Rapid Alert installed our camera system and back up system. Larry did a great job. Worked clean…read moreand made sure that everything was factory perfect.

Recently needed a service call. Larry was here the next day and fixed the problem. I couldn't be…read morehappier with his company.

All court documents will be posted soon. The deposition of them admitting changing our password and…read morelocking us out will be posted also. Make sure you change your password because when they set up your system. We have been in court for a year. These guys think they're slick.

Our family has moved from Long Island NY to Chesterbrook, PA early this year. Found SHME from…read moreyelp. Chris and Mark are highly proficient and inspirational entrepreneurs who are absolutely experts in building smarthomes. I've got 2 Google Nest cameras supplied and installed by them. The price of the cameras they supplied has matched any online retail including Amazon. Their service rendered is above and beyond our expectations and icing on the cake. Their knowledge and expertise in creating smart homes are leagues ahead of the game. Yes, if one wishes to have smarthome done right and integrated seamlessly, SHME is highly recommended.

Had 2 projects completed at my house. 1st time, right after I moved in, I only had cable in the…read morespare bedroom. Sherrod made a networking hub in the utility room of my basement and routed cat7 and coax all through my house. Perfect. 2nd time, he reinforced my kitchen floor, which had a structural issue caused by updates made by the previous owner. This was a complicated job that required pulling a lot of wire that was running though the joists, moving plumbing, and sistering full sized floor joists to the old ones, in a tight space. He put coverings over all the floors and the place was spotless when he was done. Highest recommendation.

Sherrod installed two security cameras at my residence. The process was completed in a few hours. I…read moream able to see the cameras on my phone and playback various time frames as needed. The cameras give me the add feeling of security needed in the city.

There's no tech repair or service business I would recommend more than Keystone Computer Advising…read more The service I received was exceptional -- unlike anything I've experienced from Geek Squad or other mainstream tech services. Ricardo is not only an expert who will gladly help and repair your PC, but he's also fair, communicative, and exceptionally skilled. In addition, my PC was repaired and ready to be picked up within a day of leaving it in Ricardo's hands. When my PC wouldn't turn on -- which I believed to be a power supply issue -- I first took it to Best Buy for a diagnosis. However, they could not have been less helpful; they wouldn't even attempt to identify the problem. In contrast, when I reached out to Ricardo, he very nobly offered free advice on the safest and most cost-effective steps to diagnose and fix my PC in an effort to save me money. At the same time, he reassured me that he'd be happy to handle the repair himself if that was my preference. I can confidently say there's nowhere else I'd rather go for my computer services and repairs. I would be remiss not to mention the care and thoroughness he brings to every step of the process. Not only did Ricardo repair my PC -- the service I received truly went the extra mile. It's now running like brand new. In addition to replacing the power supply, he completely cleaned out the dust, replaced the thermal paste on the CPU, and checked for viruses and malware. Throughout the process, Ricardo maintained clear communication regarding the services he was performing, and he never charged me for anything I didn't request.

The level of professionalism and customer service is out of this world. I dropped my laptop while…read moreit was charging and it fell on the side where the power chord enters. My laptop would no longer charge. After calling several places and going to the geek squad I was devastated with the grim prognosis and expensive solutions offered until my husband found Keystone on another site. The reviews spoke so highly of Ricardo, that I quickly called him despite it being closing time. To my surprise he picked up the phone and then offered to stay and wait for me. He was amazing, told me he'd run a diagnostic to check my hard drive first to be sure there was no damage from the drop- why repair if hard drive damages (wow! We agreed that he would proceed with the repair if all was well. He spelled out the terms of our agreement and gave me a 5 day turn around. You can imagine how happy I was to get a call the following day from him saying my laptop was ready. This is my kind of establishment, honest, fair, customer-friendly and fast! He clearly is passionate about what he does and it shows.

