Absolutely risky service for the person renting the vehicle. This service aims at fleecing every…read morecent of money from customers. First of all, the service is not cheap as it sounds. First of all the biggest problem is that the service has no dedicated parking spot, so once you have picked up the vehicle returning it and praying to god that the vehicle doesn't get a parking ticket becomes customers responsibility that can last for many days after the vehicle is returned and you think you are not exposed to any more risks. Secondly, while this service offers no dedicated parking spots, and if any fine is accrued to the vehicle even after 5 days of returning the vehicle, in addition to transferring the fine to you, they will deduct an additional 'inconvenience' fee from your credit card shamelessly. They call it "It's covered in our T&Cs". Ofcourse, the service doesn't has respect for customers. The vehicles are in bad conditions, usually not clean. If vehicle tyre is flat, it doesn't matter to them because your booking has already started, and you can't get out of deal without losing your money. They don't have on-ground people to speak to, and you are supposed to read all their help files to find the account number for their roadside assistance service. I booked a vehicle, had to call NRMA on the morning of the trip, and the vehicle was not road worthy, with NRMA person telling to drive extremely carefully as the tyres were completely treaded off. The flat tyre was so bad in condition that NRMA kept it in spares without mending it, and taking this vehicle has been the highest level of risk I have put my family into. But unfortunately their T&Cs don't cover that. This service has no respect for customers.

Deducted additional costs from my credit card without my permission…read more They claimed I left a flat battery which I did not, customer "support" did not address my questions in the attempt to prove I was not at fault. Despite saying they would not deduct my credit card "unless I responded within 3 days" they did anyway. Terrible experience.

This is probably the cheapest place to rent a car in Sydney…read more I have rented a car through them several times and it is always hassle-free! Need to change the time of pickup ? No problem, just ring them up. The online rental process is easy and fast. It should not take you more than 5 mins. Whenever I go to pick up the car, I wait no more than 5 mins because there are many counters/ staff. Within 10 mins, you should be able to check the rental car, sign some papers and off you go ! I would highly recommend it to anyone (local or tourist) ! 2 thumbs up :)

As far as rental companies go I think these guys are a good lot…read more The car was pretty new, it had a USB thingy for my phone (win) and they have unlimited mileage within NSW as an option, which was handy as I drove to Lismore! The price was pretty competitive. The service was easy to deal with and the terms clearly explained. You can even end up reducing the $400 excess to $50!!! I likey this option. Nevermind that on my way back from Lismore I got pulled over by the police at 1am - in all honesty I would have pulled me over too. As I was driving slowly, stopping at green lights and trying to figure out where I was. When did North Sydney get so confusing? Suffice to say, these guys are helpful, handy and cheap if you want a car to do low mileage with you can get a cheaper hire rate. Plus they made pick up and drop off a breeze as they have after hours drop off too.

One of the smoothest car rentals in Sydney. I was truly worried about finding a place I could…read moretrust. For one thing, there weren't many reviews of car rental places in Sydney. I could hardly find one on trip advisor too. So...after a few google search I finally opted to go with Budget rental car. Although it was a few miles walk from my hotel, I felt that it was going to be my best bet. Before my trip to Sydney, I made sure to print out my confirmation page showing every detail of my reservation. Once I got to the place, I showed them my confirmation email and provided my drivers license. The attendant went over every detail and finally told us to meet us at the pick-up area. It was a small walk up to a garage. And just like that, we got our small nissan car. The service was great and there was nothing to complain about. Thank you Budget rental car for making our visit as easy as possible. I highly recommend this place.