We took the family out for the 75min ride. The employees provided great customer service. The team was friendly and organized. The jet skis were clean and ran well. They have lockers that you can use. The jet ski also has a waterproof compartment to put small items. Parking: Free 3 hour street parking Parking lot across from hotel is $10 Overall we had a great time! read more

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This is my 3rd time renting for the Harbor Island location. We have always had a great time. The staff is professional and friendly. Id like to give a shout out to Wyatt for his comprehensive safety briefing and how to address any potential issues that may arise. The Sheraton Harbor Island is a great place to relax and have lunch after a time out on the bay. I highly recommend SD Adventures Harbor Island. read more

This is an excellent and very professional company with a solid facility down on Harbor Island right behind the Sheraton hotel,, and lots of good equipment. After getting jerked around by another jet ski company, I made a reservation the day before at SD adventures for a wave Runner.. they give you an excellent orientation to make sure you're comfortable before you go out with all aspects of the jet ski. The jet ski performed flawlessly and the location on the bay was magical. You have to motor wake-free through the boat Harbor for maybe five minutes or so to get to the open water part of San Diego Bay but it's not a big deal. So cool to cruise the bay by Coronado Bridge, and all the military vessels, star of India, etc.. you can't go wrong with this company on this location! read more

I did the 75 min jet ski rental. It was a 2 person jet ski for my 10yr old son and I. Rental process was super easy. We didn't make a reservation but it was early on an overcast weekday and we got right in. Seriously the best experience ever! It was our first time on a jet ski but the guy working was so chill and helpful and gave us all the info and tips we needed. Being out on the harbor was magical.. such a blast! Will definitely be a core memory for both of us. Can't wait to do it again! read more

WOW what an ADVENTURE it is to zip around the epic San Diego Harbor on jet skis!! Davin the manager here is so kind, helpful and will always provide an excellent experience! Thank you to the whole team & for the forever fun we had! We will 1000% be coming back!! Highly recommend!! read more

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had an amazing time on the water. very big enough space with a good amount of time to spend and the staff were super friendly! will go back when i return back to town read more

We rented a boat with SD Adventures for a pretty special mission - we needed to go undercover to secretly photograph our friends' proposal, and SD Adventures absolutely crushed it when it came to helping us nail the details! Davin, the general manager, was truly next-level amazing. From the very beginning, he went above and beyond to help us plan and perfectly time the proposal. He was incredibly communicative, thoughtful, and genuinely invested in making sure everything went smoothly. You could tell he actually cared about the moment, not just the rental. From the moment we arrived, the experience was exceptional. At the check-in booth, Wyatt gave us the warmest welcome and made us feel like we were the top priority, even though he was juggling at least five other parties in line trying to rent for the day. He was genuinely stoked for us to be there, which instantly set the tone for an amazing experience. When we got to the dock, Davin was exactly how he was over the phone, and gave us clear, easy-to-understand instructions, he checked in to make sure we were comfortable, and made the entire experience completely stress-free from start to finish. Davin and Wyatt are the definition of 100/10 customer service- professional, kind, and an absolute rockstars. We live in San Diego and will absolutely be going out with SD Adventures again. Highly, highly recommend read more

The guys are super friendly and efficient here. We rented jet skis twice this summer and we will for sure be back. The jet skis were in good shape and cruising around the harbor is always a good time :) prices were really fair and it felt like they gave us extra time to get out and back in the marina. read more

SD Adventures - Zooming around with sis - Paddleboarding Near Me - San Diego, California

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Update: they reached out when we posted this review and said they would give us a refund. After multiple days and no refund, I reached back out and they said they forgot and would send it. They still never did. After having to reach out a couple times with no luck, I gave up. They asked me to change to review and I said no. read more

