My 2021 Kenworth T-680 power steering went out. I called at 6:30 pm. and spoke to Patrick, who was…read moreextremely professional and courteous. I had questions due to just getting my power steering fixed in Denver, Co. At MHC one month ago, for the same issues. Who is NOT affiliated with Worldwide Equiptment. He asked a mechanic to speak with me. I spoke to Carl, who explained all that could be the cause and emphasized caution should be taken while driving. As some things could happen. Carl said, "If you get it in here by 11pm, I can take a look at it and tell you what I think. He went above and beyond! I showed him the work that was done (invoice) by MHC. He was shocked...MHC charged me for labor hours of a Paccar (3.5 hrs) mine is a Cummings, which is easier andctakes 1 1/2-2 hrs. of labor for a power steering pump, 6 qts of power steering fluid (takes only 1 1/2), and upon examining the parts they said they replaced...the filter (completely clogged), the cap had no sign of even being opened (screw and gasket was filthy and stuck in place with grime), oil was supposedly flushed and replaced (black oil with grime in reservoir where filter sets). Carl took off the cap, cleaned it, drained the old oil, changed the filter, and made it look brand new! He noticed a part missing that is mounted on the spring normally that puts pressure on the filter. MHC never took the cap off to notice that....crazy!He took pictures and notated everything as evidence that would help me when I speak to my company and MHC in the morning. My power steering is still bad, as now it needs a new pump, due to driving it with the belief that MHC did their job. Carl was training other mechanics and really taught them what to look out for and what to do. I will recommend this shop to anyone! Great price, great service, and time efficient!

My bad story is actually too long. .Every three days this Kenworth dealer gives me a new excuse for…read morenot fixing the problem with my truck. I've been in a hotel since I put the truck in the shop on july3rd. On the 9th they fixed supposed recalls but not the reason I brought it in(loss of power). On the 12th they said it's now in line to get fixed maybe on the 16th. Hopefully I don't have to do another review Tuesday with the new reason its not fixed. I guess I could pretend to be bitter but I look too good to make a mad face.

We drove up from Georgia to purchase a truck and couldn't be happier! Chris was very professional…read moreand easy going. He also offered great recommendations on places to visit and eat at, while we were there. This place and all of the staff are wonderful and hospitable, not the typical pushy sales environment like everywhere else. We loved it! Thank you Chris!

Bought our latest company van from High Country Truck & Van this week. Chris was so helpful and…read morenice. Made the process very painless. If you are looking for a high quality used commercial vehicle. This is the only place to shop in and around the Asheville area. Without a doubt, we will be back. Ryan Rector Owner, Rector Electric

I've never encountered a business atmosphere quite as unwelcoming as LKQ in Athens. The staff…read moreshowed very little urgency or friendliness--no smiles, no warm greetings, and a general sense of dissatisfaction seemed to hang in the air. The repeated explanation about not accepting credit cards due to fraud concerns felt like a rehearsed script rather than a genuine conversation, and it made for an unnecessarily frustrating customer experience both in person and over the phone, as I witnessed the 35 minutes I was there. I do want to commend Mr. Jake, who was helpful despite seeming hesitant to engage fully. It's unfortunate that even the more helpful team members seem constrained by the overall negative culture. The environment inside the office, while trying to pay, left a lot to be desired and gave off an impression of disorganization and low morale. I sincerely hope LKQ can improve its customer service and overall atmosphere--it would make a big difference. The product I purchased was of good quality.

From the owner: LKQ Heavy Truck Athens is salvage and aftermarket parts yard, 2 hours outside of Atlanta.With a…read morewide selection of new and used heavy duty truck parts and components, you can find almost everything you need here.

This dealership service department is a rip off do not go here and when you complain they ignore…read moreyou my truck service same repair multiple times still not fixed 5 k later I took my truck else where for 200 repair issue fixed

Very nice service. Came here multiple times to pick up parts for a business. The gentleman there…read morewere nice and very helpful. It looks pretty neat and tighty there . Will be coming back.

Great service from Don at Big O Dodge. After a terrible…read moreexperience at Kia of Greenville, I've had a hard time trusting dealerships. I'm not totally there yet--but Don, the service advisor at Big O Dodge, made a big difference. He was honest, helpful, and made me feel like a valued customer. Definitely appreciate the way he handled everything.

The facility and appointment times are good. However many miles ago, I was changing my own cabin…read morefilter. BoD was the last change. I removed the glove box and to my surprise, they charged my labor and parts and found a missing filter door and NO FILTER. NEVER AGAIN, VERY UNPROFESSIONAL!

I showed up on time for my appt and was promptly serviced. Nice people, comfortable waiting room,…read moregood communication. I am happy

My wife and I were on our way from Greenville, SC to Topton, NC. While driving through Seneca I…read morenoticed that my truck was vibrating violently at around 75 mph and when trying to brake it was shaking very bad. We googled automative shops near us and Finch's was the closest one. I went into the office and asked if someone could look at it and that it was kind of an emergency because we were already too far from home to turn back but also did not want to drive into the mountains with any doubts. The mechanics looked at my truck without hesitation, diagnosed the issue as bad brakes and rotors. They immediately had the part delivered and installed within a few hours. Finch's automotive saved our vacation!! Thank you. -Robert Schulze