We needed help with a backed up kitchen sink. Michael was our Service Technician and he was…read moreoutstanding! He gave us a clear description of the issue and how to resolve. He also gave us recommendations for future ways to preserve our pipes. Michael is honest, direct, professional and very personable. The value is worth it! Timeliness, quality and integrity. Thank you Michael - you came "just in time" to help us.

Technician Took a $1,600 Faucet From My Home Without Permission…read more I hired Just In Time Plumbing to remove a high-end faucet -- valued at $1,600 brand new -- so I could have my stone countertop replaced. I specifically told the technician that I had ordered a new one but would be reinstalling this faucet once the new stone was in place. When the stone work was done and I went to reinstall the faucet, it was gone. I called Just In Time Plumbing and was told that the technician had taken it from my home, assuming I no longer wanted it. No one asked me. No one called to confirm. A $1,600 fixture was simply removed from my property without my consent. When I spoke with the owner, Justin, his response was shocking. He told me it is their "standard practice" to dispose of anything they remove, and that if I wanted to keep the faucet, I should have told the technician. In other words, he defended his employee taking personal property from a client's home without asking -- and placed the blame squarely on me. Not once did Justin offer an apology. Not once. And as of today, I have yet to receive a callback with any resolution regarding the replacement of my faucet. If you value your belongings, think twice before letting this company into your home. What they removed from a job site, they apparently consider theirs to keep.

I was looking to get my water heater replaced and the Water Heater Doctor gave me a great price and…read moreassurance with their warranty. I appreciated the work they put in to ensure everything is up to code (and then some additional safety measures!). Sam was the tech who came by promptly and he was friendly and professional. I also had my pressure release valve and spigot replaced. All good. Based on my research, they used a high quality Bradford White tank and Wilkins PRV, so I'm happy with that. I appreciate the quick responsiveness and willingness to answer my questions because I tend to be an overanalyzer.

Water Heater Doctors delivered a smooth and professional experience. From the moment I reached out,…read moretheir responses were lightning-fast and their estimate was extremely competitive. They were transparent about pricing and recommended additional services to bring the installation up to current Orange County code. I confirmed this with another specialist, so I knew they weren't pushing unnecessary upsells. Everything was clearly itemized so I understood exactly what I was paying for. I communicated with Zach throughout, who provided excellent customer service. Whenever I reached out to him, he often responded within minutes, scheduled quickly, and was super accommodating when I had to move the appointment up. Initially, I was only getting lukewarm water, but when it turned completely cold the next day, I reached out after-hours. Zach replied first thing in the morning and arranged to move the appointment up to that afternoon. They gave me a 2-hour window (12:30-2:30pm), and Nick arrived promptly at 12:30pm, so I did not have to wait. He completed the installation efficiently in about 90 minutes, and cleaned up thoroughly. Zach even followed up the next day to ensure everything was working to my satisfaction. Compared to others I contacted, WHD offered a high quality service and craftsmanship at a competitive price. Highly recommend them to anyone looking for reliable, high-quality water heater service.

Super good service from a wonderful guy! We have been using Paul for many many years and have…read morenever been disappointed! So very happy to be able to call him when in need. This time, he was here within the hour! We were up and running again within another hour! I will use Olson's Plumbing as long as they are around - Zachary was such a good assistant as well, so happy to have him here helping Paul. All plumbing is expensive for sure, but Paul is fair and reasonable. He is so knowledgable and caring, wouldn't call anyone else! Thanks Paul and Zachary!

Paul is great. He has a lifetime of experience. He fixed my issue without any problem. He…read moreoffered me a suggestion on how to improve my situation so it does not happen again. I am planning on exercising his suggestion and will bring him back to put the plan in place. This was my first time using Paul. I will be using him full time going forward.

We had the pleasure of meeting Nick. He was very polite and prompt. He's also honest. Fair prices.read more

I had the best experience with Pacific Water Heater Company. I needed a new water heater and they…read morewere able to come out the same day. Their prices are highly competitive and Dave was so kind and so accommodating. Nick, who installed my water heater, was also a pleasure to work with. I would highly recommend them!

Very friendly, professional, and no nonsense. They clearly have experience in this field…read more I had already had two other quotes before I called USA Water Heaters. Moreover, these other companies took over 30 minutes to diagnose the issue with my water heater and tried to upsell me during their visits. In contrast, USA Water Heaters didn't play around. They reached the same diagnose in less than 5 minutes. There was no upselling, and they gave me a competitive quote immediately on the spot. And after the work, they swept and cleaned the area, and asked if I needed any help moving racks back into place. That's professionalism!

We had a water heater installed from USA Water Heaters and the installation took about a day which…read morewas good. There was a minor but annoying and consistent issue with the water heater and when we tried to get someone to look at it, we experienced 2 ghosted appointments in a row. When we were able to get someone to come they were unable to help at all. We had to look elsewhere and they were able to resolve the problem. Our experience was mixed unfortunately. Edit: It was USA Water Heaters (949) 535-2228 as I don't forget a large purchase. Dennis and I had already talked and he confirmed at the time he was unable to solve the issue.

Grateful for Thomas and his crew. My water like from the city to my house was leaking somewhere (14…read moreyear old home that was bought new). Could not have happened at a worse time (right around Christmas). Thomas and crew recommended we replace the line vs tearing up our driveway to diagnose the leak (would have been just as costly but I would have ended up with a repair vs a new line). His crew worked diligently through Christmas Eve and on one of the days they were working until close to midnight (they started early in the morning). The repiping included boring underneath my driveway to get to the house. They had to open a small patch of concrete on the driveway, had to open a hole in my drywall inside the garage, and they had to pull back my artificial turf on both sides. When they were done with the project. They put everything back to the way they were (reinstalled turf, fixed concrete, drywall repaired). I am so grateful for their dedication and not working insane hours to get our repipe project completed. I was so impressed with his and his teams work, I have hired his company to replace my garbage disposal unit. Another job well done.