I had surprised my husband for his birthday and we had SO much fun. We had one jet ski for 75 min and it was the perfect amount of time and we had a reservation at 1030 on a Sunday. I think it was a great time because it wasn't too hot and not too crowded on the water. It was a bit scary at first as it was our first time doing this but the video they show you is very informative and I like the fact that they make sure to reiterate their rules and ask you questions about the video to ensure you fully understand all safety precautions and rules so that everyone is kept safe. They don't ask for a deposit but do ask you to leave a credit card with them while you are out having fun. Staff were very nice and helpful. It is located behind the Sheraton hotel so you park in the hotel parking lot and go through the lobby and straight toward the marina. There's also instructions on how to get through there once you've made your booking. You have to get a ticket to park in the parking lot that says it's $50 for parking but after you're done, you hand your ticket to the valet and they made it free for us. I definitely recommend coming here and will definitely will be coming back again. We had an amazing time. I couldn't stop laughing and having fun. read more

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Definitely my mosy pleasant jetski experience. The staff are very friendly, polite, and the jetskis are top notch. The riding area is beautiful and enjoyable. 10/10 recommend! read more

Devon is awesome !!! Love his energy he is amazing the boat rental was a special touch for mothers day and the views were awesome read more

SD Adventures - San diego bay - Paddleboarding Near Me - San Diego, California

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I'm a local from San Diego and I've used this JetSki company twice. It's the best area to JetSki because the space is so open. You get to drive around Coronado underneath the bridge and see the beautiful view of downtown San Diego, and you can go as fast as you can pass the marina. The booking process online is seamless, and the payment process is easy. They only take credit cards, but will take a debit card if you have $200 or more in your bank account. I recommend arriving at least 20 minutes early to find parking. They have a room where you can lock up your belongings, and lots of JetSkis. Recording your JetSki before you take off is a good idea, just in case. read more

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We had a reservation for a 75-minute jet ski ride at 1:30 PM and arrived on time, as instructed. Even though there were a few people ahead of us, we were patient and respectful. After checking in and completing paperwork, we finally made it down to the dock and sat on the jet skis. At that point, one of the staff members said we had to wait for other jet skis to come back before we could go out despite the fact that our reservation time had already started. We politely mentioned that if we waited any longer, we wouldn't get our full ride time. That's when we were told we now had to return by 2:45 PM, which gave us only 35 minutes on the water, even though we paid for 75 minutes. The actual jet skiing was fun, but the lack of organization, miscommunication, and disregard for our reserved time completely ruined the experience. We left feeling frustrated I wouldn't recommend this place unless they seriously improve how they manage bookings and respect their customers' time. read more

Had a really fun boat ride but beware they will charge you $45 for less than 2 hours of parking at the Sheraton!!!!! They said they discount it to $15 and went back inside to ask for that twice - and then the machine still charged us $45 despite saying $15 at the exit. read more

While on vacation and staying at the Sheraton resort, My Husband and I rented the 6 passenger boat with a reservation at 5:45p. The staff here are super nice and helpful! The boat was well maintained and clean. Colin and Wyatt both went above and beyond with their fantastic attitudes and service. Wyatt was alone during the actual reservation and he ran that place to a T! He is an excellent multi tasker! He filled the tank and gave final pointers and off we went! We absolutely enjoyed the boat and experience! We will come back again each time we stay at the Sheraton resort or visit San Diego! read more

SD Adventures - Boat ride view of the marina - Paddleboarding Near Me - San Diego, California

SD Adventures is hands down the best rental spot in San Diego, and a big part of that is thanks to Davin. He's the kind of manager who goes above and beyond for both the customers and the staff. You can feel the positive vibe the moment you walk in -- everything is organized, the equipment is well-maintained, and the staff is clearly motivated. Davin checked in with us personally to make sure we were comfortable and ready before heading out, which made the whole experience feel safe and welcoming. This is our go-to spot for jet skis and boat rentals because of how well he runs the place. Highly recommend read more

Great jet ski's, awesome service, friendly and fun attitudes! The day was perfect weather and the bay was all ours! read more

SD Adventures - Jet Skiing on San Diego Big Bay! - Paddleboarding Near Me - San Diego, California

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Super sweet service! Patient and fun staff. San Diego bender looked so good. My daughters rented a speedboat for 75 minutes. Perfect little excursion for the familia. 70° in the SD harbor with the sun kissing our skin and the gentle breeze cooling off our face. My girls said they rented from the place before. Just a couple months ago. So, they must have been good if they wanted to come back. Jet skis were on the menu last time. This time our family of 6 fit comfortably on a small speedboat. You'll love this place. Give them a call and make a reservation. read more

