I don't normally write reviews, but I feel compelled to share my experience with Serenity Grove because it left a lasting impact--just not in the way I had hoped. I came to Serenity Grove at a very low point in my life, looking for real help, understanding, and compassion. What I got instead was a cold, impersonal environment that failed to meet even the basic expectations of support and care.
From the beginning, I felt like I was being processed, not truly heard. The staff rarely showed genuine concern, and I often felt like I was just another name on a list rather than a person going through something real. There was no meaningful emotional support. No one sat down with me in a way that made me feel safe or understood. When I faltered--and let's be honest, everyone in recovery is going to stumble--it felt like they were waiting for me to fail.
Instead of being met with compassion or an effort to help me get back on my feet, I was terminated. Just like that. No attempt to talk it through, no conversation about next steps, no plan for how to continue healing. And to make it worse, they blocked my number afterward. Completely cut me off. That kind of rejection--especially from a place that claims to be about healing and growth--is not just unprofessional, it's cruel.
Places like Serenity Grove are supposed to be about helping people, not discarding them the moment they show signs of struggle. Recovery isn't linear, and people deserve grace and support when they're going through the hardest parts. My experience left me feeling more abandoned and defeated than when I walked in.
If you're considering Serenity Grove, I would strongly encourage you to look elsewhere--somewhere that actually follows through on the values they advertise. What they did to me wasn't right, and I hope they take a serious look at how they treat people who come to them in need. read more
