This Doctor, Dr.Matthew Brennan MD is an Intelligent, Caring ,and is a God-Send to all in his…read morecare. Nursing Staff are Second to None,and the Office Staff are the Gas that keeps it all going with Efficiency and anything you need ! This is an Above Average Practice, I feel very lucky to be a part of !!!

STAY FAR AWAY.Ive been going there about 7 years and seeing Dr. "Bring your own diagnosis" Donna…read moreHeffernman. She left and replaced her with phys assistant Bob Smith-not even a real doctor.He forgets he saw you a month before for one of his sit in the waiting room an hour and a half meet and greets,another 45 minutes in the examination room waiting,2 hours down the toilet to say NOTHING,so he starts cutting off your meds,holding them as a hostage.REAL NICE running out of insulin on a Friday afternoon to find out he never responded to my pharmacies refill scripts and having to go til the following Monday afternoon,almost putting me into diabetic shock.STAY FAR FAR AWAY FROM THESE QUACKS!!!!

I have been Dr. Cleney's patient for almost 6 years. I have only the highest praise for her…read moreprofessionalism, patience, human touch, support. She has invariable made time to listen and to counsel me on a variety of issues, gave me immediate referrals to specialists when I requested a different GYN or surgeon. She has always returned phone calls quickly, answered all questions to my satisfaction and gave scripts as needed. I feel as if she is a close friend whom I can talk to. Thank you, Dr. Cleney.

The center for family practice, practitioners and staff are 5. The physicians, nurse practitioners…read moreand healthcare practitioners are interested in your long-term healthcare, ask the right questions and certainly listen to formulate a plan for long-term health they have been providing this top notch healthcare for decades.

I had waited 2 years with a hernia to be a new patient because they called me the day before my…read morefirst appointment and canceled and then I had to cancel because of ice storm. At my first visit to the office I forgot my identification in the car and staff was honestly incredibly rude about me taking longer to filling out paperwork. I also was measured incorrectly during my physical exam. The office dog was the only saving grace, but contacting the doctor or office while getting treatment was nearly impossible because they only had an answering machine, and call back protocol.

I have been a loyal patient of waterford health center for approx. 10 yrs., dr. Nair is my…read morepresent Gp. My last visit approx. 5/11/18. First Ipnoticed upon arriving for Appt. Putrid odor of spoiled food in waiting area, the receptionist told me it was her lunch she threw in garbage, onions in all , beautiful not even covered on a hot day. Second foible was comitted by nurse, she told me she called in prescription to my pharmacy, ultimitely never did. Took me 5days to rectify, still no script. Told staff to have dr. Nair touch base with me, never did. Thank God u don't need a Dr. When your dying, waterford health, surely doesn't care about me when I'm ill.

I was very impressed with the service here. My provider is Jennifer McBain and she is very…read moreknowledgeable and informative. Great source of information and kindly manner. Would highly recommend

Yeah, this place has its good and its bad. In my personal experience, which is, of course, all I…read morecan talk about with any degree of certainty, the good is very good and the bad is pretty bad. The good, in my experience, is largely my NP. She's excellent, communicates well, makes things very clear to me, and I can consider her "my NP", in that see her every time I go, unlike the doctor-go-round I rode at the last practice I used where I never saw the same doctor twice in a row. I don't know if that's how they usually do things at OMC; I just made it clear to whomever I saw the first couple of times I went there that that's why I was switching practices and what I was looking for, and whether because I said that or because that's just how they do things there, they've made it happen and I really appreciate that. They also understood that I prefer to see a woman practitioner and if my NP is unavailable for any reason then they'll set me up with another female doctor/NP. So all that's great. Where they have fallen down kind of consistently in my experience is in their communication - and that's a big deal, because communication is the foundation of every successful relationship, and if that's not there, you've got a real problem. I went to a dental practice to have a tooth extracted, and they needed a medical release from OMC, so they faxed their request over, and it was never responded to. So I went back in a couple of weeks later, and the process was repeated, with the same result. At this point, I went in to OMC in person to talk to someone at the desk, and she was great and apologized that they were way behind on their faxes (that's a very bad thing in it of itself), and assured me that she would see that the release got over to the dental practice that day...and it never did. That tooth is still in my head (thankfully it doesn't bother me or if this would've been an even bigger problem). So I guess, long story short, I love my practitioner but I'm not as crazy about the practice itself. They do some things well and some other things not well at all. As such, I can recommend trying them perhaps, and seeing what your own experience is like, but unfortunately I can't just give a wholehearted recommendation.

Dr. Price has been the GP for both myself and my husband for over five years and we love him. He…read morenever appears rushed and takes the time to actually get to know his patients...even going so far as to discuss cars with my husband and books with me. He makes a point of explaining test results clearly, using hand drawn diagrams if need be. On top of a great bedside manner, he is thorough and knowledgeable. On the occasions when he has referred us to specialists, those specialists have also been exceptional. We couldn't be happier!!

Had an ER visit and an overnight stay due to blood clots after a fall. ERs are always difficult…read moredue to long waits as they get test results back before proceeding to the next step, and are trying to prioritize your needs over all the other emergencies happening at the same time. Despite this, Dr. Mooney was incredibly good to me. He explained what had happened to me, even drawing me a picture, then told me I would be admitted overnight to the hospital. Sleeping overnight in the hospital isn't easy, as nurses come in every 1 to 2 hours to give you meds or check your vitals. The doctor and NP who visited me overnight were also very kind and good to me (Dan Marra and Dr. Ahmed). The doctors never have a lot of time to sit down and chat with you, because there are so many other people who need them at the same time, so I didn't expect it, however, Dr. Marra went out of his way to explain things to me, and was very kind to me. They bring you food while in the hospital that was surprisingly good. Everyone is short staffed and tired, as the medical system is broken, but despite everything, I am grateful that they kept me alive and gave me the care that I needed.

My husband and I were here for outpatient labs, and they average one blood draw every 10-15…read moreminutes. The patient's that go back come out 5 minutes later or less. There are 20 people in the waiting room, and there is standing room only. Extremely poor service. Go literally anywhere else if you can, my husband and I will not come back.