The experience was super fun. Jet skis in good condition and staff was friendly and knowledgeable briefing us about safety. The only reason I will give 4 stars is because we bought Groupons and the website was not accepting the codes. I called several times, left 2 messages that were never returned. After keep trying several different times I was able to get a hold of a lady who said they are having issues with Groupon so I needed to make a reservation and pay a deposit. Don't get me wrong the guys are great and we've had a blast but I do think customers need to get a hold of the business sometimes and it is important that they answer the phone. Other than that I recommend them. :) read more

SD Adventures - Paddleboarding Near Me - San Diego, California

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This place is amazing the employees go above and beyond for the customers, we rented a small boat and saw a beautiful sunset our kids had so much fun , we will definitely be back , I highly recommended read more

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Highly recommend SD Adventures. My adult son and I took rented jet skis. So many positives. Easy to book Wetsuits included in the price Clear instructions Easy to check in Friendly staff New/well functioning equipment Great views in the harbor Shout out to Devin, Taylor and Marquis. The process was so quick to get us in the water we had extra time to explore. They were efficient and clear, also taking picture for us to remember the special day. They were super friendly and helpful and appreciated our business. We will be back. read more

Got a rental on the spot , did my paperwork there through a QR code, the safety video was actually attention grabbing, clear and concise. The jet skis were fast, and mine even had speakers for music. The individuals working were very helpful as well . There was even lockers at the site and wetsuits were offered. Trying to get a group together to go back soon. read more

My boyfriend and I had a reservation for a 75-minute jet ski ride. We arrived on time but didn't get on the jet skis until after our time to slow check-in and poor coordination. Once we were finally seated, staff told us to wait even longer for other jet skis to return. When we spoke up, they told us to be back by 2:45 -- giving us only 35 minutes on the water. Also they make us watch a 7 min video while there was other customers waiting in front of us they made it count towards our time. We paid for 75 minutes and left feeling very disappointed. extremely unorganized. Wouldn't return. read more

friendly but service is horrible there's not enough workers to help you so we wasted about 30 min since one person had to go to each person with instruction individually (I've never been to one that did that) which I think is ridiculous, we also tried calling to get help with the location since there were so many close by and no one could provide us with directions on where to go or park. Asked for a discounted rate since it was impossible to get a hold of anyone and was told no. It took so long getting set up because it was only one person helping us and one person up front to check in (the line took 20 minutes alone). So disappointed with our experience here read more

10/10 highlight of our trip to San Diego. We took clients out for a morning ride and it was such a hit we ended up going again the next day. Very reasonable rates, nice equipment, great staff, the list goes on. Next time we are renting the small catamaran! read more

SD Adventures - Loved every minute out in the water! - Paddleboarding Near Me - San Diego, California

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My boyfriend and I came to SD Adventures to enjoy a fun afternoon riding jet skis, but instead left in tears of frustration, fear and $1,200 poorer. The workers did not inspect the jet ski in between us and the people before us. We could not get the ski to go above 7-8 mph without it becoming completely unstable. I could not get back on the ski after it started to flip because of the instability. I was in the water for 30 minutes, shaking, crying and having a panic attack from fear. My boyfriend called for help and they said they would be out in 3 minutes. It took them 15-20 to actually come help. They then charged us $1,000 because they said it was our fault that the ski flipped even though it was taking on water before it flipped and was unbalanced at rest. We followed their protocol based on the video prior to skiing. I wouldn't recommend this company to anyone. read more

Amazing experience! Straightforward, fun time. The location was easy to get to, our reservation started on time, and the entire staff was professional! They even had sunscreen available and a room with lockers to place our things. Would come again. read more

We were told to go there 30 minutes prior while we did show up at 4:08 (our appointment was at 4:30) we should have only gotten 8 minutes taken from our 75 minutes but instead had about 30 minutes taken out of our time. To make the situation worse there is a 4mph zone that takes about 10-15 minutes and you go through that time twice to go into the ocean and to come back so you also lose about 25 minutes from that. On top of that we purchased 8 jetskis having a total of 1,xxx$ which i find that very unfortunate especially of the condition of the jet skis most of them had missing side mirrors tapped up very unsafe. I definitely do not recommend this place there's a place called luxury rental in corando that has no 4mph and 90$ for an hour way better and cheaper plus more time. read more

