They're good at repairing shoes, sandals and replacing soles of beloved boots, but they don't come…read morecheap. Getting a rubber sole put on a $150 pair of boots cost me 50 euros, so it was cheaper than buying a new pair of boots, but I wouldn't do it if I didn't really love the shoes already. Their work is good, and it typically takes close to a week to get things back.
There is also a little boutique of new shoes next to the repair desk if you want to throw in the towel with your old faithful shoes that saw you through so much until they finally broke down, giving the best years of their lives for you, for something newer and shinier with pure unscuffed soles. The good people at Hillie's won't judge.