I am sorry to say that this Royal Mail delivery office is not up to scratch. I have often had parcels waiting here for me and on more than one occasion I have sent my other half up there with my postal slip and my ID as I have often been unable to go myself due to their limited opening hours. Several times now he has been refused my parcels because he is not me. Now this may seem understandable, however, on the back of the postal slips, it does state that a 'nominated person' can collect the item for you if they take an item of your ID with them. It even states the types of ID you can take - some of which are not even photographic. If this was not frustrating enough, when I have managed to go up there myself, they have never ever asked for my ID! If I had the choice I would not use this delivery office, but usually my parcels end up there and I have to go through this process most of the time! read more