The checkin was smooth, friendly service. The boats r well maintained, although we had trouble with the boat stopping they were very accommodating. read more

SD Adventures - Paddleboarding Near Me - San Diego, California

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We rented a 75 minute boat ride for my birthday for a great price. They email you paperwork to fill out ahead of time and it makes your check in a lot smoother. John has the BEST customer service he was very personable and made sure to remember our names. We had so much fun on the boat. Overall it was a great experience and a great way to celebrate my bday. It was the highlight of our trip. I will recommend this place to anybody visiting San Diego! read more

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Shoutout to John and Gavin, really great team!! Gavin was super nice and helpful getting us checked in and John is the man!!! He definitely makes it so easy while explaining everything you need to know about the jet ski rentals. Definitely arrive about 30 minutes before your scheduled time so you can have time time to go over all the rules and informative stuff. I will definitely be coming back next time I'm in town. read more

SD Adventures - Paddleboarding Near Me - San Diego, California

TERRIBLE CUSTOMER SERVICE! I'd say 5 out of 6 employees i encountered had a bad attitude, were rude and not helpful. I've been to several jet ski rental places in San Diego and I've never came across a place that charged a $1000 deposit like SD adventures did. They do not send back the deposit for days which is absolutely ridiculous!! I did not have a good experience and will not go back. read more

This rental place deffinately deserves 5 stars. My wife and I came out to SD to get away for the weekend, and Ive been dying to ride jetskis, and we ended up here. Booking online was easy and straight forward. Everyone working there was nice and helpful. We enjoyed jet ski'ing on the SD bay. Jetskis ran flawlessly. These things fly, so hold on! Deff will be coming back again! Thankyou again SD ADVENTURES read more

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SD adventures is my go to spot when I have visitors from out of town that wanna try jet skiing... The staff is friendly and explained the rules clearly... I believe his name is Davin great personality him and the whole crew ... definitely coming back... read more

SD Adventures - About to launch the jet ski and Getting ready to have a blast... - Paddleboarding Near Me - San Diego, California

So far the best experience we've had renting jet skis. We didn't have the best experience at the last place we went so we went out of our way to try SD Adventures. Davin really made the whole experience flawless and easy. Thank you! We can't wait to rent again. read more

SD Adventures - Jet skis - Paddleboarding Near Me - San Diego, California

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Fantastic staff and friendy personel. Met the GM who was very polite and welcoming. Everything was explained with no hidden cost. We did the 1 1/2 for $100 + tax. My 12 year old son rode on the back of my jet ski and we had a blast! Will be coming back in the future. read more

SD Adventures - Helpful map, don't get lost! - Paddleboarding Near Me - San Diego, California

Second time renting a boat here and both times have been awesome! Devin is really cool, great humor, easy to talk to, also hooked it up with a few more minutes on the boat. We'll be back next year! read more

SD Adventures - Paddleboarding Near Me - San Diego, California

I've used them twice for jetskiing. The second time i finally had the guts to get my own jet ski because they made me feel comfortable enough to do so. The workers are super helpful and hardworking. It was Labor Day weekend and they were swamped but still ran things smoothly. Can't wait to go back :) read more

I'm honestly in shock over the customer service I received. I have never written a bad review and I do not think the customer is always right. I understand businesses have rules and policies in place and they can't just throw them out the window for every customer. But when you have a policy written on your website, I think it's fair to expect it to be followed it. Yesterday I talked to the manager and he said I could move my reservation out a few days. We were moving it so we could accommodate more people and essentially bring them more business. When I tried calling back to move the reservation, I was told they wouldn't move it and they were going to charge me that moment. I tried to explain our situation and pointed out that on the website it says we can make changes as long as there's availability for the date we'd like to move it to (which there was). The employee was extremely rude, cut me off repeatedly and then hung up on me. They also went so far as to charge me twice and now they won't pick up the phone, won't call me back and won't respond to emails either. I hope I can prevent someone else from having a similar experience. I wouldn't recommend this place to anyone. read more

SD Adventures - Cancellation policy - Paddleboarding Near Me - San Diego, California