We recently switched to Goosehead Insurance. I can not say enough great things about Jeff Horak…read moreand his staff. Jeff is extremely personable and truly listens to your needs. Not only did I get the insurance I needed I also got a great price. With service like this I would be willing to pay extra!!! We used him for both our car and homeowner's needs. Additionally, I have called with some questions after signing our policy and Jeff was incredibly responsive. I would give them 10 stars if I could!!!

Where to begin............. asked on over 4 occasions that I can remember, for them to review my…read morepolicies over a 15 month period. I was seeing that my policies had creeped up in price. I have emails to prove the times I requested in writing. They never responded. We are busy people and remember to reach out every few months when it hits us that we are wasting money. Sold our house and were looking at another. Found out that we were way high on every policy. Called them to cancel all policies in August. Took multiple on hold forever calls, (giving up after 25-30 minute holds) to get someone to answer. When I finally reached them, there was no apology, or attempt to salvage a relationship from Jeff's Staff. And yes Jeff, check your email. I also sent you requests. Now I find out months later that they did not cancel all of them. Giving up trying to reach them. What a mess.

BEWARE!!! After the 1st time I should have canceled wuth Rollo Insurance. I pay for a policy with…read moreGermania every month, never missed a payment. Last night my car had a flat at 11 pm, called for roadside assistance and was told AGAIN, that I do NOT have a policy with them. I am 60 yrs old and had to walk almost 17 miles home. When I call the office to speak with Jessica Phillips, she somehow can pull up the policy yet Germania states I have NO policy with them. I believe that this office is taking my hard earned money and there is NO policy. Unfortunately it is Sunday and if course they are not in the office.. my car is somewhere in a road, and I had to call work and let them know I couldn't be there. .I have already contacted my attorney and will proceed as necessary

From the owner: Rollo Insurance Group is a full-service independent insurance agency with 12 locations across…read moreTexas. We shop major carriers like Allstate, Safeco, Travelers, and more to find you the right coverage at the right price. As a family owned agency, we pride ourselves on finding the insurance answers you need for your family or your business.

I called in for an auto insurance quote yesterday. I received a return phone call today from Luke…read moreHammer in the College Station location. He told me how he "worked" was to get some more information from me about the vehicles and that he needed to come sit down with me and my HUSBAND in order to explain the coverage to us. He was very emphatic (3X) that my husband needed to be present. He was very condescending the way he spoke to me like it was a child. It came across very arrogant. After listening to him go on, because he dominated the conversation so that I couldn't get a word in edgewise, I was finally able to find a space to interject and tell him that my HUSBAND DIED 7 years ago. I also told him that when I was married to him for 18 years that he fully trusted me to handle simple business like shopping for auto insurance. At this point, I guess he realized how foolish he sounded and told me "Ma'am, I just don't think we will be able to do business together", and hung up the phone. First of all, without addressing the obvious, there is no reason to come to my home to sell me car insurance. We buy insurance all the time nowadays online. He obviously wanted to sell me other policies. I have had insurance with them long ago, and never once did they come to my house to sell it to me. It felt very demanding and intrusive. I cannot even begin to explain how archaic this business model is, not to mention the obvious insinuation that I needed my husband present to make big decisions like car insurance. He assumed I was married also which was very ignorant and insensitive. Are single or widowed women allowed to buy auto policies at Farm Bureau? Reported him to the main office in Waco. I'm still reeling...unbelievable. Mad now...but a bit amused by the absurdity of the conversation.

best insurance company call and ask for JUSTIN RUST Call to…read moreschedule appointment for a full review of your insurance. Life, Home, auto

I had been with Beal and Winn insurance for many years with great service and products and friendly…read moreknowledgeable people for my home owners. Then I was offered a policy by another company that was cheaper and I foolishly switched. Sure that new policy was a little cheaper, but I got NO personal service and when I had to make a claim, what a headache and nobody to help with the issues that came up. When my home turned into income property the new company did not offer a product for that need. Beal and Winn did. So I am back with them and oh so sorry I had ever left. You just can't beat their quality of service and products.

From the owner: Beal & Winn Insurance Agency specializes in home, auto, life, health, and business insurance…read more At Beal & Winn Insurance Agency, we have been serving the Brazos Valley and beyond since 1946. We specialize in all lines of personal and commercial insurance, as well as life and health products for your family or business. While experienced enough to place and handle the most complex of risks, we consider our strength to be the personal service we pride ourselves on providing to our clients. Each of our clients is treated as an individual--not just initially, but on an on-going basis. Our objective is to offer our clients the best possible professional insurance service available.

