as a certified topping lover, this place rocks. the pretzel ice cream was filled with pretzel and chocolate covered pretzel pieces, and i obviously added sprinkles and reeses pieces for extra crunchiness. self-serve toppings is such a cute and fun little idea! the ice cream girlies were super sweet and friendly! highly recommend stopping in :) read more

Scoops And Smiles - I LOVE TOPPINGS!!! pretzel ice cream with rainbow sprinkles and m&ms - Ice Cream & Frozen Yogurt Near Me - West Chester, Pennsylvania

Well i don't eat at many ice cream spots, but this one does seem nice. It's located downtown in the hot spots so crowd was good and this guy liked it, he the lemon meringue was good read more

Scoops And Smiles - Ice Cream & Frozen Yogurt Near Me - West Chester, Pennsylvania

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We were in West Chester for a family birthday lunch. Decided to go for ice cream on our way home. Found Scoops and Smiles on - where else? - Yelp. The ice cream was amazing! Very creamy, not a hint of iciness. Not the usual flavors; no vanilla, chocolate, strawberry, cookies and cream, mint chocolate chip, etc. That leaves room in their cases for other, more interesting flavors. I had strawberry cheesecake and butterscotch vanilla. Both were outstanding! Partner had orange creamsicle. Also excellent. . They also have sherbet. Seating is limited to padded benches along the wall. The only reason for subtracting a star is for lack of accessibility. Entrance is two fairly steep steps; no ramp, not even a handrail. I understand no ramp - not enough room for one. But no excuse for not having handrails. Street parking only (I believe this is the Downtown area). No meters. You have to pay using an app printed on street signs. In short, if we lived in the area, we would definitely return, especially if they installed handrails. read more

Girls working are helpful and great. Topping bar allows you to add what you like. Tons of flavors! Small shop, but in summer tables outside help! read more

We stopped by here and it was very good. The ice cream is smooth. Staff was knowledgeable and friendly. The location is very nice looking. Anything you buy you get free self serve toppings. read more

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I had a unicorn milkshake and my friend had a different flavored milkshake. There were no (good) cones available on this day. I was a bit surprised with it being a Saturday and all. In addition, I saw some cones hanging on the wall in their cone holders. But I couldn't tell if the cones were bad or if the employee didn't know how to pull the cones out properly. I know I wouldn't personally know how to pull the cones out properly. Makes me wonder if they ran out of gloves or were low on gloves possibly. Also, any add-ons like sprinkles were not options and there were some on display in containers. Flavor options they had and having some different options is good. 5 stars because the ice cream quality and the flavor I got were really good to me and this other stuff was not a big deal to me, but I could've easily given this 3 or 4 stars on this experience. Also, the employee let a friend and I sit in the wall length booth seats after we ordered even though it seemed setup as more a waiting area rather than a "dine-in" area. read more

This quaint little ice cream shop is a gem! The staff and owner are so friendly and personable. The ice cream - one of the best Ive ever had in my life - get the graham!! read more

We walked over to Scoops and Smiles recently after having dinner in the Malvern borough. They always have interesting flavors that sound delicious! I ordered the peanut butter cup, my daughter ordered the Magical Unicorn and the husband ordered the Cookie Monster. We all ate every last bite! I love that you can put on your own fun toppings like crushed Reese's pieces and rainbow sprinkles, cookie dough bites, etc... we will be back for sure! read more

Scoops And Smiles - Peanut Butter Cup - Ice Cream & Frozen Yogurt Near Me - West Chester, Pennsylvania

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Dear Akain, On behalf of the Juneteenth Freedom Festival Committee, I would like to thank you for your time, energy and ice cream shared at the Juneteenth Freedom Festival that was held on Monday, June 19, 2023. The festival was planned and implemented to celebrate and raise awareness to the oldest nationally celebrated commemoration of the ending of slavery in the United State. We believe that our 2023 Juneteenth Freedom Festival was a great success! This could not have been accomplished without people and businesses like yours working together to make it all happen. Once again, thank you Akain for your delicious and refreshing treats, your willingness to share your product and be a part of our 2023 West Chester Juneteenth Freedom Festival. You should be receiving a response to your invoice in a day or two. ...Akain, you and your business make a difference in our community and we look forward to your support again next year!!! With sincere gratitude, Your favorite stalker :-) Carol read more

If you're an Eskimo you would love this place because they must be building an igloo! I am an ice cream aficionado and was excited to try this place. The list of flavors is excellent, they are unique and varied I was happy to see the portions seemed generous and looked very creamy But, and that's a big butt (lol) when I took my first anticipated spoonful I felt like I just ate a pile of snow. Ive cream should be creamy and this was not. I could feel the icy crystals with every spoonful. Well I wasn't here for a snowball fight so I was kind of disappointed the ice cream was so gritty. It had a freezer burnt taste (you know when ice cream sits around for a long time) I figured that shouldn't be the problem so I went back to the window and looked inside and sure enough saw the igloo they were keeping the ice cream in. The case was frozen with what looked like a 2 inch cake of snow and ice. The people who run this place should understand that the cases should be defrosted every day to keep the ice down and the flavors fresh. For that 2 stars. I'll head back over to give them another chance, maybe I was just there when they hadn't had a chance to " melt the ice " with a new customer and see if they clean out the snow or maybe start a snowball fight. We shall see. read more

This is our favorite ice cream place and we eat a lot of ice cream! The flavors are the best and everyone's always excited with their order. The staff is super friendly. read more

Every town needs a good ice cream shop and this is West Chesters. Fun vibe, friendly people, great flavors of ice cream, and unlimited free toppings! What more can you ask for?!? read more

super sweet shop with friendly employees. Was able to try different flavors with was kind of them.

I went to an event featuring their food truck. We got chocolate, graham slam, and cotton candy water ice. All three flavors were outstanding. The two men serving in the truck were very friendly and kept the long line moving quickly. 5 stars both for the quality of the product and for the level of service provided. read more