by to make sure Mom and the family had the necessary support we needed during this trying time. Nurse Aide Leanna came by to give Mom her very much comforting sponge bath. And of course RN Devon made the necessary trek here even in inclement weather. Their services and care are not the standard run of the mill, 8a to 4p hours. Each one of them made the added effort to insure we didn't get lost and fall between the cracks. They were definitely working as a team. Their agency wasn't only saying it as a sales pitch but were truly doing it. They weren't only talking it, they were walking it. I have worked in State government for 33 years and after retiring, worked for 10 years with two non-profit agencies, so believe me when I say, you don't have to look any further, Gentiva Hospice Care is the real McCoy. I know that God's got their backs because they have Mom and our backs. She received her Last Rites and will be transitioning soon. We have no regrets having shared our last moments with Mom with this awesome Care Team from Gentiva.

The staff at Holistic Care was more than we could have prayed for. From the minute we met them, we…read moreknew they were legit and cared very deeply about their patients and the work they do. This home was for my father, and it was our 4th attempt at finding somewhere that would meet the standards of care we had for him. The home itself is inviting and welcoming with a large backyard where we could sit in the sun with my dad and a very safe neighborhood to go for walks in as well. The food quality was far and above any other home and they made each of the meals themselves. It always felt more like a family than someone taking care of my dad. Jamie, Leo and Amanda were incredible with my dad and I always felt so peaceful knowing he was being well cared for, never being left unattended or neglected. The kindness they all showed not only to my dad in their everyday interactions with him, but also to my mom, sister and I as we went through the painful process of watching him die, was amazing. At the very end of his life, he didn't wake or eat for 7 days, and if there was a moment we weren't by his side, they were right there. Jamie personally stayed with him through the nights singing to him and holding his hand. I can't describe the peace we felt knowing that while we went home to try to rest to regain strength, he was never alone. Jamie, Val and their staff operate with the utmost integrity, kindness and love for everyone who walks through their door-both the patients and the family. Losing my dad was the hardest thing we've ever gone through, and having him get the best care possible made that journey just a bit more bearable. I would recommend this home to anyone seeking excellent care for their loved ones. Kylee

This place is awesome. The food is great, the staff is caring, and the owners are flexible and…read moreresponsive to individual needs. I highly recommend it!

Providence Hospice took care of my brother for a year. He lived in a habitation facility for the…read morelast year of his life. A nurse and chaplain came to see him every week and called me keep me informed of his health.

The Providence Hospice team took amazing care of my father during his last months. They were…read moresmart, kind, and so compassionate. They supported me in every way, and took great care of him. If you have the opportunity to use Providence Hospice, please take it. They gave me peace of mind and heart, knowing my dad had the best possible care. Thank you Providence Hospice.

An incredible place for Mom. Regena worked tirelessly to help us place Mom at Hopewell. The most…read morecompassionate, caring, and loving staff. They were instrumental in giving Mom peace and serenity so she could finally let go and pass from this world. Special shoutout to Rose who had such an incredible, spiritual sense about her ... we knew Mom was in good hands. I can't recommend Hopewell enough. It's hard to explain how perfect they are for this difficult time. Mom is in peace and so are we, knowing we did the best for Mom.

I am a nurse and words cannot express my gratitude for Hopewell House, their amazing staff and…read morevolunteers. My mother received more love and compassion from their care at the end of her life, then at any other point. Our whole family felt supported and cared for. Excellent nursing care from their nurses and CNAs. I was able to go back to work feeling confident in their competent and loving care. They bring the hospital beds out to the garden!! Working in a hospital myself, that alone really touched my heart because who wants to be stuck in a hospital room? Such respect and love was given when my mom passed. My mother even like the food there, which says a lot. She was such a picky eater. Eternally grateful for Hopewell House Beyond 5 stars. Absolutely exceptional and I believe no where else compares.

They were all very nice, but took control of my health and really messed me up. They changed all my…read moredrugs and when I called for emergency treatment, they were closed and a recording said to call 911. DAMN THEM, they are useless. .

I could not have survived the ordeal of my husband's death without them. They took excellent care…read moreof him here at home until the end and were there for the family also.

My family & I are in the emotional process of choosing the right hospice for my grandfather. We are…read moremeeting with a hospice appointed my Medicaid tomorrow morning. I was able o get in touch with the sweetest, most comforting & knowledgeable on-call hospice nurse I've ever come across at 10:30pm! Her name, I think, was Sonia. As comforting as our conversation was it was also educational. She reassured me that picking a hospice is like buying a car. If you don't like it you move on to the next until you find one to suit your needs. She empowered me & encouraged me--SO wasn't expecting it to be such an uplifting call. I can tell with this short encounter that my grandfather will be in the hands of some amazing & smart angel nurses & loving care I doubt I could find anywhere else. My grandpa also is not English speaking & she told me they have some nurses available that do speak our language & are familiar with our culture. I wish she could be my personal nurse every day to speak encouraging things to me every day! We haven't even entered with their program & I love it it already. Before searching anywhere else for hospice--coming from an anxious & worried granddaughter-- please give Comfort Hospice a call first. They literally answer your call at ungodly hours like I called & they don't even mind.

I was trying to coordinate care services for my stepdad from another state to help my mother who…read morewas overwhelmed by his needs. From the first phone call they put me at ease. They expedited paperwork and got him comfortable immediately. They offered counseling and a volunteer to watch him so that my mom could have some respite. It was a peaceful death and I thank them for their kindness to my family. I wish I could have been there but I know she was in good hands.

