Food was great as every other shnitz. Customer service was where it lost points for me. We sat a table that was not clean and thought someone would come to clean it but noone did. There was also no cutlery or napkins. So then i asked the lady to clean it but she just smiled awkwardly and walked off. A little while later a man came to clean it, left and came back with napkins and said hed come back with cutlery but never came back. When the lady came back with our food i asked for cutlery so she left and came back with only knives and said she'll be back with the forks. She came back with platic knives and asked me if they were okay or if i would prefer her to go and wash the metal forks...obviously go and wash the metal forks i dont even know why she asked me. The restaurant didnt even have a lot of people, washing a couple of forks isnt going to cause you any issues. Then as we ate, they came mopping around us with a very strong smelling cleaning agent which badly effected my mum who has asthma read more