They don't have anywhere near the number of brick and mortar location as major banks like Chase or…read moreBofA, but they offer some solid personal banking solutions with either no fees or very easy ways to avoid them.

Great bank. It's a larger bank than the one near me in East Brunswick. I went to this one, because…read moreI needed to get some items out of my safe. The staff were friendly, and gave me the form to sign to get into the safe room. The East Brunswick one as far as I know does not have a safe room. I got my things, and another staff member quickly signed me out. It was a very quick experience!

These people are awesome. Anytime I need anything related to business, they always follow up with…read moreme. Hyza and Nicole are a pleasure to work with. I highly recommend working with this branch.

I'm annoyed with this branch. It was convenient to walk over to because I was right at East…read moreBrunswick square mall next door. I checked online, and the hours are listed as being open until 3 PM on a Saturday. I got there at 1:15 and two staff members were locking up the entrance. I knocked on the door and the woman employee pointed at the ATM in the foyer and said use that. That ATM screen said it was out of service. I walked around to the drive-thru ATM, and that one was also out of service. Staff were still standing in foyer so I said please can you let me in really quick, you're supposed to be open until 3:00 and both your ATMs are out of service. The male staff member was very irritated with me and said abruptly "no, we are closed. We are closed" and walked away. In the ten minutes I've sat in the parking lot typing this review no less than eight other cars have come by and tried to use the drive-thru or walked up to the front entrance only to find it closed and the ATM nonfunctional. This is so damn inconvenient. Everybody needs money on a Saturday afternoon and expects the bank to be open and the next TD location is all the way in Milltown.

I've been to this Chase location twice -- once to open an account (one of those reps in the…read morecubicles), and another to deposit a large sum (teller) . First off, I like how it looks inside. Maybe it's new, but it also seems clean, airy (if that makes sense), and spacious. Lots of light color that kind of boosts your mood. To compare, PNC bank where I also go, is all brown and outdated looking on the inside. Like, I walked into a dreary poop colored room, haha. So the decor changes make a difference, at least to this customer's eyes! When I was with the rep, I think his name was Anthony? And he was super nice and friendly. He explained several options to me, and answered my questions when I was slightly confused with a free checking account and my money market. And while he helped me set up an online account to do my banking from, we chatted a bit about living in NY versus NJ, and shared some brief stories. A personable guy. I don't imagine I will come here often for anything else, since I basically just do a few small check deposits on the app now, but I know if I came here, they would treat you well.

My mother passed. She was a signatory on a business account that I own with my wife. To get her off…read morea similar Bank of America account, I had to send in her death certificate by mail. With Chase, I was told that I had to go into the branch with the certificate as well as 2 forms of ID. When at this branch, I met with a rude banker. He kept asking me who owned the account. I said my wife and I. He kept asking as if I were under interrogation. Then, I asked if my wife joined us would that solve the issue. So, I got her to come in. Again, he was asking who owned the company. My wife and I said the both of us do 50/50. Then, he said that he needed documented proof of ownership. Why didn't he say this before I dragged my wife to the branch. He wasted our time. He was rude and, frankly, not too smart. Stay away from this branch and Chase altogether.

I've come here for years! Lots of pros:…read more Big and spacious parking lot. If you can't find one in the front, you can find one further in, towards the back, where I think the employees park. Recent years they have a security guard that opens the door for you when you come and go. That's different! Usually two tellers, maybe three if it's busy are operating at a time. And another for the drive-thru deposits. When I needed more in depth assistance I went to Harry and I believe, Sonia, and they were so friendly, patient, and just nice to talk and ask questions. Never felt rushed or talked down to. Usually always someone around to ask for assistance, say you're looking around to get to your safety deposit box. It's not flooded with employees (that would be overkill and rather annoying if each one asked you if you needed help), but not so few where you are waiting around searching under desks to find someone who works there. The tellers are friendly where they will exchange some pleasantries, like the weather, what are you doing over the holiday, etc. There is one teller that I always dread seeing, and I forget her name. Nice woman, but she seems to think she knows me, but only remembers me from years back, so each time she refers to something, it's like, from 10 plus years ago! And in that case, I wish she would just deposit the money and not talk. Overall, good place. I use online banking for most things, and the app to do small deposits. But I've always liked the location.

Went to this location to use the Atm since I forgot to stop at the one im Sayreville... ATM was…read moreeasy to use...

Moved accts into GSCB Spotswood from another local bank that started charging for NOT using my…read moreATM/DEBIT card. No such thing here , no restrictions and services offered are better than most. Victoria and Kimberly were excellent. Great experience ... good old fashion neighborhood banking with lots of branches in the area!

I switched over to this credit union from Bank of America when they were threatening to charge a…read moremonthly fee for using our debit cards. It annoyed me so much I decided I'd rather support a smaller, more family oriented banking institution. What I love about this credit union: -personalized service- people already know my name! -very old school- call in and they'll mail you a check -only $5.00 to open an account -my immediate family members can join -low as heck interest rates on car and personal loans -exempt from paying car loan in summer months because I'm in education What's not so convenient: -not as many ATM's available -outdated interent and bill pay services -when checking account online, transactions don't always post immediately I'm going to stick with them for a while and see if I can grow some patience while working on not being just another person who needs everything done for me at lightning speeds.

I always have to come here on a Friday and it is always super busy. I understand Fridays are…read morepaydays, but this bank is on the slower side. I never use the drive-through, but the lines are always really really long. When I finally find a parking spot, there are usually three people in front of me and the wait is on the longer side. Tellers and staff are friendly, so that makes up for the wait in my opinion. Sometimes this location is more convenient so I use it, but I try to use the Milltown branch when I can. Definitely more efficient.

Horrible experience at this branch. The managers are rude…read more The tellers are nice but the wait is long. They should hire more people and be friendly to ALL of their customers.

I've had a savings account with RUFCU for a few years and finally used them for an auto loan. The…read morerate was excellent and the process was very easy. I've always heard about the personal touch of using a credit union as opposed to a large bank but now I finally know what that is like. I plan to purchase a home/condo in the next 12 or so months and I have every intention of using them for my mortgage.

From the owner: Rutgers Federal Credit Union is a full service financial provider proudly serving the Rutgers…read moreUniversity community for over 60 years.

Friendly , efficient service from all members of this staff! Your neighborhood bank!read more

Been here before…read more Outside ATM available 24 hours Easy instructions Big parking lot Highly recommend