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    Santee Trolley Station

    2.0 (3 reviews)

    Santee Trolley Station Photos

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    2 years ago

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    Santa Fe Train Depot - Check in and baggage claim

    Santa Fe Train Depot

    3.7(229 reviews)
    13.9 mi•Little Italy

    The staff here are rude; lacking basic customer service etiquette and accountability…read more I had a nasty fall on a large puddle of unattended water (no hazard sign). My phone screen is shattered and I have large, colorful bruises all along my knees and left thigh which appeared immediately. I was even bleeding a bit through my clothes. The janitor cleaned the water but was otherwise dismissive and lacking empathy even after seeing the damages. So, I asked him to apologize repeatedly for neglecting his duty . He adamantly refused, stating that "HE (personally) didn't spill the water" and "can't be everywhere at once" lol. The manager had the sense to apologize but was condescending. Talking over me the entire time, loudly defending the janitor within earshot of him. Mansplaining excuses that are NOT the customer's burden to understand such as: "we can't hire janitors 24/7" and "you said the spill looked like it was there for a while? Well, he ONLY clocked in 1hr ago and cleans the restrooms first". How is that my business lol? Any assigned duty during his shift is his responsibility. It's just common sense to apologize. Your internal staffing issues are also not a customer concern; you simply need more janitors or at least for them to prioritize tasks more efficiently. I've worked as a server and can't count the number of times I've had to fix and take accountability for a previous shift's mistake, btw. Annoying to listen to the manager trying to refute and twist all of my legitimate points in the janitor's defense. Yet, fully admitting that he needs to be admonished. Stop being your employee's boy. Teach basic respect. He even countered that this person is a "third party" hire when I pointed out that he still works for and therefore, represents Amtrak. Ridiculous LMFAO. Even ChatGPT finds them rude lol. No professionalism.

    Heads up: There's currently a lot of construction going on around this train station, so if you're…read moreubering here I would give yourself extra time as your car may need to circle back around or drop you off at a further point with a bit if a walk. The station itself is older but that gives it some charm. If you're coming here thinking you're going to have a whole bunch of food options, think again. There's one little kiosk with a guy selling a few sandwiches and coffee. Honestly though the kiosk guy was great, really friendly even early in the morning. I wasn't exactly sure how this whole thing worked since I'm not from here, but the attendant was nice and explained that my train would have a line up starting 20 minutes before boarding, then we'd all board together. If you're taking a train out of here I'd give yourself extra time and bring your own food (but stop by the kiosk guy for a coffee, he's a delight).

    Photos
    Santa Fe Train Depot - Clean and calm

    Clean and calm

    Santa Fe Train Depot - Inside - doors wide open in winter - and no heat in the building

    Inside - doors wide open in winter - and no heat in the building

    Santa Fe Train Depot - Inside

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    Inside

    Solana Beach Station

    Solana Beach Station

    3.7(151 reviews)
    19.8 mi

    This place is convenient to central Solana Beach. Easy to have a car-free visit if you come by…read moretrain. Track is accessible by stairway, ramp, bridge, and escalator from street level. There is a bit of seating inside and restrooms of moderate cleanliness. Signage inside the station and down at track level provide ETAs for each train. This station is serviced by Amtrak and the Coaster, so make sure you get on the right one!

