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Serenity Complementary Therapy Centre

5.0 (1 review)
Open 9:00 am - 5:00 pm, 7:00 PM - 9:30 PM

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14 years ago

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Forton Medical Centre

Forton Medical Centre

(2 reviews)

AWFUL PRACTICE !!! DO NOT GO HERE! (DR GERALDINE IS AWFUL!!!!!!)…read more had an absolutely awful experience at forton medical today, been experiencing all symptoms for pneumonia (specifically shivering/sweating among other extreme things) so i rung the doctor to hopefully get antibiotics. in the appointment the doctor was sniggering at and belittling everything i said, which was making me very upset to the point i was holding back tears while i asked her to just listen to what im saying bc she was ignoring all my questions. she said she could bring someone else in and i said that would be great, this person explained very calmly and nicely a few different illnesses and what she thinks i may have, i had a positive experience with the second doctor. i was refused any medication and all i was sent home with an inhaler (i'd been meaning to get a new one for a while). this doctor listened to my lungs while i was wheezing, then told me it seems normal and failed to ask if i smoke. (plot twist i've been a heavy smoker for 5 years- maybe do your job and actually speak with your patients to get to the bottom of the issue??) i've checked my nhs records and seen she's completely lied about me on my own records, saying i was demanding and got asked to leave. that never happened. i said "if you can't help me with how i feel then can i at least have an inhaler and i'll be on my way" she only let me have the blue one even though i asked for the brown one too. the lady at the pharmacy said i should speak to a different doctor because that's out of order she refused to give me the inhalers i asked for, when i've had asthma for almost 20 years... every time i said something that was wrong with me, the doctor had a rude comment to make such as "if you can't breathe then you won't be able to talk" with a smirk on her face. to which i explained how i feel that i can't breathe PROPERLY, that i'm wheezing and feel short of breath. she also said in an extremely rude tone that if i really was worried the past few days then i should've gone to hospital. i explained that some people just done like to burden people with their issues or go to doctors/hospitals, i'm one of those people. i also couldn't get in touch with the doctor due to easter and bank holiday so i had no choice but to suffer and wait, all to be completely disrespected. honestly i just can't believe that i've been to the doctor today for the first time in 5 years due to anxiety and had the most awful experience with such an incompetent doctor. i felt so unheard, judged and i couldn't wait to get out of there. when i left i sobbed in the car until i was ready to pick up my blue inhaler. i will never ever ever attend this practice EVER again.

Now part of the Willow Group…read more Still using for 'Bloods' as Brockhurst Medical Centre do not. Down to one nurse now, but in & out quickly. Care Navigator friendly & professional

Serenity Complementary Therapy Centre - health - Updated May 2026

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