You think you would be getting something healthy and fresh. But this place reheats its food. I was so disappointed when I looked at my food. They put a lot of sauce on the bowl. The chicken taste gross and so does the veggies. I would never go back. read more

This specific location is my favorite fast food restaurant. A "side" of chicken or steak is keto friendly and priced very reasonable. Their preparation is delicious so even plain meat isn't plain, and tastes delicious! Add a side salad and it's a reasonably priced, very quick, very healthy meal! They recently completed a complete store renovation just before COVID hit so the store looks fresh and clean inside. Warm and friendly owner who remembers all of his regular customers. Support local restaurants, this place is great! read more

We picked up rice bowls and 2 noodle bowls. The customer service and the food was on point. These guys were hustling in the back. Anthony made sure our food came out in a timely manner and was very courteous. Our food was still piping hot when we got home. Bravo to the manager and his impressive kitchen team. read more

Came in today for the first time. Place was clean, the line was moving fast. I asked if I could order one of their signature dishes, but instead of using the Rice, I asked for the noodles. I was told this was not possible, which is surprising, as they allege these are made to order. I ended up getting nothing, I will go to another place to grab a quick lunch. Too bad. read more

So I stumbled on this place with Postmates, and when I tell you I love it & now have become a frequent customer!! They were efficient, well prepared & cooked to my liking. Even for a pick up I experienced great customer service, a clean place & large portions. read more

Customer service absolutely the WORST! They deserve no stars! I've always enjoyed the food. I was craving a steak teriyaki bowl so I bought a large meal. My daughter is vegan so I thought the edidame would be a great option for her. Checked the food when I got home and they gave me a medium bowl not large. Almost zero teriyaki sauce. My daughter started to eat her edidame and it was hard and she said tasted like it was sitting there few days then overheated. She threw it away. I took a bite out of my egg roll and spit it out. It was hard and stale tasting. The teriyaki bowl had barely any teriyaki sauce on it. The steak and rice were so gross I threw it away too. Thought for sure we would get food poisoning. I also got two sides of just the meat (overpriced) those went in the trash too. The only thing good was the fountain soda. I called them right away the girl said she was very sorry and she would leave a message for the manager to call me immediately. Two days later and I just called them and gave feedback only to be yelled at. Told her I would leave a bad review and she said go ahead as she's yelling over my voice and hung up on me. I just want my money back so will have to dispute charges. I will pass the word to everyone I know to not eat here. Customer service was as bad as the food. Too bad because it used to be my favorite. It is definitely not the samurai sams it used to be. read more

Man oh man! This spot is very good!!! I stopped in and got a sumo bowl that has teriyaki dark meat, white meat and some teriyaki beef! And it was made fresh, quickly and was so delicious! The portion size was nice and the flavor was on point and just cooked to perfection! I would definitely recommend giving this place a try! For the amount of food you get it's definitely priced right and you won't be disappointed! read more

Love my spicy vegetable bowl but I came in today and the entire building wreaked of acetone..so sever I felt my heart pounding and it was hard to breathe in the fumes.. I suggested to please open the door and had it dismissed... so unhealthy to have your workers and customers sitting in acetone infused air.. :( read more

This place has been quietly raising their prices by 20 cents every other week for the past 2 to 3 months. At the same time the quality is has gone waaay down. 40 cents extra for sauce? Way to nickel and dime....the guy called me honey and every girl that went in there as well. Disgusting. read more

Rather pricey, and the drink selection is a bit limited, but the portions aren't bad, and bottom line...the food is very good.

Went in after a shift at work and was starving. I just had a baby 11 weeks ago so I'm trying to watch what I eat. They have new flavors of sauces that Louis showed me and samples me on. So I ordered the all white meat chicken with brown rice and veggies. I asked for extra broccoli and less rice. Louis took the time to show me if it was enough rice and veggies or sauce. You can tell you have some one working for you that cares about the customer. Thanks Louis read more

I went in with some stamped cards to after ten stamps you receive a free meal I actually had 11 stamps. I gave them the cards. He started laying the cards out on the counter yelling at me that they need to be on one card. We have always done this and they always accepted them. Continuing to tell at me in front of other customers did not feel good. He then told me it was all done electronically. He never helped me understand how to set that up he ended up giving me 5 dollars off so I lost my free meal and my 11th stamp as well. Very rude I was so upset how I was treated after being a customer for 17 years in Scottsdale. I sent a message to the manager and to corporate and haven't heard s word from either one. Samurai Sam's lost a loyal customer I will never go back. read more

I have lived in the neighborhood for over a year but today was my first try. Food was served quickly despite the normal lunch rush. Food tasted great and fresh. Reasonable price. I will absolutely come back again. The peanut chicken dish was great and wife had the soba noodles, which she loved. read more

