Carol and I had a discussion prior to me making a payment for one day of service in Dec and then…read moreJan- March. Carol suggested starting the service and if I located the free dumps and decided to cancel then cancel. I did that and Carol had a mental breakdown and made up stuff. Then the office manager Julie, very unprofessional and has no management skills what-so-ever stated they would not refund my money. I sent an email on Dec. 30th stating that as of Dec, 29th I was cancelling service and requested my refund of $82.80. They do not respond to emails. The 29th was the only day I had trash picked up. All the sudden this company tries throwing trash can drop-off/pick-up fees, cancelation fees and none of that is on their website. They are liars and the most unprofessional business, if you can call them that, I have ever dealt with. I have reported them to the TN Consumer Affairs as well. Now it's time for public reviews.

I've had my service with PWS for a few months now. In that time I've had several issues. The…read morebiggest being my trash not getting picked up. The common occurrence has been that the drivers don't pick up my trash on the scheduled day. And when I call the office they say, "Well, we'll check with the driver to see what happened". Then I get a phone call back where the driver claims my can wasn't at the road. That seems to be their go-to excuse. When I inform the home office that my can WAS at the road, then I get hung up on and made to wait until the next week. By that time my can is overflowing. Considering that they make you pay 3 months in advance, and then skip weeks here and there with this excuse, is ridiculous. I'm literally paying for a service in advance and not getting what I paid for. No one at the home office seems to care and the drivers are lying when they're called out about not doing pickups.

The people working there (different ones over the years) most of the time have not been friendly…read more They are especially cranky and jump on you about cardboard. They close early on Saturdays with no warning or reason. The signs for what goes in the bins could be posted on both sides so I don't have to go up and down both sides looking for what goes into the bin.

I changed the oil on the motorcycle and I am just now realizing that they take motor or oil at…read moremiddle Valley recycling center. Kudos!

We were scheduled to have him pick up a car at 2pm on Saturday march 30th. He showed up at 11am,…read morethen got mad due us not being home to unlock the gate. He texted me being rude, and acting belligerent. The lack of professionalism was astounding. I have the text messages as proof. I would not recommend this business.

These guys was great they answered all of my questions they are friendly they loved taking care of…read moreus my friend was a 91 year old Veteran they took great care of what he ordered and the prices are great I will use them again in the future if I need parts or if you have a vehicle you want to sell use them they are great guys.

Off Highway 24 going Northbound truck #117 had a piece of debris come out from the loaded dumpster…read morethey were hauling, resulting in a busted windshield on my vehicle. Called immediately to notify them and have their company repair the damage instead of making a claim on my insurance for something I wasn't at fault for. Had to call them BACK just to get a response of "we're not fixing it unless you have proof". How can anyone get proof while driving at speeds greater than 60 mph on a congested highway. 1 star for the poor response and lack of professionalism.

Just Great service on time went extra mile open the door for my father when delivery was maderead more