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    Sears

    1.8 (5 reviews)
    Closed 8:00 am - 6:00 pm

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    Dillard's - Home Department

    Dillard's

    3.4(14 reviews)
    5.1 mi
    $$

    Wednesday at 11AM. What a sincere dissapointment visiting this store. The one shining star (only…read moreone) was Kayley in the 2nd floor small appliance area. She greeted us when we arrived in her section, asked if she could help, helped us checkout and was converstional and friendly. I told her she was the first person in the store to utter a single word to us despite us visiting sunglasses, perfume, clothing and bedding areas prior to reaching her area. We encountered many employees that looked down while we were in talking distance. Why are stores like this dissapearing, hmm, look no further than what we experienced here. Shameful, since we can buy this on the internet. Today we purchased a Cuisinart toaster, that did not work when we got home. We packed it back up amd came back to the store and assumed we would go to customer service to return the toaster, nope. Apparently, customer service does not do returns, maybe this department should be named something else. After waiting for the person in the back room packing something who is clearly not paying any attention or aware of us waiting at the counter in customer service. When she finally looked at the counter, she came to help us, another girl showed up and said you have to go back to where you bought this, I explained be bought it here at Dillards. No, you need to go back to the department. Good grief. So we went back to the department where Kayley was still smiling, she gladly helped us again. In Georgia, this was my go to store for many things throughout the year. I will buy from the internet rather than come back in this store again. Why bother to have a store with so many workers if you can only point to one shining star. The mall has many empty stores, wonder why? Look no further than Dillard's to get the answer. Malls are over. I never need something today, I can wait if this is the level of service I receive.

    Customer practices on returns. I purchased a Christmas decor item. I returned it the next day with…read morea receipt and was given a difficult time during the return process. That did it for me forever.

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    Dillard's - Kitchen appliances

    Kitchen appliances

    Dillard's - Home Department

    Home Department

    Dillard's - Home Department

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    Home Department

    Sears - deptstores - Updated May 2026

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