Smart SELF Storage is a very good place to Storage your tools or whatever you need to Storage…read more It's save and economic

Easy same day rental for 5x5 unit. Very friendly agent was quick and professional Easy choice!read more

Hans was very professional in helping us find the perfect size storage unit for our needs. Was also…read morevery pleased to hear about their 12-month price lock-in guarantee!

Friendly and helpful staff! Hans was very helpful in showing us the units and allowing us to pick…read morethe right size!

We signed up today; staff (Ms LaShonda) was a true professional. No upsell, no BS, just friendly…read morecustomer service. I told LaShonda what I needed and she was quick with some general questions to better understand my needs. She drove myself and my daughter to the unit while continuing with details. Very informative but also efficient. My 7 year old was with me and I appreciate LaShonda patience the entire time. We ended renting a 10x10 but I also asked for a bottom unit. Lashonda was quick to look up availability and found some potential move out units near my expected move in date. The entire transaction was approximately 45 minutes but it felt faster. Happy we stopped by and the reviews from Yelp certainly lived up to its expectations. I will update after we move in our stuff.

Great service and wonderful staff! Always impressed by their kindness and efficiency!read more

Booked storage online. Got confirmation and a follow up phone call to double confirmed. Move in day…read morewas easy, showed up verified drivers license and proceed to moving stuff in. Unit was clean, door was easy to open. getting in and out sung door codes was easy as well. Stored for 3+ months with 1st month free. auto billing via credit card. Last month was prorated base on the checkout date. Moving out was super easy as well. Took a picture of the empty unit and proceed with easy checkout process. Custer service is super friendly. Super fast response on email, phone call back when left a message. Will be using Price Storage again for my future needs

The storage unit itself is good and the staff is good. However, the main headquarters is totally…read morenon-responsive. I used the "referral" program where they promised a referral fee. I filled out the forms and NOTHING. I have written about 5 times over the last 7 months and they totally ignore me! The referral program is a fraud!

Hello ! Im very happy with there service Sammie was a great help with alll my doubts and questions…read moreand she's really patient and glad you have a nice gal working on your team ! Thanks Sammie for all your help definetly will come back !

If I could give zero stars, I would. I rented a unit at Extra Space Storage in Solana Beach (Unit…read more8165) and found what looks like termite damage inside. When I brought it to the manager's attention, the response was dismissive and defensive. No urgency. No offer to bring in a licensed pest inspector. Just denial and excuses. To make matters worse, they flat-out lied to me about the unit having air conditioning. I called three separate times before signing just to confirm, and every time they said yes. When I showed up, surprise -- no AC. No apology either. Just more runaround. This place is all smiles when they're taking your money, but the moment there's an issue, they shut down and gaslight you. They don't inspect, they don't maintain, and they don't care. Don't trust them with anything you actually care about.

I've stored here for nearly a decade. Why? Because they are the best. Extremely secure and…read moreincredibly clean with well-kept grounds. To top it off, the staff is friendly, helpful and knowledgeable.

I went to another storage facility, that was so horrible, the on-site person was MIA, and the call…read morecenter was not helpful. (I'm not going to name names, but the cube did not seem too "smart!" Immediately cancelled the contract. Just started randomly calling storage places. DONT GO ANYWHERE ELSE! This place is really the best. Real human in the office, super helpful and place is immaculate. Don't be fooled by National chains. This is superior in every way.

Justine and Stephaine are a dynamite team! These two women have really helped bring the overall…read morefacility to modern standards! They make it a point to make sure each and every customer is extremely happy and satisfied. My family and I have had two storage lockers for the last 20 years here and we have seen a huge change and upswing to these specific public storage facilities in Solana Beach! We look forward to being costumers for the next 20 years! Keep it simple... Convenience convenience convenience convenience. I highly recommend this place!

Beware of sneaky rent hikes. I rented a 10 by 20 with rent starting around 200 and they hiked it up…read moreto 480 after 5 months.

Clean facility, amazing clerk Ary! Be sure to ask for her as she is very knowledgeable and…read moretransparent!

Awesome staff, super clean, and stocked with useful supplies. The security is great and the access…read moreis better than I've seen at other storage sites.

Buyer beware. The information on their website is misleading as it only applies to the San…read moreFrancisco branch. The San Diego an LA branches had their CPUC license revoked and does not hold proper insurance for transporting household goods. Oh, and the A+ BBB rating advertised on their website is also for their San Francisco branch. The San Diego and LA branch score a D-. I had actually booked this company before I investigated further. When I discovered they didn't have a valid CPUC license I emailed to inquire why and got radio silence. Then I attempted to cancel (with a full weeks notice) and got no response. 24 hours before the originally scheduled move I finally got a text from the driver and had to tell them not to come.

The company they hired to do the actual move did a great job with the pick up and a very late job…read moreon delivery. The guy was borderline rude and the helpers dropped some of my furniture which was damaged. I found multiple shoe prints on the tops of my bins and lids were cracked. I lost 4 dishes, 1 lamp, and have multiple gauges in my nightstands. Overall the main thing is that they were late from what they had told me when I signed up and it was also Different than what was presented. The original salesperson said they were not a broker but they did contract out my job to Y&O. I was told to reach out to Route 66 For assistance which I did by phone and email and never received a reply. One last point is that my email, phone number, pick up and delivery address were exposed to some hacker/breach and a scammer used the data to call me to try to get me to pay for my pick up 2 days before the pick up. I refused and alerted Route 66. The dispatcher said that the data base had been compromised and she was glad I had not paid the guy. Me too but seriously poor security with a lot of personal information about me and no notification that this occurred even though clearly it was known by Route 66 staff. So I really do t recommend them. I wanted it to be a great experience but it wasn't. If my have to move again I will rent a truck, hire movers to load and unload under my supervision and I will drive it myself. Or I will find a company that really is a living company so I'm not the effect of a bad job of subcontracting or whatever seems to have occurred on my cycle. I give them 2 stars because the pick up was good and the automated email they send that tells you to pay the pick up driver saved me from being scammed even though their data base was breached.

Thank you Loyal Customer of over 7 yrs! For Sonya and Erik…read more When is is okay for managers to harass and threaten customers? Sonya was out if CONTROL w/her POWERTRIP. Said my car was "blocking the way." Confirmed w/customers car was "not" in the way. I ask her to " leave me alone" and I would comply with her request once finished. Sonya responds " I don't have to." (Begins mentioning a complaint I made about other customers involving them moving their car). Sonya THREATENED to "EVICT" me w/ " 2 days to get my stuff out." Erik then confronts me to tell me "to leave, this is PRIVATE PROPERTY." Just paid them $160 day before. Thank you Sonya and Erik for your excellent customer service! Especially during this difficult time with COVID! The lack of respect and boundaries from Sonya is deplorable!! She has never been friendly, nor her lovely husband. They need to reevaluate themselves before they ATTACK their customers.

To update the simplest information is the biggest pain in the butt isn't that right Claudia. This…read moreemployee hung up on me multiple times because she couldn't change an address in an unit at their facilities. Claudia spoke to me with a very aggressive tone when I called. Who knows if it was due to the fact that it was close to closing time and she had to answer one more call but hey it's still your companies operating hours and you need to be more pleasant when dealing with customers in the phone.