We were looking for someplace new for takeout and saw this place on yelp. location was close, prices were reasonable. Online ordering was very easy. Food arrived right on time, friendly delivery guy. Food was very good. I ordered the Korean barbecue chicken bowl with brown rice, lots of chicken and vegetables and the Korean sauce was slightly spicy and very pleasant. Husband had chicken and steak yakisoba bowl, no veggies, and spicy teriyaki sauce, he liked it, lots of chicken and steak, he said sauce not that spicy but he has a high pain tolerance. We also tried the grilled eggrolls, they were tasty, the filling seemed like ground up meat and veggies rather than actual pieces of meat and vegetable, we like hot eggrolls so I warmed them in a pan just a few minutes. All in all a great discovery and will probably order again. read more

Nice guy behind the counter, but very stingy on the meat. I asked for 2 dishes, both "Large" meaning extra meat but it still was paltry. I asked for a meat/chicken combo w/brown rice and he got it right. I also asked for a large white meat chicken with NO rice, but more veggies. I guess that was too complicated. Both dishes served in a plastic bowl 5/6th full of rice, a thin layer of veggies and a thinner layer of meat. It took exactly 75 seconds for my order to be passed to me. If this was McDonald's , that'd be normal. For a teriyaki place, that's an obvious indication of 'pre-cookery' so who knows how long ago the meat was made. I just moved here and I really hope this isn't the best Teriyaki this area has to offer. I also got some chicken wrap thing, which was actually pretty good, well 2 of them as that was my own "delivery reward". Paid $19 for the entire order. I won't go back since I'm not into paying all that $$ for a huge bowl of rice and very little meat. This place would not last 1 week in Seattle. (or many other places for that matter) read more

Best food and eegees is amazing come and try. HEY, we use to live in Tucson....yes it is that Eegee's! Such a great treat for kids on a hot day ! The food is amazing too! read more

The cashier needs a new job. Treats me with disrespect everytime I come into this location for food. While I eat I watch him give every other customer dirty looks read more

The worst! I called at 6pm and someone called me at 9:00pm and said what do you want? WTF REALLY? It is too late now 3 hrs later but I will make sure no one from 56th and greenway comes there because of your POOR customer service. i pay to have a complete order you take my money. I do not get a complete order. Have a plan dont call me giving me excuses. You guys SUCK. You all need a plan because what and who you have now is not working. This is my first time posting but no one can make a judgement call is worse than going there. Don't waste your $20.00 with no drinks. Spend your money at many other local eateries just not this one. read more

The food is good, but the service is horrible. I have been to this spot multiple times- as I believe in second chances, but the service has never been good. The people are just rude, and don't care at all about maintaining loyal customers. They don't accept any coupons and make up reasons why they can't be accepted even with no restrictions on the coupon. Our family will never be back. I have given them multiple shots to redeem themselves to no avail. read more

Great spot! I had the sweet and sour chicken rice bowl. The bowl was very flavorful, the green peppers still had their crunch, and the pineapple was perfectly warm and delicious. Highly recommend. read more

I come here and order for pick up at least once a month. Same Hispanic guy that is a pain in the ass, when we order extra sauce. We place an order for 2 extra sauces and give us grief about the sauce. Pinche carbon your customer service sucks. read more

The couple that run this place are always happy which affects you in a positive way. (Makes me wonder what's really in that teriyaki sauce ) They are my go to place when I'm in the mood for teriyaki. I've used them a few times for team meals and they have always had everything ready on time and helped me out to the car. Tonight I could have gone to a Samurai Sams closer to where I was but went a little out of my way to go to their location. Good people deserve it! read more

I've had it with this place. I've been going here for years for one reason... PROXIMITY to my home. There is always the same rude little, old Mexican lady or a little bit younger Mexican guy with a mustache. Where to begin. The food is decent. It's grilled chicken atop rice, not terribly hard to conjure up. What irks me every time without fail is the rude service and JESUS GOD forbid you ask for any slight modification or side of sauce!!! If you ask for Siracha they scowl at you and hesitatingly pull out .5 of an ounce acting like it F%$#ing liquid platinum. Give me as much Siracha as I please, I just paid 7$ for 3 oz of chicken and a scoop of steamed rice. Today I went and asked for rice instead of noodles on a dish and the dude actually yelled at me in the store... YELLED. ME: Can I do rice instead of noodles please. HIM: NO (volume raised) ME: Why? HIM: Look BUDDY it's PREMIXED WE DONT SUBSTITUTE THINGS LIKE THIS SO WHAT DO YOU WANT!? ME: Fine, I'll take it as is I guess. (In my head knowing I won't make a fuss because the power of yelp is much greater then going back and forth with this darling) Do yourself a favor, DON'T give this place any of your money. I'm done. Bye Felicia. read more

I'm not sure why my review was 4 stars. This place is 5 stars. Most likely a user error when I went to post it. I stand by my original review. This place is great! read more

