I had to file a complaint with the MN Department of Health to get them to call me back!!!!…read more Ridiculous!!!! My son had been a patient of a psychiatrist who switched to Ellie and the communication was BEYOND AWFUL! First, no one answers the phone EVER, you have to leave a message and hope someone calls you back; my experience was that happened about 50% of the time. Then when he was due for a very important medication, they just stopped calling back or bothering and my son missed his due date and I filed a formal complaint. I left a message letting them know I had filed a complaint and they of course got that message and called me right back and said they had "No reasonable explanation why none of my many, many messages were returned." It is unfortunate because we had been with this psychiatrist for almost a decade, but that was the straw that broke the camel's back. Avoid this institution like a plague, they have serious, serious management/administration problems!!!!

Great place. Providers are kind and listen to me. Office is confortable and I can get in to see…read moresomeone easily.

attempted to get help for my daughter who has rapidly fallen victim to an eating disorder. we were…read moregiven this name by a coworker familiar so trusted the referral. it was enormously disappointing as we are desperate to intervene. our daughter was completely dejected after completing an initial intake assessment with their male psych intern evidently. he was unable to develop any rapport, lacked empathy and had no interest in discussing any next steps. moved on to another agency to again pursue an assessment, I was disappointed now three weeks later to find my American Express was charged $175. I did not get any financial consult around insurance or fees to simply determine appropriateness for their services and type of care. multiple dogs meandering and barking in the office area seemingly unattended. it was a very unprofessional, unimpressive and disappointing experience

Worst ever mental health clinic farnchise in America. Ellie Cinics have horrid service. No…read morereceptionists, no one to serve you or check you in, except a lousy stinking kiosk. REALLY!? Really. There are better mental health service for pets! You can also thank Republicans for sabotaging & butchering much needed MHS in this country of ours. Dreadful! State of MN take note. They should be sued for malpractice.

I met with three or four different therapists from this place and everyone of them is great. Highly…read morerecommend.

Sandra is an excellent therapist and I highly recommend her. She is the type of person I would…read morerefer a close friend or family member to. She is kind, attuned and you can tell that she really cares about her clients.

careless and rude. she would text during my visits. my mental health was worse after working with…read moreher for only a few months.

If I could give a -0 I'd for sure would. I should have read the reviews before allowing myself to…read moreuse their services. I wanted help, instead I got a lot of double talk but no real value in therapy than when I was spiraling and found myself in a mental health crisis, there way of dealing with it, was by finding a way to get additional funding from an insurance policy that paid 100% for mental health services. please do yourself a favor, skip this place and find a better place. if you are looking at reviews go find a place that wants to be of service not just make money off of you. This agency is not there to assist you just figure out how to get the most money from you and your insurance.

Unbelievable billing practices. I am stunned how they debit your account without your permission if…read morethey have any issue with insurance. Infuriating.