We thought we were hiring someone with a solid reputation, as the company has been in business for many years, but found him to be disingenuous. He quoted to remove trees from our property, but then had to sub contract it out, as he doesn't have any of the equipment to do the work. The process took a long time. We had to chase him down as we paid a deposit and he didn't follow up. Finally he put us in touch with the company he gave the work to. Thye said this happens frequently - meaning he represents himself s the company that will do the work. He then tries to find a company that will do it for the price quoted. If he shared up front that he doesn't do the work, I may have felt differently, but he went out of his way to not share this point. I would never use Sawyer Tree Service of West Boylston nor would I recommend him. read more

Theo of Sawyer Tree provided a high quote but was able to do the work within a few days. He rented a crane, had a crew here to chip the limbs, a qualified tree climber who I believe worked for the crane operator, and hired a logging truck to remove the trees. It was a big job removing 13 - 180' white pines around our property. They worked a long day into the evening hours and ran out of daylight leaving 1 tree left to be removed. We paid him in full and he promised the next job he had the crane, he would come back and remove the last one. 11 weeks later, we still have that one tree. Upon contacting him a number of times, he's saying he can't rent a crane for one tree and would like us to let him off the hook for the last tree because our job ended up costing him $. I asked him to ask his tree climber if he would come take it down and he was supposed to call me...never heard from him. They did a good job on the trees that did take care of but my contract was not satisfied completely. It appears as though he subbed out the work & rented the equipment. 2 days later I received a 2nd quote for $5,000 less from another tree service. I have very mixed feelings about Sawyer Tree Service. I overpaid for the work and only ended up with 92% completed. Very disappointing. read more

Service provider was combative and insulting when I rejected his estimate. Lacks professionalism and self-control.