Love their food! Always fresh. I order the teriyaki Chicken with noodles and extra sauce...Yummy! The veggies are prepared fresh and really add to the flavor. Large portions for sure! If you have room or want to have a delish treat after school or shopping, they are now serving "eegee's" a special frozen fruit desert....have many flavors to choose from. Love to try a different flavor each time I visit. The service is always quick, the employees greet you with a big smile and a happy hello. Easy to find and a lot of in front of the restaurant parking. I'm sure you will enjoy! read more

Love the dark chicken yakisoba noodle bowl,service is super quick and you get your order in a few seconds.. great laid back and chill place with awesome food. read more

Of all the Samurai Sam's in the Valley, I like this one the best. For some reason the chicken is always so much better here - I don't know why but its seriously better here. I really like the manager guy who is always there (can't remember his name) he always remembers what I order and asks me how business is going. I really like when chain restaurants aren't so commercial. read more

Been going to this location for quite a few years now, very consistent quality and the staff is always super friendly. I usually get the large teriyaki bowl with brown rice after the gym for some good carbs and protein. read more

This place used to be really awesome back in the day. Now it sucks. Maybe others are better but this location is no bueno.

The food isn't bad but the older Hispanic gentleman who works the cash register has poor customer service skills and could use a couple lessons on manners. Nobody wants to take food from a jackass. read more

Awesome as usual. I can't say anything bad about this Sammy Sams!

Was in a rush and need a quick bite to eat. Service was quick and friendly. I ordered the chicken breast bowl and it was delicious. Will come back again! read more

I can't disagree more with the comments about poor customer service. My wife and I are always greeted with a smile and a sincere welcome every time we walk through the door! The food is pretty good and the portion sizes are huge! Its a challenge to get through an entire large bowl. And you can't beat the speed either: it takes no more than 2 minutes from ordering to have hot, ready food! A great place for a good quick meal on a weekday read more

Guy taking my order was very nice and friendly- nice deal for #1 combo - u can't beat a chicken bowl side salad and drink for $7.29 - I really don't like my bowl drenched in sauce so next time I'll get it on the side other than that good solid reasonable food. How about doing bento boxes with tempura etc? read more

The outdated, faded menu makes you feel like you are ordering at a concession stand at a baseball game. The food is decent, but nothing special. I have had the teriyaki bowl, egg rolls, and the Thai Peanut bowl. The sauces were very tasty, but they go a little light on the protein and veggies, especially for the price. When Samurai Sam's was new on the scene, they seemed to be innovative and making something others weren't or doing it better. Now, it appears they have cut corners and fallen behind their competitors. read more

I really liked this location. I had a large dark meat teriyaki bowl and it was very good! Both people behind the counter were very friendly!! I will def be back! read more

I love eating here and stop by almost every time I get my nails done. Their specialty is their teriyaki chicken bowl. I would suggest adding extra teriyaki as the rice can be a little dry at times. Usually the brown rice. They are usually quick and the guy that works the cash register is always friendly and nice. read more

I am always so impressed on how upbeat, happy and welcoming the staff is when entering this place. The food is always made correctly (I am a picky eater). The food comes up very fast and a price you can't beat. Ive been coming here for at least 4 years and will continue to patronize this place. read more

We received some coupons at work and decided to try this place out. I had never been at Samurai Sam's before, but in looked good in the pictures. Got there and when placing my order I asked a couple of questions about the menu and the cupon I had (what options I had, what else I could get...) and he take the coupon from me and says "Is only one, teriyaki meat, sauce that's it." I said okay (prob had a bad day, won't make a big deal about his attitude), and continue to order adding one more bowl to it. Every question I would ask him he would answer it as if he was scolding me, just very horrible customer service. He was older, hispanic male at the cash register, I couldn't see the name tag but he had like a gold tooth it seemed like. Got my order to go, asked for a couple of fortune cookies from the box sitting behind him when I was about to leave, and he said that my order did not come with any fortune cookies, only the kid's meal. This I just thought was outrageous, I just spent $20 for 3 bowls and 2 sodas, horrible service, and you are going to deny me of a fortune cookie, really? Really? Just a horrible experience, will not be back to this place again. read more

Visited the location tonight. I have a Coupon through my Verizon App that said buy 1 dark chicken teriyaki bowl and 2 drinks get 1 dark chicken teriyaki bowl for free. The coupon states make sure you're in the location to redeem the coupon. So I showed it to the cashier and a guy from the kitchen came up and said "no it has to be printed so it can't be used again" I showed him that the App says to be in store and only "redeem" it then. The guy said again no it has to be printed because people keep ripping us off. I don't know about oh but I've never printed anything off of an app before. As soon as I exited the App the coupon was marked redeemed so I couldn't access it again. Anyway that sucked and I left hungry and went somewhere else. Why offer the coupon if the employees won't let me use it. read more