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    Sandra Lombardo

    2.0 (1 review)

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    3 years ago

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    Docs Urgent Care New Milford - My confirmation

    Docs Urgent Care New Milford

    2.5(36 reviews)
    1.9 mi

    Made an appointment at this urgent care on a Sunday evening after realizing I had been bitten by a…read moredeer tick. Didn't want to have to wait to be seen by my primary care physician, so I made an appt at DOCS for first thing the next morning. Unfortunately, their Wi-Fi wasn't working and a few other systems were down, so Karen (who I believe is the manager) had to really hustle to manually take care of all of us patients. I felt badly for her as there were several of us already waiting and I'm sure more were about to file in. Not only did she handle it all with a smile, but somehow they managed to get me in to see the doctor (Michelle - perhaps a PA? I can't recall but who cares she's AWESOME) and back out the door within an hour of my scheduled appointment. Entire staff was kind, attentive, professional and made me feel like they truly cared. My appointment wasn't rushed and I left with the script I needed. I really appreciated the care I received and am happy to leave this good review without hesitation. I needed to go back to DOCS again today, and my visit was just as seamless as my first. Karen, Jad (sorry if I've misspelled your name!) and Michelle are all SO wonderful. They're exceptionally professional, kind, warm and knowledgable. To say they have a good "bedside manner" is truly an understatement. I have loved my PCP at a local private practice, but these guys are all so good that I'm seriously considering making a change and sticking with DOCS. Thank you again for the exceptional care!!

    I made an appointment for 8:30 am 20 minutes prior on a Wednesday morning for back pain and nausea…read more When I told Karen at the front desk that I couldn't sit due to my back pain she brought me to one of the back rooms with an adjustable chair while I filled out my checkin paperwork. She grabbed me ice packs to help calm it down and was extremely nice in a somewhat embarrassing situation. The doctor Michelle was very caring and thorough. When i told her I was feeling extremely nauseous, she went to get me Zofran from her office before continuing the exam. She tried to be as fast as possible to prevent extra pain. They really seemed to care and were very kind on a very busy weekday morning. I would say I was first seen by the doctor around 9 am but i made a last-minute appointment and there were 3 people already waiting to be seen when I arrived. I have very bad anxiety at the doctor for various reasons and don't even have a primary care doctor because of it. But I'm thinking of utilizing DOCs as my primary care now

    Access Nursing Services - ACCESS Nursing Services

    Access Nursing Services

    3.0(5 reviews)
    64.6 miMidtown East

    I used this service for my husband who was in ICU and being transferred to a step down unit. Thank…read moregoodness i also stayed overnight , on two occasions I found her sound asleep, in addition she was unable to move freely around the small space. I requested another caregiver who was unable to read the telemonitor, asking "what do those numbers mean". I emailed and called several times and was ignored. They certainly were on top of things when i was considering hiring. I thought I should have been refunded for at least the two nights. Again I was ignored. I found them to be unprofessional, untruthful but most importantly the care and knowledge was inferior. Stay away from this if you care about your loved ones, I wish I had.

    Access Nursing Services has a monopoly on providing companions and nurses to patients at Columbia a…read morePresbyterian Hospital. As a result, they have an obligation to try to keep their customers happy. We needed a companion for our beloved family member and while we were a little shocked by the cost, $600 a night, we hoped that the companions who we hired would be empathetic and hopefully we'll compensated for their time. Overall we were very satisfied with the companions as well as the customer service. One thing you should know. If you arrange for a companion and your patient ends up getting discharged from the hospital, you still have to pay the full price for night. No refunds. So I'd advise waiting until the afternoon before reserving a companion or nurse, since once you order the service you are committed to pay the full price.

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    Access Nursing Services - ACCESS Nursing Services

    ACCESS Nursing Services

    Access Nursing Services - ACCESS Nursing Services

    ACCESS Nursing Services

    Access Nursing Services

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    Sandra Lombardo - medcenters - Updated May 2026

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