Decent vet if you're looking for vaccinations or a round of antibiotics, but he certainly does not…read morerespond to emergencies outside of regular work hours, if at all. Dr. Mertel removed a tumor from my cat and when I could see it had returned several months later, he examined him and insisted I was mistaken. After that, he didn't respond to text messages when I told him my cat's leg was getting more swollen and he was throwing up every day. I went to a different vet, whom he also didn't respond to when asked for medical records and I was told that the medication Dr. Mertel had erroneously prescribed aggravated his stomach to the point that he was too sick for surgery. My vet was just shaking her head. By the time he was strong enough for surgery, the tumor had eaten through his skin and I had to put my cat down. When I told Dr. Mertel what had happened, he got aggressive, as you can see he has been regarding other negative reviews. (Update: looks like