I signed up fora class to get cpr certified but got lost because of meter parking so I tried to…read morereschedule but. They refused in such a rude way I was floored! No money back sorry No rescheduling sorry! No money back! So ignorant I was in tears. Shame on them for taking my $115 I bust my butt doing home healthcare and not even a little consideration from anyone! Very disappointing!!!!

I had a great experience at the Red Cross this morning. My husband and I have been talking about…read moredonating blood so we booked next-day appointments online through the Red Cross app, which is super easy to use and tracks all of your donations. There was minimal wait time when we arrived for our scheduled appointments, and we were in and out in less than an hour. All of the staff members I interacted with were friendly and helpful. Blood is currently being tested for coronavirus antibodies (among other things, surely) and results will be available in the app within 7-10 days. Definitely a great bonus of donating blood right now, if you're eligible!

I enrolled in the EMT-B program during the Feb2016-Jun2016 term and had an absolutely phenomenal…read moreexperience. Jamie and Bubba, the two main instructors, not only ensured my class and I completed the program with the necessary skills to be a competent EMT, but they personally mentored and instilled confidence in each and every single one of us. Before I knew it, I began to see my instructors and classmates as my second family as well. The curriculum follows the NREMT guidelines and is broken into in-class lectures, online assignments, and psychomotor skill practical days (once a month on Sundays). The course is definitely challenging and will require work on your part. If you do not put the necessary time and energy into practicing and studying, it will show through. However, the support Jamie and Bubba provides will ensure you do not risk falling behind. What I believe sets Drexel's EMT program apart from all others is simply the passion and dedication Jamie and Bubba possess for educating the next generation of emergency medical providers. They take immense pride in teaching their students and watching them succeed in becoming certified EMT-B. They are truly two of the most, if the not the most, committed educators I have had the pleasure to learn from. It was an honor and pleasure to have learned from them. If anyone has any questions on the program or wish to learn more, I would be more than happy to speak with you and provide more in-depth details of my time there. P.S. I received my EMT-B certification within less than a month of completing the course.

The EMT-B program at Drexel is second to none. I came in with uncertainty in my ability and left…read morewith so much knowledge and confidence in my ability to treat patients. Jamie Teufel, the course director and one of the instructors, is extremely passionate about teaching. Although I had never planned in practicing as an EMT because I was planning to pursue an M.D., I learned so much that has actually benefited me now that I am in medical school. Some background, I am the quintessential socially awkward nerd who is afraid to touch a patient but can tell you a lot about Biochemical pathways. As a result, I was quite terrified about not being good enough in terms of communication and being a physician who is more than a nerd. If you work in the medical field, you know that effective communication, with patients and fellow health-care providers, is imperative to good care. But rest assured, I was not to be left hanging. Jamie and Bubba, our main instructors, made sure that all of us not only learned how to be basic EMTs but how to be competent providers. While there is a lot of work to be done, it is designed to give us the most for our time and accelerate us to be our best. The curriculum consists of both lectures and labs that are designed to teach us the roles of an EMT and the physical and communication skills that are expected of us. There are a variety of labs from a pig lab (in which we explore the lung and heart anatomy of a pig) to a Mass Casualty Incident (MCI) day in which we utilize all our skills in a simulated environment. While time consuming, these labs and labs in which we practice our skills are designed to train us in becoming proficient providers. In addition to a well-designed and implemented curriculum, Jamie and Bubba are ALWAYS there to address your concerns. Because there are numerous labs, some may have time conflicts, but Jamie is always willing to work with you to ensure that you get the best education that you can. They are highly flexible because their goal is to create the best EMTs/health-care providers, and for good reason- we represent the institution when we practice. There is NO room for sub-par work! I highly recommend this program for anyone interested in becoming an EMT and anyone who is interested in becoming a health-care provider in general. These skills that are taught are the FOUNDATIONS to becoming competent health-care provider and can easily distinguish the "good" providers from the excellent. TLDR: Excellent program with phenomenal instructors who have high standards for their students. There's a lot of work but you'll learn a lot and become a better health-care provider because of it. On the fence? Try it out, you won't regret it.

Very clean facility with lots of post-bloodwork snacks! However, the front desk upon entering the…read morebuilding wasn't too friendly and welcoming. This was a little jarring since it was my first time visiting but all the other staff were lovely! Planning on coming back here to donate :)

I've donated blood at various donation centers, including hospitals, and the American Red Cross in…read morePhiladelphia is one of my favorites. The donation room itself is very bright and clean, which allows for a favorable experience. The staff is very nice also. I'd have to say more recently, not so much in the past. Hopefully the changes they've incorporated with the staff to allow for more positive experience stay in place.