Everyone having trouble with this office should be reporting them to the Attorney General's office (I already filed my complaint). Bunch of incompetent lazy workers there! They have been letting applications sit in their office for months & months and people that truly qualify for assistant are not getting the help they need! When you call 90% of the time you'll be on hold for an hour and if you are lucky to speak to someone they are clueless! This office needs to be revamped. Everyone needs to be fired especially whoever manages it! They keeping using the pandemic as an excuse to be lazy and not process applications in a timely manner. On top of everything they can't read and process verifications correctly. I think my 7 year old can comprehend better than them! Just a terrible & unprofessional office, but the last two years they have been at their worse. read more