    We boarded the train in Solana Beach and paid extra for Business Class for three reasons: it's less…read morecrowded, it includes a snack box, and it includes wine service. Unfortunately, the experience we received was nowhere near the standard Amtrak claims to provide. The conductor, Martin, did not scan our tickets until we were nearly arriving in Oceanside. By that point, several other Business Class passengers had already received their snack boxes and drinks. We were hungry, so I asked Martin when we would be served. Instead of providing service--or directing someone who could--he told me I needed to get up, walk two cars forward, and request our snacks and drinks myself. That alone was disappointing. When I reached the service area, the Amtrak employee, Jenice, greeted me with a curt "What do you need?" I asked for wine and snacks. She shoved two bottles of wine and plastic cups toward me, then refused to give me the snack boxes, insisting she would "bring them later." I even offered to take them myself to save her time, but she refused. As the train continued--Oceanside, San Clemente, San Juan Capistrano--no snacks. She eventually came through our car serving drinks at an excruciatingly slow pace. I asked again about the snack boxes (this was the third request), and she told me she was "busy" and would come back later. Approaching Irvine, we walked toward the luggage car and passed Jenice again. She was leaning against a counter, laughing, gossiping, and chatting casually with passengers in that area--clearly not "too busy" to BS with them. We also saw another gentleman approach her, visibly irritated that he too had asked for snacks and never received them. We noticed as we exited the train that SEVERAL people were not served snack in the business class cars. Apparently, "Jenice" just couldn't be bothered. It is painfully obvious that this employee is lazy, dismissive, and openly rude to Business Class customers. Her work ethic and attitude are unacceptable. This is not a one-off incident. The last time we traveled this same route, it was also a bad experience. My wife and I are travel agents. We would be appalled if any of our clients were treated with this level of disrespect. Based on this experience, I cannot in good conscience recommend Amtrak to my clients--doing so would risk our professional reputation and potentially cost us customers. This is not the service Amtrak promises, and certainly not the service Business Class passengers are paying extra for.

    Photos
    Solana Beach Station
    Solana Beach Station
    Solana Beach Station

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    Grantville Trolley Station - Grantville statis very wide and the train does come in at the high rate is stay behind the line.

    Grantville Trolley Station

    3.5(13 reviews)
    7.9 mi

    Perfect for parking and traveling to a concert at SnapDragon, parking spots almost ran out but it's…read morea safe garage with easy access to the trolley.

    With the many trolleys that I have ridden and to see many other stations get crowded by housing…read moredevelopments with the trolley line and the many parts of Grantville are some of the older parts of San Diego and to when the first Railroad had gone through the valley. What is an area that meets at three sections with a river running through the valley? With the valley that leads to the areas of the Stadium is more cleaned and well organized as I see the Grantville area have become as the dumping ground. The many trips that I have taken to see the many stations and to catch the busses that you may need to go to the Zion Hospital and the many major medical offices in the area near Grantville. The Grantville Station is located over near the many hotels and the car dealerships with the bus#88 and the bus #13 that takes you over to the areas of the Camino Del Rio south and the Old Town Trolley Station. With the Bus #13 that services the many areas of the National City 24th street trolley center which connects with the Euclid Transit and trolley Center. Grantville is one of the oldest communities in San Diego and the State of Calif the first European settlement that was organized in the year 1769. Yes, Grantville serves a very vital part of the valley and also has the great history to know of the valley and the connections that it has to the connections of Old Town and the City area of Tecolote. Being on the trolley and taking the day and getting a look about to see the many areas when you don't have a lot of money what else can you do. Traveling the buses and the trolleys on the of a Senior Disabled Bus pass with many people they take to the freeways and the long lines of traffic with worst drivers are not fun for most. The San Diego Transit station is becoming more crowded and with the many businesses of the valley the only thing you can do is build a bigger transit bus connection zone at Grantville. The many stations that are close by and be able to help the many students to help get them to school and the easy access of the trolley makes it much easier and less expensive to pay for parking and the high cost of Gas. As a Yelp Elite Reviewer having been through the station many times with the constant construction and the many trucks coming through it makes the areas much more trashed and the river valley has much trash that comes from the many construction sites and those that are dumping into the San Diego River. To see an area that is clean and well used it can be the greatest thing yet when people throw trash into the San Diego River and the many areas that do pollute .

    Photos
    Grantville Trolley Station - The many times that I have traveled never have I seen a housing structure that is taller than an elevated trolley station .

    The many times that I have traveled never have I seen a housing structure that is taller than an elevated trolley station .

    Grantville Trolley Station - There is the elevator and the stairs you can get up down from  the platform and with the construction they are closed .

    There is the elevator and the stairs you can get up down from the platform and with the construction they are closed .

    Grantville Trolley Station - When the trains are on approach you don't try to stop them is stand behind the yellow line.

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    When the trains are on approach you don't try to stop them is stand behind the yellow line.

    Santee Trolley Station - trainstations - Updated October 2026

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