Stacy did an amazing job at helping me get my loan, fastest service ever and nicest staff I've…read moredealt with. 10/10 would go to her again for a quick loan

Christin is awesome she stayed to help us and was so nice and helpful. Definitely recommendread more

Will probably move this after we move to TN. Coming from OR and a credit union. I've checked this…read moreout and you pay much more on savings etc. accounts. I am looking forward to working with you.

The employees here are so helpful. I also have an account at…read morea credit union. The difference in my experience between the two is like night and day. Calling the credit union involves going through a phone tree, and waiting on hold while listening to a recorded message telling me that my call is very important to them. When I opened my account at the Lenoir City bank they told me call the branch if I had any questions. I recently had a question, called the bank, and the phone was answered immediately by a person who question. Someone else overhearing my phone call couldn't believe that I'd called my bank and already had an answer. He remarked he'd still be dealing with the phone tree at his bank. I use banking app for here and the credit Union. The credit Union's bill pay app is harder to use and I'm unable to access it sometimes. Region's app is easier to use and checks I deposit online are available to use sooner than when I use the credit Union.

How in the world does this office stay open? Heck, how do these people even function daily? I have…read morea loan with them and went back to consolidate some other debt. They were supposed to transfer money to my bank account. The bank account that they JUST took a payment from via auto pay. Sounds easy, right? NOPE. They sent the money to a bank account of my ex-husband who had loans with them in the past, as did I. However, MY NAME was never on that account and he closed it some time ago. I NEVER had an account with that bank. Those loans were from over 10 YEARS AGO. The account now belongs to a random person. I have to wait up to 72 hours before I get a check now; it will be whenever they can get the funds back because of THEIR mistake. THEN my bank will put a hold on it. I have no money because I set up payments with money I had in my account. I can't even buy a soda at the store now. Thank you at being horrible at what you do. How many people have you done this to? Can't help but wonder...

From the owner: OneMain Financial has been a trusted personal loan lender for more than 100 years and is proud to…read morehave served millions of customers nationwide. Get a personal loan to help with debt consolidation, home improvement, major purchases and more. Our local team is ready to work with you one-on-one to find a solution that works for you.

This is the best Credit Union in East Tennessee. I have banked at a few over the years. This one…read morehas the smartest, kindest staff you will ever encounter. Every branch I have been to is the same in that regard. When I bought my first brand new car in 2019 they had the best interest rate and even gave me a rate discount for being a Veteran! Bravo TVA! In the 10 years I have been a member they have frown more branches and updated thier on line banking and security for it. My entire family now banks here. They recently did a mortgage loan for my daughter's first home. Some people only leave a review when they had a bad experience. I've never had one of those here!!

I had an account with TVA for years. I moved out of the East TN area for about 10 years. Before…read moremoving, I went into a local branch and closed my account. When I moved back to Knoxville and wanted to open a new account at TVA I was told my old account had accrued $300 in fees during those 10 years but no one can te me why, what there for or how an account I closed (and they admit I closed it not them) could even accrue any fees at all.

If I could give this location negative stars, I would. The customer service at the ORNL branch in…read moreLenoir City has been inconsistent for years, and today's experience was especially disappointing. I visited the branch to add onto my existing business account by opening a new share to separate funds for IRS purposes. Before coming in, I called to confirm what documentation would be required and was told it would not be an issue since the information would match my existing business accounts. As always, the tellers were friendly and professional -- I know several of them personally and have even taught a few in the past. Unfortunately, the branch management experience was very different. After being placed in a queue, I waited without anyone from branch management coming out to speak with me directly. Instead, communication happened indirectly through the teller, who had to go back and forth multiple times. I was willing to wait to explain my needs, but I was never given the opportunity to speak directly with a manager or decision-maker. I was eventually given a lengthy list of paperwork requirements that had not been mentioned during my earlier call, which created unnecessary frustration and confusion. I then went to the Farragut branch, where the experience was completely different. I was greeted immediately, treated professionally, and able to open another share within my existing business account in less than five minutes. Emily, who assisted me there, was knowledgeable, professional, and proactive in confirming information when needed. Most importantly, she spoke with me directly to understand my request before determining what was required. The ORNL Lenoir City branch could learn a great deal from the Farragut team's communication, efficiency, and customer service. After more than 30 years as a customer, I expect clear communication, accurate information, and a willingness to engage directly with clients. While the Lenoir City branch is closer to my home, I am willing to travel farther to work with a team that understands their processes and respects customers' time.