I have used Slater Lawn Service for the past two years for lawn mowing. They are all about quantity over quality. Their mowers speed across the yard taking tight turns and tear up large parts of the yard, both on flat and sloped areas. They even mowed an hour after it had rained for several hours and tore up a hill. I have made numerous complaints and they apologize and send someone out to "fix" it - meaning they put down seed. They would blow the grass trimmings into the flower beds and mulch areas, leave the patio and porch covered in grass, and would have to send someone back out after we called to complain. After this happening numerous times, calls to their office to talk to Stacy or Clayton were not returned. I started sending photos in the mail with my monthly payment asking what they were going to do about it, and they still wouldn't reply, but they cashed the checks. I finally decided to withhold the last payment last fall to get them to respond and finally got a phone call today - in February. All they seemed to care about was getting the final payment. I spent 10 minutes describing my frustrations only to get told "I'm just the accounting guy". I have used six different lawn services at four different houses in two different states over the past 30 years and have never had an issue like this.
I will NOT use Salter again, nor do I recommend them to anyone. read more
