Love it here, they always have what I need, and when their stock is running low they put some aside…read morefor me. It pays to be a regular sometimes I guess, All the people who work here are great & super friendly. This is my first stop for tobacco products and beer when in the area. If they dont have it, ask them - they will get it!

Worst attitude in this place. I stopped coming here because the woman behind the counter was…read morehorrible and miserable. I stopped by again recently and the woman behind the counter was just as bad. Find a new job if you hate it. I will shop elsewhere from now on.

The selection they have its incredible. The staff is so friendly. I will definitely recommend it…read more Prices are amazing .

Great staff. Good products…read moreGreat promos Great deals on beer Paul is the man!! Great knowledge of product Good wine prices too

Impeccable service and great attention to details. They will help you find your type of cigar…read more Knowledgeable. Nice seating in the back. Sodas and water for sale. Great value, great location. Plenty to choose from.

I was told today 5/9/25 that my rewards points points was st zero balance due to your store wiping…read moreout all points. This happened once before and when I inquired why, I was informed I would never lose reward points. What is going on??? Your associates are telling me I was given wrong information, however, last time one of your managers said I was given wrong information from your associates. Everyone is pointing fingers. Very frustrating not knowing your policy. Not good customer service if you keep wiping out custards points.

Joe is ultimate professional; an expert on all things tobacco. As a non smoker, I need to rely on…read morehis judgment when trying to buy cigars for friends. Everything he's recommended has been spot on. The pipe tobacco selection is great, and he'll adapt to your preferences mixing a special blend, etc. If certain tobaccos are not available, it's never for lack of trying - Joe has to rely on what can be procured from manufacturers and imported. Tobacco taxes have gone up astronomically so it's a very tough business to make a profit in - it has to be for the love of the product and customers more than anything. Joe is always a gentleman, gracious and genuine. He has a crew of regulars who hang out and enjoy their smokes, and frankly I'm always delighted by their banter. Good guys. Joe is a great proprietor - he's dressed the part in his vest, pocket watch and Sherlock Holmes kind of pipe. He's always ready to help with a huge smile, and very kind way about him. The store is everything it should be - homey, well-furnished, magazines and coffee, man-cave, and filled with the aromas of quality tobaccos. The humidor area is very clean. If someone is looking for a hospital sterile environment in a tobacco store, perhaps they should reconsider smoking in the first place. The clientele is republican/conservative, so if the politics bother you, there's not much to say. This is a gem of a place, and I hope he can stay in business for a long time despite all the legislation against the enjoyment of tobacco.

I have been smokin cigars for way too long. And i love to shop in NH, because the taxes are great…read more But i agree with Derek the previous poster about the attitude of the staff. I haven't been back in this guys shop in two years. The owner is a pompous ass.. I picked up a couple of cigars that i happen to like and was told , i hope u buy those no one else wants them. When i asked about some other cigars , he demeaned them. I believe he is moving again for the third time. Thank goodness two guys opened across the street. they are the bomb.

Skip Up in Smoke and come right here. They got all of the higher end, name brand products for very…read morefair prices.

Just got back from my second visit here. They have everything from fairly priced and locally blown…read moreglass to ultra premium Illadelph water pipes. (Yes, you can buy a $4,000 bong here!) Its their bongs, rigs, and water pipes where this place shines. But they have everything just like everyone else has said. Solid 5 stars. I will be back for sure.

purchased a vape in two days it would not turn on...they will do nothing for you...he Accused me of…read moredoing something to the vape

From the owner: We are wholesale to public smoke and vaporizer shop. We keep huge selection of vapes with best…read moredeals. We do bulk discount on! come visit us!

Lol I went in here looking to spend a couple hundred bucks on a puffco pen or something of the…read morelike. The kid behind the counter said he had never heard of such a thing. What a joke. One star for the people watching

Dope spot to check out some unique glass, interesting novelty items, and don't get me started about…read morethe boys hilarious group working there, the boys are the main reason I keep going back whenever I'm in the area. Definitely check them out

Overpriced (things here cost more than 2x the price of other places), terrible inventory, atrocious…read morecustomer service. Will NEVER buy from here again.

These guys fucking suck!! How they are still open for business absolutely blows my mind, they must…read morebe struggling. Most certainly the WORST customer service I have ever received. Don't bother calling them, for any phone call just pisses them off. I'll be sure to tell all of my local friends to steer clear from this joke of a smoke shop. Don't waste your time & especially your money. They don't deserve it!

Not a satisfying experience. Just purchased $143 worth of juice, wish I hadn't. The gentleman…read morehelping me acted like he would rather be anywhere else but assisting me. I am in the market for a rebuildable tank and some of the information he gave me was wrong and misleading (I checked his info on a few sources online to verify). Much of the juice is behind the counter blocked by Covid plexiglass and difficult to see. He was not happy or patient in having to tell me what was behind there, but we couldn't disturb his dog. Upon checking out I asked for a discount for a multi-bottle purchase (most shops I frequent give a 15 or 20% discount on orders over $100 or offer a rewards card). Here you put in your phone number for a $5 discount. Since leaving the store three hours ago I have received 9 texts from the "rewards" company. I am pretty loyal to a shop in downtown Portsmouth which has always treated me well but wanted to see what this place had to offer. I will not make the mistake of going back to NH Vape Gallery. For what I spent here I could have gotten better, cheerful service and more juice for my money in Portsmouth. The selections of juice are pretty similar. Shoulda just walked out but I had the momentum toward the purchase and didn't think it through. I drive from Salem Ma to get my vape supplies, I'll continue driving the extra miles for the service I want and the prices I'm willing to pay. Disappointing and sad, go to Portsmouth

Bought a vape and it was expired but I thought it would still be fine. It started leaking juice out…read moreof the charging port and auto ripping until a blinker. This was right after I bought it and the next day I came to swap it and the staff was rude and wouldn't give me a refund or even a good discount. Terrible service and customer care