The Salvation Army has become a real JOKE! I can walk into any Salvation Army store and find a number of items they have that they are selling above retail of the same item brand new, less a warranty or return policy. I don't understand how they can get away with that? They sell knowingly broken items and will not give you your money back and on a lot of items you can't even return, broken or not!! Who else can get away with that?? Besides Value Village, who are even more greedy. I have been out right told by several Salvation Army staff in various locations that they are now following Value Village Pricing practice. It's a matter of greed and they are pricing out the very people this store was developed for! They don't seem to understand if the prices were much lower they would have a much bigger Customer base and sell more rather then sell less at higher prices and leave the people who need it out in the cold. The two worse stores I have been in are the Beacon Hill Store and the Innes Road Store. the Beacon hill store is just a disaster! you have to dig under things to get to other things or watch you don't trip over something in the isle. It is a total mess!! and like the rest have become, out priced and greedy. The Innes road store is much cleaner but the staff in there are terrible. The little Manager that runs around there with a scarf on her head all the time wouldn't smile at you to save her life! One interaction I had with her was over several watches I had my eye on the week before. But for some reason the price had gone up $2 per watch?? I offered her the first price I saw them at which was $3 per watch, none of them working, no guarantee and no returns! She said she couldn't do that, exact words. I said ok I will leave them then. Next thing I know she had rung them in at the price I offered? I said I thought you couldn't do that? She looked at me and said do you want them or not? I couldn't believe the attitude. But that's par for the course at this store. I use to frequent these stores to buy gifts for people. knick knacks around the house or office, even clothes sometimes and work clothes. But with the prices going NUTS and the staff getting worse I have gone from going 1 or 2 times a week to maybe once every 2 weeks or so. I think my visits are going to spread a lot further apart if I go anymore. I think if they want to charge these crazy prices, which I think is going to raised salaries etc. for staff, then they should have the same rules as every other retail outlet. Which means a proper return policy and warranty period. And not aloud to sell things they know are broken. These stores are suppose to help people who need to buy things at a lower price and use what they make to help various charities. I somehow doubt they are still non profit!! I honestly think Salvation Army and Value Village need to be legally investigated and someone needs to find out just where the money is really going. You have to have a lot of nerve to ask $699.00 for a keyboard at Value Village and it has no warranty and no return!! A couple of weeks ago I tried to purchase an X-box and when I went to the counter to see what came with it, because the note on the item said it was tested working and the controls that came with it were at cash 1. They came back and told me it was actually broken and did not work. Something was a little weird so I took down the serial number of the item. I went back a few days later to find the same X-box on sale again but now it was $49.00 instead of the $19.00 I could have paid for it. Same X-box same serial number, same controls. That's just not right! read more