I was another insurance customer, I though I was paying too much, and I was!! so I did my homework…read moreand changed to Farmers with Bevil ins. Always available to answer my questions, and when I had an accident, my agent was there in 3 minutes!!! that's what I call service!! love it, been a customer fo over 7 years

I changed insurance agents about 4-5 years ago to Russ Bevil. Since the change we have had change…read morein residence, 3 wrecks (unfortunately), and recently a roof claim and switch to a new vehicle. Russ and his staff have always made these tasks as painless as possible. Even following up to make sure everything came out okay. He even takes the time to personally review the policy to make sure it will help you, the customer, more by making some minor adjustments (with your permission of course!!). I also enjoy the relaxed conversations with him. It helps make the stressful times a lot better knowing that everything is being taken care of!

Liere WAS reliable for a few years, always shopping my plans and finding me reduced rates. As time…read morewent by, the better rates disappeared. After a while, the answer was always...."there is nothing better than you already have". It has come to the point where I am a senior citizen, I drive less than 50 miles a day, no tickets in over a decade, no DUI EVER, no at fault accidents in over 25 years a single filing for a broken windshield THIS CENTURY. YET...the best rate that can be found is near $1000 every 6 months (and it was ME that found IT). I was very impressed with Liere in my first few years but they became complacent and were just fine with spending my money as the insurance companies TOLD THEM. You might try them for a year or two but be prepared to move on after that unless you want to be at the mercy of the insurance Czars.

When you have the unfortunate experience of having to call your insurance company the last thing…read moreyou need is judgment, a bunch of questions, and lack of sympathy. I can 100% can say I didn't experience any of this when I was side swiped by another vehicle and verbally abused by the other driver. I'd already had a rough day. But Liere and Safeco insurance made it so easy! I had a reservation for a rental before I even spoke to an adjuster. The whole process of dropping off my car at Caliber, enterprise coming to pick me up and me driving out of the lot back home was 45 min. Not to mention I don't pay a crap ton for insurance. Incredibly thankful to have the best customer service I have ever experienced. I will be giving you guys my money forever! Lol

Lance Snider gets my 5 star rating. He will take the time to fix problems right away. He has the…read moremost incredible customer service agent, Jaida Powell. I would follow them at whatever insurance company they represented. My loyalty is earned by people, not a company.

Our prior agent was retiring and she transferred us to Lance Snider in Bryan, TX. Before meeting…read morehim we were a little hesitant. Within our first few minutes of our first meeting, we felt comfortable, we were more at ease. After that everything has been so easy with Lance. Every visit has been professional and we have full confidence that he will take care of us every step of the way. We have a complete list of coverage's with Lance from auto, home, life insurances, banking, and more. We couldn't be more happier with Lance and his team. I HIGHLY recommend Lance, very professional, knowledgeable and loves what he does! He and his staff will keep you up to date for the best rates! Thank you Lance for everything!

Mindy consistently goes above and beyond to make sure my insurance needs are fully understood and…read moretaken care of. Her professionalism, responsiveness, and genuine care make every interaction feel effortless and reassuring. She takes the time to explain options clearly, ensuring I feel confident in every decision. Mindy's dedication and attention to detail reflect a true commitment to outstanding service. I'm grateful to have her as my agent and truly appreciate everything she does.

From the owner: The mission of the Khalid Alrashed State Farm team to create a relationship with each policyholders…read moreby listening to their wants, dreams and fears & helping them to find products & services to fulfill those needs, and be the first choice for all of their Insurance & Financial Services. We focus on auto insurance, home insurance, life insurance, and renters insurance throughout Brazos County, Including College Station, Bryan, Caldwell, Navasota and Huntsville.

Jerry and his team epitomize outstanding customer service. insurance as a whole industry can be…read moretough to deal with. Allstate has been fast with claims and issuance of checks. I have renters and car insurance with Jerry and have had to file claims for both and have had nothing but good things come out of those experiences. Easy to work with.

After one year with Allstate Insurance I declare myself very satisfied about Jerry B Anderson and…read morehis team performance. They are service oriented helping customers is their priority.