After over 2 years on a waiting list, finally got an appointment on 12-6-23 at Chesapeake Dental in…read morePrincess Anne (AKA Chesapeake Health Care). I knew I was overdue a cleaning and had 3 teeth that I'd probably want extracted, or at their rates possibly crowned but leaning toward extraction, I have all my teeth and these were not front teeth. Before the exam they took my blood pressure (not following proper procedure) which was very high. Then waited a minute and took it 2 more times dropping 51 points by the third reading. I've never had any issues related to my blood pressure. Then the Dr. advised me due to the high BP readings they would require a medical release form from my regular doctor before they could proceed. I went to my doctor on 12-8-23 and had the form completed. There my blood pressure reading was high (they also did not take it as recommended sitting in a chair feet flat on the floor and back supported with arm at same level as heart or 1/2 inch higher and the cuff not being too loose or tight), but their conclusion was "Patient is asymptomatic, Medically stable to proceed". I returned the signed form to the dentist the same day. A few weeks later I was given an appointment on 01-31-24 for a scaling/cleaning which I kept. At that time I was told by the CHC Dr. that they would not be able to do extractions or crowns because of the previous BP readings although the hygienist was suggesting I'd have 4 more appointments for deeper cleaning (root planing). This was a disconnect between the hygienist and the Dr. apparently. Then the CHC Dr. returned with my referral form to have root canal work done elsewhere and then crowns yet somewhere else. She brought the copy of my Doctor's medical release form "in case I need it". I suggested I would not want crowns, but prefer extractions at my age. They did not offer any remedies and I did not make an appointment at the referral doctor partly due to the extreme costs. I was at Chesapeake because their rates are based on income and I am on SS retirement. Not willing or able to spend thousands on dental work. On Feb. 1 I wrote a letter directly to the dentist asking some important questions such as why did I get a referral from my doctor about BP if they were going to ignore the results? Would I be turned away from their "emergency" service? Do they service sedentary or obese people who have higher risks of cardiac issues? Also explaining why I avoid prescription meds etc. along with a link to a cardiologist who recommends not treating BP with drugs based simply on numbers when there are better ways to tell if the BP is causing the patient any harm. Every person should not have exactly the same BP, we are not machines. I waited over 6 weeks to get some sort of reply from someone there (I suggested the Dr. share my letter with policy-makers there) but have heard nothing. This is NOT "Health Care". So wanting to clearly understand what their policies are (for my own sake and others) I sent an email to their "complaint" email (complaints@chesapeakehc.org) on 3-18-24 asking what postal address to forward some info to, as I had several pages and supporting documents. I planned to forward my original letter, a follow-up and copies of all documents. I never received any reply from the email. On 4-16-24 I called their corporate office again to get an address and name to send my concerns to. I mailed a letter there that day. I never received any reply to my letter (again). This is not only unacceptable and dangerous "health care" but also taking someone's blood pressure incorrectly can be a life or death event... if they are told it is high and they need medications, some have very bad side effects and if the patient's BP is NOT high meds could cause other issues like Low blood pressure, etc. And these meds are supposed to be taken for life, or if they are doing it wrong it could show being low when it isn't . It's just plain awful business to not respond to a consumer or patient's inquiry. They shouldn't be in business. However regardless of reviews they will continue to have patients because some cannot afford anything else. On Apr. 9, 2024 I had a regular appointment with my family doctor, who took my blood pressure properly (but only once) and it read 140/92. Probably a bit elevated due to "white coat syndrome" and it was a new Dr. I had never been to. UPDATE: Not surprisingly after I wrote this review they posted a reply telling me to contact MS. Brittingham, who I directly sent a package to months ago as well as the dentist and an attempt at their complaint email. This person must have not really read my entire review, in fact I'm pretty sure this is an automated response. Most of their patients are low income people who have little choice about going elsewhere. I replied to this and again no response.

From the owner: Chesapeake Health Care's Dental Center in Princess Anne is a state-of-the-art, 24-chair facility…read moredesigned to provide comprehensive oral healthcare to the rural communities of Maryland's Lower Eastern Shore. This modern dental center features full digital radiography, electronic dental records, and pediatric sedation capabilities, representing a significant investment in accessible, high-quality dental care for Somerset County and surrounding areas. The facility serves as an official training site for NYU Langone Dental Medicine's Advanced Education in Pediatric Dentistry residency program, bringing advanced pediatric dental expertise to the region. The center provides essential community services including Head Start screenings, migrant school screenings, and school-based sealant programs. Chesapeake Health Care has served the dental health needs of the Lower Shore since 1994.