I've been in rehabilitation for a small stroke here for almost two weeks. The staff here are warm,…read morefriendly and professional. I came here with a lot of medical needs including a feeding tube and pump, 24x7 oxygen concentrator and a lung suction device. Not a small feat to support me all day and night but The Pearl was up to the task. I've made friends with many of the staff and I look forward to returning to do some volunteer work if possible. I totally recommend The Pearl if you are in need of rehabilitation services like I was.

The Pearl provided excellent care for my husband after an extreme spinal surgery. He ended up with…read morean infection at the hospital requiring emergency abdominal surgeries. After all of the surgeries my husband spent a month in the hospital and he was kind of at square one when discharged. When he started at the Pearl he was unable to stand. After his month long stay, he was in good enough shape to slide transfer from a wheelchair to his bed or shower/commode. He was also able to stand for brief periods of time. He progressed enough to join the intensive Rio Rehabilitation Program at Legacy Health. During his stay he received top notch care from Rio staff. They were very caring and met him where he was physically. The therapists pushed him to get where he needed for additional rehabilitation. Thank you Colin and Debra! The nursing staff were caring and as timely as they could be and several nurses were standouts (like Carol and Sherry). The weekends seemed to have less staff so things could take longer. That said, they were upfront about other work they needed to do before being able to help. And when they were helping, they took all the time and care that was needed. The food was very good with several alternatives if the main menu didn't sound good. Bambi was great in helping set up wheelchair transport for appointments, Sondra helped coordinate lots of appointments and helped make Rio happen. Tawnya was amazing at coordinating transition to Rio and backup plans. Penny was the nicest therapy pooch. She lifts everyone's spirits. I highly recommend the Pearl as a skilled nursing facility. Thanks for all you did for us

I used Caregiver Connection to find most of the caregivers needed for round-the-clock care for my…read moredad for the final 3 years of his life. Because I live over 2,000 miles away, I needed to be certain that his caregivers were top-quality. I was 100% satisfied with my experience with Caregiver Connection. Caregivers who want to join Caregiver Connection must have experience and must be referred by a current member of Caregiver Connection. Caregiver Connection does background checks, several interviews, trains the caregivers, and solicits feedback from the people who employ them. Everyone I hired was excellent. Employing caregivers was new to me, and the staff at Caregiver Connection answered my many questions over the years. Thanks to Caregiver Connection, my dad received excellent care and I had a minimum of hassles/worries.

Caregiver Connection saved me when I was in a desperate situation. My husband was hospitalized and…read moreneeded to have 24/7, 1:1 care arranged before he could be discharged. I had very little notice and had no idea how to do this. Caregiver Connection was so helpful every step of the way. Defining the job to be posted based on my husband's individual needs, helping me screen the applicants, setting up the schedule, etc, were all facilitated by the kind people at Caregiver Connection. The caregivers themselves were all wonderful (most with many, many years of experience), very reliable, friendly, and took excellent care of my husband until we could find a different living situation where his needs could be met. Even though this was a temporary job, each one gave it their full attention. I highly recommend Caregiver Connection!

This was the most traumatizing hospice experience we've ever had. Unprofessional staff and several…read moreissues with them following hippa protocols. We had an urgent crisis and no hospice support and/or Dr to advise. Hospice was immediately revoked.

I've only once before written a negative review for any company, but I'm so angry that I feel I…read moremust warn others who are also facing this most horrible of times and need honest and compassionate care. My brother-in-law has stage four lung and bone cancer caused by exposure to agent orange during the Viet Nam war. He is spending his last days at home, being cared for by my sister. We originality hired a different hospice care company, but after several serious mistakes they admitted they were too short-handed to do the job, so we switched to Seasons after their saleswoman assured us they would continue with the same meds and oxygen equipment he had with the first company. First thing, My BIL is on an oxygen generator twenty-four hours a day. with a large emergency bottle in case of power failure.Seasons did not bring out the large bottle of oxygen, which had been provided by the first company. When contacted, the Seasons supervisor said that Medicare would not pay for the emergency bottle under their contract, and that if we were worried about him suffocating during a power failure, it was up to us to buy a gas powered electric generator. When told that the saleswoman had promised that Seasons would provide all that the previous company had, the supervisor said, "We'll have a talk with her..." Next...my BIL has been on two Lidocaine pain patches a day for some time. When we tried to order them, we were told Seasons does not provide them under their 'formulary.'(?) When we pointed out that the saleswoman had promised two a day, we were told that they would have a talk with her, but that we would have to purchase them ourselves. My BIL needs to cath six times a day, and, after trying a number of types of catheters, found one type that was easiest to use. When we asked Seasons for them, we were told the type he had been using were too expensive, and if he needs them we'll have to buy them ourselves, and that the sales woman should not have told us Seasons would provide them, but that they would have a talk with her... The main excuse Seasons gives us for all the problems is that each hospice company has its own individual contract with Medicare, and that they will only provide services, equipment, and medications that fall within their contract. For us, its a guessing game. We'd switch to another provider, but our luck doing that has been so bad that we're afraid to try it again. And to be quite honest, at this most horrible and trying time in our lives, they've managed to wear us down. If you're considering hospice care for a loved one, MAKE SURE YOU GET EVERYTHING IN WRITING, or better yet, tape-record the salesperson's initial pitch. And if you are considering Seasons, just remember that to them you are not a family in need of care, but a dollar sign.