Very competent plumbers (had Mike this time). Installed new tankless and did other faucet…read morework/installs. Scheduling and text updates were very prompt and efficient.

Steve is the best! On Christmas Eve I turned on my garbage disposal and water slushed out from…read moreunder washing machine. Knowing I was going to get price gouged from the only other company who might have a guy working the holiday, he came to our rescue. Steve saved our Christmas! So thankful.

I contacted Hybrid Plumbing to see if by any chance they had same-day availability to fix a leak…read moreunderneath my island sink. To my amazement, Steve came out and fixed my issue same day! He was very personable and professional and walk me through exactly what needed to be done and why. I felt that his pricing for their job was very reasonable compared to other plumbers. I highly recommend Steve for any of your plumbing needs.

To start off, Drew was the first proprietor to respond with a quotation, and I was able to take…read moreadvantage of the promotion. On the day of the appointment, they text you a link which opens up a map which shows exactly where your technician is and how far they are from you, in real time- that is a very cool feature, indeed. The text also shows a mini-bio of the technician with their photo and it describes his experience as well. Ryan used his power snake to unclog a slow draining bathroom sink, and got the job done. Courteous, efficient and competent. He also took time to explain in detail what is going on in my drain pipe, and what I can expect in the future. Good price+good service = winning combination. I would call Wish Granted Plumbing again the next time I need plumbing work done.

They are scummy salesmen…read more I'm having a few issues with the water filtration system at a rental home I own, so I called to have a technician come out and take a look. He spent an hour talking about how great their new systems are, but after he left, I realized the water fill line for the salt tank wasn't even attached, which might explain why the unit isn't working properly. I would expect a water filtration technician performing a maintenance check to notice that a critical water line was disconnected, but everyone makes mistakes. So I called them back and scheduled a 2-4 PM window for someone to come out and hopefully fix the issue. I even received a call at 8:00 AM confirming the appointment. Then, at 3:00 PM--an hour into the arrival window--the owner of the company called me, confused about the issue, and said they don't fix units like mine. He told me I need a new unit because of an error code, and that NO ONE was actually scheduled to come out. The only reason they came out for an estaminet was to convince me to buy a new unit classic bate and switch BS. They had no intent to help me fix my unit at all. I planned my whole day around this appointment. The owner seemed confused why I did not just want to buy a new unit. Call me crazy, but I don't want to spend thousands of dollars if all I have to do is replace a 3-dollar plastic water line. It is like getting a flat tire, and the mechanic is trying to sell you a new car. just slimie as all hell.

Nate is the guy! Upfront prices, many options, no pressure sales. Fast, clean install! Nate…read moreexplained different recommendations for drain pipe locations, different add-ons that would benefit the water heater (regulator). Professional install! The price was extremely competitive, but the quality of service was impeccable. I feel really good going with this company.

Truly an Honest Review -…read more First off, The Water Heater Company fixed the issue with the pilot light on our Rheem Professional water heater, which had been going out after hours or days of use. This had happened in the past when we first purchased the unit about four years ago. At that time, I replaced the burner assembly and control valve, and the problem was solved. I never found out the exact cause, but it was fixed. Fast forward to today, and the same issue started happening again. Unfortunately, I was away on business, and my wife was home with the kids, getting tired of relighting the pilot every morning and sometimes multiple times during the day. We called The Water Heater Company, and their service and communication were excellent. After diagnosing the issue, they contacted Rheem and ordered replacement parts under warranty: the burner assembly and control valve. They gave us three options: replace the two parts under warranty, replace the entire water heater, or install a tankless water heater. Because this is a very expensive unit that otherwise works well, we chose to repair it. Here's my honest opinion. As a fellow tradesman, I understand that skilled work is expensive. Still, the labor charge of $800 felt very high for what was essentially a warranty part replacement. The first visit took about an hour, and the second visit took around 50 minutes. I understand there's drive time, phone calls, office staff, insurance, tools, and scheduling overhead, but it still seemed excessive. Maybe I'm looking at it through the eyes of someone who usually handles these kinds of repairs myself, but I was away for an extended period and needed the problem resolved. So I'm torn on the rating. Quality of work: 10/10. Professionalism: 10/10. Price: 4/10. In the end, though, I paid for peace of mind and have the issue fixed correctly than save a little money and end up with a possible poor repair.

5/5 I've had Andrew come out twice now. The first time was to repair a drain line leak in my living…read moreroom ceiling, and the second was to rough in a shower drain for an upcoming remodel. Both jobs were done with the skill and attention to detail of a master plumber. Price was competitive with others in the area. It's been over a year since the leak repair and everything has held up perfectly. The shower drain rough-in was centered exactly where it needed to be and completely leak-free. I'm fairly handy myself, and Andrew has always been willing to share helpful pointers along the way, which I really appreciate. Coastline Plumbing has become my go-to plumbers. Whenever Andrew is on the job, I can relax knowing the work is being done correctly and built to last. One thing to expect: Andrew was upfront about this from the beginning, but Coastline typically doesn't patch drywall or plywood after plumbing work, so you may need to hire someone separately for that part. I think that's standard for plumbers specialized in their trade. In my case, I patched them up myself.

I had a great experience with Coastline Plumbing! I messaged them on Yelp yesterday in the…read moremid-afternoon, and they were able to send technicians this morning to fix my toilet, which wouldn't stop running. They were knowledgeable and efficient, and had the whole thing diagnosed and repaired within 15 minutes. They told me that there was a 1 year warranty on the part they installed, which was a nice surprise. Thank you Andrew and Ryan for such great service!!