Great travel company. My friends booked a 3 day trip with senior excursions last year and we all had a wonderfiul. the itinerary was full of fun things to do and see. The rooms at the Adventurer Resort were beautiful. We had such a great time, we are going again this year. read more

I booked a trip for our group with Senior Excursions called Trains Across The Mountains based on the original announcement, which was very impressive. I questioned how we would accomplish 12 attractions in 4 days. I was told "I will make it work and I can assure you we will get everything listed on the itinerary.". That NEVER happened. We saw 5 out of the original 12 Attractions. After venues were being deleted I was told "typically we stop the first night; coming home we drive straight through", which would have been about 15-16 hours if you add food and comfort stops. How could a company called SENIOR EXCURSIONS expect mobility and visually impaired people to get off and on a bus at night. They tweaked the schedule by replacing two train rides with one. I was told the Hobo/Winnipesaukee would not accept a charter for less than 100 people. I contacted that railroad ... after the fact, as I believed what I was told ... who stated minimum charter was 45. We had 45! How the fiasco played out: first of all, Easton Coach, who they contracted, advertised Wi-Fi on their Coach but it was not available. Older bus with no overhead coverings and non-working seat belts on several seats. Driver stated he was not given driving directions by the tour company. DAY 1: Travel day to New Hampshire but changed to Comfort Inn in Latham New York. Flyer stated 3 nights in Laconia New Hampshire area, which I was told had a health issue (bed bugs). Hotel had NO BAGGAGE HANDLING after I was told "all venues had been paid and luggage included". Four of our passengers had to unload luggage and take to rooms. Dinner at Ninety-Nine Restaurant & Pub was excellent! Ice cream at Guptill's was a very good replacement for Billings Farm on original itinerary. DAY 2: Photo stop at Quechee Gorge was more like a NONEVENT as had to briskly walk to bridge for a picture. NEVER saw Quechee Village or Scenic Route 100. Next was Cog Railway replacing the original two railroads. BARELY made it but just did thanks to our driver Bill. Had 5 minutes to get 45 passengers, some with mobility issues, off bus and board train as could not change our scheduled time and no refund if we missed train. POOR PLANNING! Cog was an exciting experience. Very cold at top of mountain but we were prepared. Getting there definitely was NOT! Next stop Gilford Country Store for 45 minutes to shop. This was the ONLY shopping stop as two others were eliminated. POOR PLANNING AGAIN! T-Bones American Eatery was delicious! Depart for Fireside Inn & Suites in Gilford NH. AGAIN NO LUGGAGE HANDLING available and our fellows had to unload and deliver. This time hotel stated baggage handling was NOT INCLUDED! DAY 3: Brief photo op at Franconia Notch...nowhere near the direction we were headed for Castle in Clouds which our itinerary showed we were scheduled for 9:30 am....Castle did not open until 10 am. VERY POOR PLANNING AGAIN by company that claimed they have done these trips before. Wright WW II Museum was very informative. Dinner at Taste of Italy 23 was very good. More bus time back to hotel in Latham NY. OF COURSE NO BAGGAGE HANDLING AGAIN! Senior Excursions called hotel that morning and told them about 4 people needed assistance with luggage. Seriously, when I was told it was included! DAY 4: travel back to Pittsburgh with food and comfort stops....close to 11 hours. EXTREMELY DISAPPOINTED as this was PROMISED to be an EXCELLENT TRIP even with changes. VERY, VERY POOR PLANNING by company claiming they have been in business 30+ years and have run this trip from Pittsburgh PA in the past. CHECK INTO EVERYTHING IF YOU CHOOSE TO BOOK WITH SENIOR EXCURSIONS......Do not believe what you were promised! NEVER, NEVER will we travel with this tour company again and I NEVER would recommend them to anyone. TOTALLY UNACCEPTABLE! Sandi A. Pittsburgh, PA read more

My wife and I just returned from a Senior Excursions trip to New Hampshire and Vermont. It was titled trains across the mountains. Everything was totally misrepresented in the presentation of this trip. We were supposed to see scenic foliage and vistas. We took two trains one was in the evening, and it went around a lake, no mountains. The next one was through a town where we crossed several intersections in the town, saw a water treatment plant, and some kids playing football, no mountains or foliage. Our itinerary was changed several times from the original. The sumptuous New England meals we were promised did not happen. We ate at chain restaurants with mediocre at best meals. I called Senior Excursions and talked to the owner of the company, Mark. When I voiced our disappointment at the trip, he told me "you got train rides, you got what you paid for" . The man was rude and condescending. if I could, I would rate this company a zero. BEWARE, DO NOT BOOK TRIPS WITH THIS COMPANY - THEY ARE A FRAUD.r read more

I went on a group tour to the Finger Lakes run by Senior Excursions. I'd have to say that their planning was poor at best. To begin with our itinerary was changed more than once before we even left. A bad start. Our first stop on day 1 was to a winery where we were scheduled for a wine tasting and lunch. Somehow the lunch part of this was not communicated to the winery. The winery at least was nice enough to order some pizza's for us which given the short notice was the best they could do. Day 2 in the evening we were scheduled for a dinner cruise on the Erie Canal. No complaints about the tour except that planning it in the evening when it is dark means you can't really see anything. Who decided this? Day 3 we had a very nice tour of Letchworth State Park but then for some reason they scheduled us for lunch in Naples, NY which is a very small town. There wasn't anything to see there and not much available in the way restaurants. No one in my group could figure out why they sent us there. The last day was the only day where there wasn't some type of problem. One out of 4 days without issues. Not a good thing. I would like to commend our bus driver, Etta, though. She was excellent and we were all amazed at how well she maneuvered the bus through some of the narrow streets in some of the towns. Overall, I would never, EVER go with this company again. read more

I can only say think before booking As a travel agent I went on a trip to Memphis and Nashville with this company. It was a disaster from the start the bus was from ronjon in De It was not clean and never once cleaned on the trip the seats didn't adjust and drive said only #1 !!!!!! Distance between stops was not as quoted if it said 6 hrs took 12 We loaded our own luggage Hotels were sub standard I could continue but please please think before booking this company They do not care and when told the bus A/c was always going off I was told it would have cost too much to send another bus. We're talking seniors who might have had heat stroke BEWARE!! read more