I've been going there for years. I've always a good experience but, I tried for over a week to get…read moreone of the vets to call in a prescription for my one do so he could get groomed. I'm still waiting.

Love this place for both of my fur babies. They are always well taken care of. Louie and Georgia…read morealways get the best care no matter how they're feeling

This is the only vet we will go to because the staff really cares about the animals and it's easier…read morerecently to get an appointment that isn't months out. My biggest gripe lately though is that as of 1/1/26, they will no longer fill 3rd party pharmacy orders - so if you order from Chewy or elsewhere you have to physically go into the office to pick up the script to then send to your 3rd party. They've purposely made it so inconvenient that they know most people will end up ordering from their online pharmacy - which I guess is fine because the prices are competitive but as someone who really likes supporting Chewy, it is a huge bummer and made my life very inconvenient as we live nearly 20 minutes away. We still drive here because we like the office so much, but having to drive up also pick up scripts is a huge hassle.

I drive 30 minutes to take my dog here. The most compassionate vets and staff especially Dr. Jacobi…read moreand Herman. They take the time to get to know my dogs and offer very pragmatic advice/treatment options.

Dr. Decker and staff are wonderful. Compassionate and…read morekind.. Your pet will be in good hands. Mine sure was

Way overcharged. Don't cooperate with other vets when you are on vacation. Girls at counter are…read morefriendly. My cat is terrified of the staff there

This is my new vet in the south towns. My cat had been acting strangely and hissing when he was…read morejumping on and off of things. I called in and they got me in a few hours later. The waiting room is very nice with a koi pond. They had my cat's name up on a marker board saying 'welcome' which was a cute touch. The nurse (vet tech?) and the vet were very nice and the examination room had a bench for me to sit and some amusing light reading for cat and dog owners. They carefully examined Mechka (the cat) and found he had popped out his knee cap. The vet was luckily able to pop it right back in and was unable to pop it back out so it was set. They spent a lot of time doing the examination and making sure all of his little legs and feet were bending, stretching, and working correctly. I really appreciated the thoroughness. They did a thorough basic exam as well, updated Mechka on his rabies shot, and suggested some preventative treatments for kitty teeth and gave me a plan with prices and treatments outlined to let me know how much they would be. They also prescribed an anti-inflammatory for the leg swelling due to the knee injury and advice for administering it. Very pleasant experience. You can tell the staff really care and love their jobs. Highly recommended!

I cannot ever say enough about Dr. Fischer and her entire team at 5 Corners. They provided the best…read morepossible care I could imagine for my dog, fighting off infections and offering solutions and resources above and beyond what I've seen from other professionals. When my parents took in my dog while I was living in Australia, Dr. Fischer even called me to talk through what was happening and what she recommended. And her entire team was top-notch, taking care of my pup right through the end. If you need a veterinarian anywhere in Western New York, go to Five Corners.

My experience was horrible. Dr. Rice misdiagnosed my dog not once, but twice. I brought my dog in…read morebecause he suddenly couldn't see well, was having accidents in the house, seemed to have back pain, and was circling the house looking confused. Instead of investigating further, it was written off as him simply getting older. He was given medication that actually made his symptoms worse. Concerned, I contacted another vet for a second opinion. It took them only moments to realize something was seriously wrong. From there we were referred to a neurologist, who confirmed that my dog has a brain tumor or another serious neurological condition. I truly believe that if the right steps had been taken earlier, my dog might have had a better chance at getting the help he needed. Instead, my 8-year-old dog has now been given only 3 to 6 months to live. Dr. Rice also seemed uncomfortable around my dog. He immediately had him wear a muzzle and came across as very standoffish. My dog has never shown any aggression toward him or anyone else at the clinic before. When Dr. Rice took my dog to the back to check his ears, I could hear my dog screaming. I have never heard him make a noise like that before, which was very concerning to me as his owner. It made me feel like they may not be comfortable handling medium or larger dogs, so I would advise others with similar-sized pets to be cautious. Please do yourself a favor and look elsewhere if you need a veterinarian who will thoroughly investigate serious symptoms. I recommend Creekview Veterinary Center or Green Acres Veterinary Center.

if I could I wouldn't even click one star. my dog passed away very sudden she was only 8 and came…read moredown with some heart disease that's known in Dobermans. we took our dog to this vet and they couldn't tell us what was wrong with her besides that she can't breathe that great on her own and told us we needed to take her somewhere that has a machine to help her. they took her off of oxygen and handed her over. we drive 30 mins to this place and now we have to drive even farther with our dog that can't breathe. do not take your dog here if your dog is having an emergency. Or better yet get the equipment that you may need for any other dog.

My dog was bitten on his side, the treatment plan they offered was 1600$, I declined…read more The way I was questioned and treated after I said no to their plan was degrading and insulting. I ended up spending 50$ for a cleaning and an antibiotic. My pup healed perfectly. That was one example, and the last, of a pure money grab while our dogs were patients there. We have switched vets.

They need to update their website a say you can't adopt if any of your pets didnt take the FIV/Felv…read moretest . So it was a waste of time . HIGHLY DO NOT RECOMMEND

Whoever answers the phone is disgusting. I've gone there for 20+ years with multiple pets. I called…read moreabout my dog not eating for a couple days and vomiting bile. She told me go somewhere else they were booked for the day. I pressed for just a short visit. All I got was a monotone response that they are busy and to go another vet. How pathetic. Andy

they botched my dog's euthanasia. a nightmare i cant escape…read more other costly errors, negligence, incompetence.

I've taken both cats to this vet clinic. They are very reasonably priced, compared to some other…read moreplaces ( imo/ some charge outrageous prices) The clinic is clean, the staff very nice, I saw Dr Wait/ very personable & knowledgeable. I highly recommend this clinic. They are on Niagara St, have a good parking lot - easy to get to from anywhere in western ny ‍

Affordable, friendly and professional veterinary care -- they've taken great care of our puppy,…read moreHarry, since he was a baby, and our cat, Squirrel, since we moved into the neighborhood!