Knowing Douglas Hertslet, I am not surprised of so many very disturbing reviews of his work,…read morealthough a brilliant artist in the past, Kitchen does not seem to be his forte, that I can assure you He would be very good making a very good portrait of you , and that is all you can expect, he is good in vernacular and has the ability to Talk, talk and some more talk, that is all That is left of Douglas

Please learn from my Kitchen "Excellence" experience, the only good of it for me is that I may help…read moresome poor renovator from making a big mistake and losing tens of thousands of dollars. Please be careful when choosing a joiner. It's such a big decision, and if you make the wrong one with joinery, you won't know until it is too late (ie you have paid a huge non-refundable deposit) During the sales process, (before they have took my money), Kitchen "Excellence" was extremely helpful. From the moment they took my deposit (on a joinery job worth over $100,000), everything changed. I have done multiple renovation projects, and I have never been so unhappy with any contractor before. In fact, I have never given anyone on my Yelp reviews less than 3 stars before. The problems started with the salesperson, Douglas. After the deposit was taken, he became difficult to deal with. I am a very fair person and don't mind if things go wrong, as long as it can be discussed and a plan can be made to rectify the issues. This is the opposite of what happened. We were told many lies over the months, this makes it really difficult to work on a project when you are not being told the truth. Kitchen "Excellence" made it much more difficult for my builder to get the rest of my renovation done because of the difficulty he had with dealing with them and because of their hold-ups and chain-of-command issues. The work itself: This is where it gets really ugly. There were multiple defects in the joinery. The benchtop was installed poorly, the timber was scratched, the polyurethane was scratched, the handles were put on asymmetrically. The stone had large defects in it. The work was in general careless and shabby. When we pointed out the defects, in the majority of defects, they alleged that "when it was installed it was perfect", even though we noted the defects on the same day as installation. Noone ever accepted responsibility. On top of that, they charged me a list of variations that I did not agree to. The whole experience was very depressing. They take no pride in their work. If only there had been a yelp review for them before I engaged them. They do not live up to the name, Kitchen "Excellence". In fact that description turned out to be unintentionally ironic, with the joke being on their clients. Please beware.

With our first kitchen, we were impressed with The Kitchen House's design and price…read more All the tradesmen turned up in the specified time except for the occasional delays that were out of their control. Subsequently, we had 2 more kitchens at different times and locations. The Designer, the tradesmen and the installer worked well together and the projects were completed on time and the [property was rented as scheduled. The owners are very involved, hands-on and attentive. The end results are fantastic!

We renovated our kitchen recently and we could not be more delighted with the result. What a…read morefabulous local business! From the start of the design process to the end result everything went smoothly! A truly professional operation with a great knowledge and experience in kitchen design and renovation. Highly recommend!

Do not ever go to Victoria's Basment in Artarmon! Today I…read morewas looking for food colouring and found like 15 bottles which where out of date since 2017/2018. When I went nicely to the next staff member she told me to go see the manager. When I approached the manager and showed her the out of date bottle she started screaming at me: "That's the suppliers fault and not outs. They must have delivered out of date products. We just filled it up. It's not our responsibility to check them when filling." I was shocked and just said no need to yell at me and yes it is your responsibility as a store manager to make sure your products are in date. Manager: "Fuck off and leave the store if you are not happy!" Seriously, is that a way to treat a customer? I have been going to this store for 6 years now and every time I or another customers talked to her she gets rude and screams at you. Glad the new Kitchen Warehouse opened around the corner as I will refuse going there from now on.

Homewares and Kitchenwares Galore!…read more There is something occupying every corner and space that is provided! From tea pots to knives, Victoria Basement has what you need for the kitchen, home, bathroom, gifts and so forth. It always seems to be a bit quiet at this one probably cause i go through the week so not sure about the weekends. Staff was very accommodating in helping me find a pairing knife! I love the tea pot sets!

Great local business. Friendly family…read more Huge variety of plants. Great block of land. Will always choose this place rather than the big business.