My sister went here a couple of years ago and came out looking amazing. As I've always been on the lookout for a decent hairdressers I thought I'd give them a go.
When I arrived for my appointment and confirmed what I was having done I was greeted with a groan and a rolling of the eyes. "How long is your hair?!?! How long is this gonna take?" I was asked. I knew this wasn't going to end well.
I took a seat and the following four and a half hours were excrutiating. It seemed that everyone who worked here had a good pull or push at my hair, as well as a moan or comment about the time. When they had ALL finally finished I was furious. All I had asked for was half a head of highlights (my usual hairdressers order) and what I got was ridiculous. The outcome was thick chunky eneven streaks that looked like a child had been at it. The manageress came over and only by seeing my face began apologising.
When I rang up to make the appointment I had made it very clear that I have very long hair but they just hadn't listened. I continued to explain this to the manageress. She eventually accepted that I was not going to pay for this mess on my head. She offered I could go back and they would correct the error but was I really going to make the same mistake twice! NO! NO! NO!
I found somewhere else that managed to even it out.
Just awful! read more