I added a review before and Yelp keeps removing it. I'm not sure why. Seems bias Yelp! So, I am…read morereviewing again since you blocked all 5 positive reviews of this business and are posting only the 1 negative. Phoenix Security is a family owned, local business, they have a national reach, but truly have roots in the Delco and Tri-State area. The owner is amazing, the office staff has always been helpful, and the installers were quick, clean and efficient. I cannot say enough great things about Phoenix. They secure my home, my vacation home and business. Unlike larger national companies, you're not renting equipment or paying weird random fees. The pricing is clear and I was informed you can build off the systems as you go. It's really something that can grow with you.

The service I have had over the years has been phenomenal. We have used them for well over twenty…read moreyears and have never had anything but top-notch first class service. They are reasonably price and on more than once occasion walked me through a problem, saving me the cost of sending a repair person. They have installed my system and stood behind their work.

Leaving a 5 star rating, but it appears he is no longer in business. Emails and phone goes…read moreunanswered.

Rob did an incredible job with our AV project and I would highly recommend his work to any…read moreindividual or organization! Our original project was a botched Amazon Wall Mounting service that had originally taken 3-4 hours for the Amazon tech and the result was of terrible quality with wires sticking out of the wall and our soundbar hanging from the TV. As this was not up to par with our expectations, we set out to employee an outside AV company to come in and correct the work. I reached out to Rob in an urgent state since the previous AV company we were supposed to work with had cancelled on us with no apologies, and I was quickly put to work on finding a replacement. I sent out a quote request over Yelp with a detailed description of the project we were working on to various AV companies in the Philadelphia area, and Rob got back to me quickly and with a solid quote. He was able to schedule us in the following day to get the project done quickly. Rob came in and addressed our project in a professional and high quality manner. He was very knowledgeable about our project and even let us know that the way the Amazon tech had wired the TV was against building code and that if we had not had someone come in to fix it, we could have gotten a fine by the building inspectors. Rob was able to get the job done in less than an hour and a half and we are thrilled with the work he did!!! Between his professional and educated manner and expertise of his work, I would highly recommend him for any AV project.

DO NOT GET STUCK with them. The worst company. They always make mistakes in your account and you…read moreended up paying for their mistakes. I have a commercial property and I get dispatches all the time for mistake of the alarm system and I have to pay the police department for that. Judy one of the account managers is ver rude.

A recently purchased a new home and needed an alarm hooked up quickly. ERA came out within a few…read moredays of me contacting them and took care of everything while I was at work. I love the alarm system they put in. Easy remote access through an app on your phone. Or access via the alarm manufactures website. I would definitely recommend them and will use them again!

Made an appt. to get a ring doorbell hardwired & the communication/responsiveness started off…read morestrong! This also was a referral from a friend who previously used the business for tv mounting. Was able to exchange info, make $75 deposit, & schedule for the following Saturday. Saturday came & was contacted to see if it could be moved to Sunday due to a scheduling conflict. I agreed & Shaun arrived Sunday but was unable to complete service due to not having the correct part. He ordered part from Amazon and assured it would be sent Wednesday & he would return. Wednesday came and I reached out since I did not receive a package. He assured it would be there by 8pm and he'd follow up. I reached back out the next day and never received a response. It's now been about a month & still no response/phone is disconnected and no refund given. Add photos

Gave a very accurate description of what I needed oh, and what I got back was a generic quote for…read moreservices I didn't need. Addittion: As I said compared to what the business said in I provided a very thorough and concise description of what I needed when I asked for the original quote. It was ignored. Rather they provided a generic quote which not only provided for additional services and supplies that were not necessary for what I requested and the details already provided. I further clarified my request in that it should take no more than a 1/2 to mount the TV mount to the wall (which is all I needed and was described when I asked for the original quote). When I asked for an actual estimate for what I requested (I didn't ask for a discount for the rate quoted for what they consider to be their basic service), I was treated rudely and unprofessionally. And I don't need anonymity from Yelp. I'd say this directly to the owner.