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    Sandra Caico Facials

    5.0 (1 review)

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    2 years ago

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    Beverly Hills Wellness Center & Med Spa

    Beverly Hills Wellness Center & Med Spa

    4.8(58 reviews)
    4.8 mi

    I ran a marathon over the weekend and was having a hard time getting rehydrated. I called the place…read moreI normally go for an IV infusion, but they could not get me in for several days. A quick search led me to Beverly Hills Spa, and that ended up being a great find. From the first phone call, the experience was excellent. They were friendly, helpful, and able to get me scheduled for early that afternoon without any hassle. I showed up about 10 minutes before my appointment and was already in a chair with fluids running within another 10 minutes. The entire staff was welcoming and professional, and they made the whole process smooth and comfortable. Overall, a very positive and enjoyable experience. I will definitely be back.

    I had Botox and lip filler done by Dr. J. Went in for botox on my 11's, forehead, crowsfeet. She…read morementioned botox to minimize orange peel on my chin which sounded great. The result was anything but attractive. Thank goodness I don't often pout because I have this lump where I ought to have a chin. Needless to say I am not happy. This injector is a trained Neurologist. It is concerning that this could inadvertently happen. I scheduled an appt. on line to have this taken care of. I was charged $44 for 4 units botox to relax the muscle. It resolved the issue caused by them and an additional charge to me. My lips are fine, though I feel they aren't full enough. The rest of my botox seems okay. I am sure this was not the norm, but they should have taken care of it with no additional charge to me.

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    Beverly Hills Wellness Center & Med Spa
    Beverly Hills Wellness Center & Med Spa
    Beverly Hills Wellness Center & Med Spa

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    European Wax Center

    European Wax Center

    4.3(62 reviews)
    0.6 mi
    $$

    I first started going to European Wax Center in 2013, having had countless waxers throughout my…read moretime of going. I have never had such a negative experience as I had this week at this location. When I got in, I was brought back to the room for a full-leg service. I was immediately asked if I wanted to take advantage of the Brazilian wax special, to which I declined. I was then asked if I at least had the wax pass, which I said no I do not, and I'm not interested in dropping a larger amount of money right now, I'd rather just pay monthly. The waxer then said "so you're okay with paying full price?" And I said yeah, it just makes more sense to me financially. By this point, I was already in an uncomfortable position as I'm laying on the table and she's giving me a judgy tone about my financial decisions. The waxer continued to try and talk about the wax pass to which I then asked her to please stop as I will get irritated. She then went silent on me, and I could tell she was rushing to do my legs and when she was done in half the time than in normally takes, I looked at down and saw a very poor waxing job. I asked if she could touch some spots up, to which to said "well you don't put your legs in the proper position for waxing". However, throughout the entire service I was never told when she wanted to move my legs in certain ways for her to get to spots. I told her she could have said how she wanted my legs to be position, and claimed I was being very rude for the way I didn't want to talk about the wax pass, and that she was ending my service. She proceeded to go into the lobby (in front of another customer) and says "don't rebook this client" to the lady at the desk. When I told the desk lady what had happened to the best of my ability because I was so overwhelmed, she profusely apologized to me, immediately said she would comp my service, and offered for the wax manager to do touch-ups. I declined, as I just wanted to leave. I wasn't going to leave this review since the lady at the desk was very sweet to me and seemed to actually care about how I was feeling, and said I would be comped for having such a negative experience. However, today I went to a different EWC location to get my legs touched up, I paid the price of a half-leg service ($55) which I was fine with since about half of my legs were still unwaxed after yesterday. A couple hours later, I got a call from the manager from this location saying I have an open balance for $80 and asked me to describe everything that had happened. I reiterated the entire story, to which she apologized, but said to "put myself in her (the waxer's) shoes". She proceeded to tell me that the waxer said when I texting on my phone (I was texting my friends about how uncomfortable I was), she looked at what I was typing and claimed I typed that she was a "b****" (I didn't). I told the manager that not only was that not true but makes the situation even more unprofessional because she should be fulfilling the service, not worrying about who or what I'm texting. The manager proceeded to say that "they aren't allowed to comp services" even though I was told yesterday something completely different. So I asked "Was I lied to?" And I was told "No, she just didn't know we can't comp services," and that I could've stopped the service at any time and requested a different waxer, like she was excusing my waxer's attitude. So I ended up paying $135 for the worst wax experience I have ever had in 13 years, since I didn't want to stay and get a touch-up in such an uncomfortable space. If I wouldve known I had to have paid the $80 anyway, I would have come back to the same location a day or two later for a touch-up. Generally, I do have good experiences at European Wax Centers which is why I have been going for so long. So if you want to go here, the only thing I recommend is not booking with Sam unless you want to be treated rudely and have the manager call the interaction a "miscommunication."

    I went to the Lake Worth, Fl location and Abril was awesome. It was my first time having a…read morebrazilian wax and she talked me through everything that would be expected. I would recommend her for all your waxing needs.

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    European Wax Center
    European Wax Center
    European Wax Center

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    Sandra Caico Facials - skincare - Updated May 2026

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