When we started getting intermittent "Insufficient Signal" notices on shows we had our Tablo OTA…read moreDVR set up to record, we gave Connect Tech a call for service. Dave arrived with an assistant and quickly diagnosed a weak amplifier up on the antenna. They brought out the 40 ft ladder and had the new amplifier installed in about 30 minutes. That visit was two weeks ago and we haven't had a single missed program since. We continue to be very happy customers of Connect Tech, highly recommending Dave Riollano and his team!

Called and came out next day. Very responsive and helpful. Would definitely use again.read more

Firstly, I will say that whenever I had a problem with service, Frontier would send a technician…read morepromptly - I'll give them that. What my complaint is about is disconnecting service. I makes no sense to me why they "can't" pro-rate the last bill if it's disconnected within the billing cycle. ?? With all the technology... they can't pro-rate? I had to pay a "restocking fee" when returning the eero unit. I suppose they (I) have to pay The UPS Store to ship the unit back. My billing cycle went from the 18th - 17th of the each month - and once I returned the unit via The UPS Store my service was disconnected on the 1st of the month within the billing cycle. Why should I pay for the whole cycle? and when the next person at the address opens an account the next day - they collect double? Seems unfair to me.

Frontier is the absolute worst . Zero customer service …read more Zero follow through . Zero reliability . No matter what they promise and no matter how many times you confirm / it will never happen. If I could give half a star I would .

Hard to find a company to repair an old landline. But they came out and fixed It…read more thanks so much

During the midst of the pandemic I was able to quickly get an appointment to repair my laptop. The…read morecustomer service was excellent and the price reasonable. I recommend Compu-Tech fully and without reservation.

t-mobile are the biggest crooks. i am paying for the products and telling them to kick rocks. get…read morethis, now, if you want to trade your phone in for the newer model. they want you to pay them the rest of the cost on the phone....and get this....they keep the phone !!!!! are they for real!!! this is how they bought out sprint. t-mobile are nothing but thugs. what do i do?! instead of trading them in, i am paying them off, keeping their items and dropping their service. they can stick that where they want! what is worse, their staff smiles while they are telling you all this. hope their little $900 is worth it. because they are losing almost $2000 a year!

I agree with Juan M.'s comments. The staff were unfriendly and unprofessional. The staff used…read morejargon to explain plans. When I asked for them to clarify, they rolled their eyes, yawned and scratched their butts. Seemed like they didn't want to be there and wanted me to go away. They told me to call the main customer service line when I had an issue. It makes me want to switch providers, if this is reflective of this company. Very yawning-centered, not customer centered. Makes me sad that corporate companies like this are just after your money. Go to Verizon. They have better coverage anyways!

We are an industrial distributor in Milford, CT and signed up with 8x8 in July 2019 to transition…read morefrom our legacy hardwire Lucent system to a VOIP system. 8x8 is a top 5 player in the global office communications market and we felt safe using them. It was 4 months of living hell. They never came out, never commissioned the system properly, over sold us on what we needed, billed us for services not rendered, charged us cancellation fees for a non performing system. I reached out to Gregg Haughten and his team solved all our problems at a reasonable cost. Granite Communications taken full responsibility for the system and we have not had 1 outage since he deployed it last week. It took 1 full day to be completely online including voicemail recordings , extension, Firewall programming, DHCP programming, etc. Granite was even able to reflash the 8x8 phones to work on his system!! On last minute notice, Gregg even came down personally to do the Training for our office staff. They have absolutely set the bar for deploying a technology solution!

From the owner: Granite Communications is a group of skilled communications professionals working together as a…read moreteam dedicated to helping you compete and win in today's competitive business environment. We partner with leading technology innovators to implement business telephone systems which improve customer service, enhance productivity and lower costs. Give us a call today to get your free buyer's guide!

I've used Ed since an ice storm in 1996 knocked out the phones in my telemarketing center. Ed set…read moreup new lines for us so we were the only ones in our building with service. Another time he ran data lines through abandon pipes under our warehouse so we could connect the buildings without having to add more wires. Ultimately, using the deserted pipes underground, Ed replaced all of our lines with high speed data lines so we ran at over 200 mbps which was unheard of 10 years ago. As the wireless world has evolved, so has Ed's company. We are very data driven and Ed has always stayed ahead of the technology and upgraded us to new software and systems through the years. We were one of the first companies to go totally wireless and this ultimately ended up saving us a lot of money on monthly bills. Ed has done work for us for over 20 years and they always answer the phone, they always send someone right out and they always let us know what our costs will be. They are as fine a vendor as we deal with and I have to add that Ed does a significant amount of work, pro bono, for Hartford homeless shelters and soup kitchens. He has never mentioned that part of his business to us (I'll bet to anyone). He is that kind of man.

Our company (The Granite City) has only ever used Ed the Phone Guy and he has exceeded our…read moreexpectations. He has upgraded our whole system throughout our company. He's always on time, reliable and most importantly trustworthy! We always recommend him to all of our customers. He's become not only our phone guy but a customer and part of our family! There's no one else to use but Ed!!!! Sarah - The Granite City