Terrible service, very bad experience, avoid this company. Started with seojunkies / Advansys in february 2013, still not finished in October!!
I am a mum of 3 who started to run a part time business back in 2004 and built it into something I was really proud of. In february last year started to look into ways of making it more professional and easier to run (as with 3 children 1 of whom was only 3 at the time it was a real struggle) and I wished to expand further with as little hassle as possible. I need full integration with EBay and Amazon (an ecommerce package) to keep up with stock levels etc. They were also supposed to design an ebay store / shop front. With seo search engine optimisation .
But in May when my predicted go live date had been and gone and we didn't even seem close to having a finished product and there were lots of technical problems, I began to get very worried about timescales. I also found out I would need to pay out more money, as there were lots of things I was expecting with the package that were not included. I was especially cross about this as some of the things were discussed in our meeting at the beginning so they knew they were required. We had no choice but to pay out more money to get the final package we wanted. I had also paid extra for jobs to be done by Advansys regarding Amazon/eBay upload as I thought this would help to get it done quicker and be a weight off of my shoulders, yet this was not to be, I may as well have done these myself as 4-5 more months down the line they were not done and the website was still not finished. It would take weeks/months to sort out one problem then another one would crop up.
In October I still did not have a website and there was still problems. The whole project was a nightmare, I had to walk away after spending thousands of pounds and putting in months of work. I could no longer trust them to complete the job and I was going to have to pay them more money to continue and £150 a month for only 2 hours of support a month. I never saw a complete working website in the 10 months I dealt with them.
Once they have your money, they dont really care what happens to you. I felt very let down and devastated about the outcome. read more