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Sedation Equipment & Supply

1.8 (5 reviews)
Closed • 5:00 am - 6:00 pm
Updated 3 months ago

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Provider Plus

Provider Plus

1.8(24 reviews)
2.5 mi

I've been there multiple times, mostly for CPap-related fittings, etc and and were really helpful,…read morethorough, and didn't rush me. They answered my questions with patience and I have the right supplies and it fits well. I would recommend.

I had a 1:00 PM appointment at Provider Plus in O'Fallon for a CPAP fitting. I arrived a little…read moreearly and found the door locked for lunch (12-1 PM, per the sign). No problem -- I waited in my car. At 1:05, they finally unlocked the door, and that's when things went downhill fast. I had been to this location before and remembered it as a clean, well-stocked medical supply shop with helpful staff. That place is gone. What's there now looks and feels like a disorganized call center staffed by people who clearly don't want to be there. Despite literally opening the door moments before, no one acknowledged me when I walked in. When someone finally did, it was only to make me feel like I was inconveniencing them. A man in the back -- who never stood up, never looked at me, and seemed irritated by my existence -- loudly announced that "my appointment was for 12:30," which would have been impossible since the store was locked for lunch at that time. Instead of trying to help or even check the schedule, I was told to leave and make a new appointment, even though I was the only customer there. I promptly walked out, called my doctor, and told them I will never return to Provider Plus. I've asked for all future equipment referrals to go to a different provider. If you value your time, your health, or even basic courtesy, go anywhere else.

Sedation Equipment & Supply - medicalsupplies - Updated May 2026

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