I purchased a pair of Vuori pants from their website and paid for shipping to the US. The photo of the pants pictured on their website matched an older style of Vuori pants that Vuori itself no longer sold on their website. SOS sent me the new version of the Vuori pants, which was not what I wanted - I could have purchased those particular pants anywhere and I definitely didn't need to purchase them with expensive shipping from a Canadian boutique. When I brought up the issue with the pants the store absolutely refused to acknowledge their mistake even though I clearly pointed out the difference in pictures of the pants on their website and what I was sent. Finally after several back and forth emails they agreed to send me a return shipping label and then they turned aroun a few days later and said that they will not send me a return shipping label after all. Excuse me? Are you kidding here? What kind of business even does this? First they are totally in the wrong by putting the wrong photo of the pants on their own website, then agreeing to pay for return shipping, and then turning around and not doing it. Furthermore they even put new, corrected photos of the pants up on their website!!!! They claim I was wrong about it- well if I was so wrong why would you now have to change the photo of the pants you are selling? BE WARNED NEVER EVER SHOP HERE IF YOU DON'T WANT TO GET SCAMMED!!!!!!!!!!! read more