After 30+ years as a member of The Highway Federal/Blaze Credit Union, I tried to dispute a $600+…read morecharge on my debit card and they stopped taking my calls.

Although I do not have an account with Blaze, I called to inquire about how to start the process…read more When I called, on the other end of the phone was one of thee most valuable customer care agents I've EVER had the pleasure to converse with. This review is for her. Anca, thank you for being so kind and helpful in a world FULL of self-serving people, you are compassionate to you core. Never lose that, it's your golden ticket! Thanks so very much for your help! Again, I do not bank here, but I wanted to let all of you in on my pleasant phone experience. Be well Yelpers!

This is another place that went downhill. They used to have a very nice girl who worked there but…read moreshe moved on long ago and the tellers they're left with are absolutely rude. I've called to ask simple questions and the person on the phone acted like she was angry having to answer them. They treat you with a ton of suspicion. I've conducted business there for years for a family member and I get treated like I'm public enemy number one anytime I try to do anything. They don't speak to people in a manner appropriate for a bank, seeming more like a bar floozy you'll find at a dive bar in the middle of nowhere. There is one older guy who is now working at the drive-thru window who seems decent but he's not enough to counter everything else wrong with this place.

Were they welcoming to me as a prospective member? NOPE! I recently moved to White Bear Lake and a…read morerelative who is a member of Cities recommended them to me. When I tried to become a member and open an account, the woman who was there to approve my application was incredibly rude to me. She spoke to me as if I was a little kid and assumed I didn't have enough money to open an account (I had MORE than enough). Also the bank teller I spoke to was also rude and seemed to be falling asleep as I spoke to her.

I've been using Unity One since the 1980s, when they were Burlington Northern Credit Union based in…read moredowntown St. Paul. They have always been accurate, pleasant and accommodating. Through all these years, Unity One has been our primary account. Everyone in their branch locations (and there have been many over the years :) ) has always been helpful and friendly. Their loan and savings rates are competitive with commercial banks.

I've been using Unity One since the 1980s, when they were the United Railway Credit Union. They…read morehave always bent over backwards for me. Even when I worked for a "big bank" for a period of time, I still maintained by Unity One account. Everyone in their branch locations has always bent over backward to help me out.

once again they are lacking in service. i biked to the drive up window. after a minute the girl…read moretold me she would be right with me . . . that she was the only one there. after 5 minutes some other girl came and took my deposit. so what was the story. was she really the only one there or were the fat asses sitting behind their desks to lazy to get up and help. it is so inconvenient to change banks but in this case . . .

From the owner: Reach your financial goals with Royal Credit Union! Whether you're borrowing or saving, Royal is…read morehere to help put your goals within reach. When you choose Royal Credit Union, you're getting great rates and a financial partner you can grow with. From savings and checking accounts to vehicle and home loans, Royal offers the financial solutions you need and the advice you can trust.

Banking has always been the best I have ever known always makes me feel taken care of Thank you…read moreeveryone

From the owner: We are known for GREAT member service on loans. In a 2017 survey, 98% of members said they would…read morerecommend others to get a loan from MCCU.

I have been a member at this banking community for over 20 years and am pleased with the care they…read moregive to my banking needs. The people at the bank have treated me with respect and courtesy, and promptly respond to my questions and concerns. It is a joy to work with this friendly, helpful staff.

I had a charge show up on my account that I wasn't sure about. I verified the charge and made…read morepayment arrangements with the other company to resolve the matter. Bremer bank did not return the fee as non-sufficient funds. (I had about 20$). Today, the 2nd day the $110 charge was still pending. I questioned their CS about why it had not been returned and explained my situation. 3 different times I was told a decision would be made sometime this afternoon wether to pay the bill and come after me for it anyway or it would be returned by another department. As I had already made payment arrangements, I asked why they would still pay them and get it from me making me pay this fee TWICE plus...PLUS NSF fees. The rep didn't like my questions and blurted out...."Fine, we paid them. Now you are overdrawn!" Wait....I thought you just said that that judgement to pay or not would be made sometime this afternoon by another commitee?? Which is it? You don't get to emotionally decide awho I owe money to and not!! Who really makes these decisions? Are we as customers supposed to feel safe with our hard earned money in a bank who allows emotional decisions to be made by anyone in their company?

The service at this bank is infuriating! Every time I have the most minor issue, I have to call at…read moreleast three times. Then I had an errant charge on the account from a card we told them to cancel and I asked three times if they closed the old cards and each time it was a surprise to the person on the phone, "Oh, no, I'll have to do that." I even went into the bank to talk to them and she tried to bum rush me out the door! When I finally got to ask about the issue, she wrote the problem on a post-it note for someone else to handle! (I still have my doubts that it's been taken care of at this point.) It would be comical if I were hearing these stories from someone else, but when it's you going through the frustration... Bottom line, don't bank here. Customer service is not a priority.

Jake Johnson is the guy to see for commercial loans. I also have little boater accounts for my kids…read morethat pay them for getting good grades. Friendly place where they remember your name!

I have banked with North Star Bank for over 15 years now. Very professional, high quality service,…read moreand it does not have the same level of hidden fees in my experience that other banks have. Extremely user-friendly online banking interface, and good security features built into account.

From the owner: North Star Bank has been continuously committed to providing quality, customized banking service…read morefor personal and commercial financial needs. When you bank with us, your money is reinvested into the community in which you live and work...and in people just like you.