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    Salon Creative Designs

    1.0 (1 review)
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    2 years ago

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    Sophisticut Hair Salon - Nail was cut unevenly and short. Sensitive skin exposed you can see the redness in the big toe.

    Sophisticut Hair Salon

    (11 reviews)

    $$

    Nice, pretty, large salon. Came in for a pedicure. It took two hours. Nail polishes were old and/or…read moredry. It took 4 times to try to complete a French pedicure. White tips were uneven. Toe nail was unevenly cut plus too short that it hurts and skin is red and sensitive. Because the Nail polish was old it never dry and got ruined. Pictures included People were cordial and talkative.

    Alicia did my hair. I asked & was assured I would get "Golden Blonde" color. Came in with brown and…read moreleft with brown. She left foils down all over my face, (Knowing I was sensitive) she then disappeared, I asked someone else to help me pin it back out of my eyes. She returned & took the foils out early so it came out still brown. She then left the toner in for 20 min, (I think to overcompensate for not leaving the foils in long enough & maybe thought she could get some action from the toner, it didn't work). She got it all over my ears & didn't check on me once. I think the products they used must have been old or something because my scalp & ears will never be the same. The cut I asked for was an "A-line bob". She did not even have me tip my head forward for the bob cut which I thought unusual. The cut was uneven & I had a 2" long clump of hair that hung down below the cut around the back of the ear area. Just sloppy cut. I asked if she could suggest a gentle shampoo & products & without asking me, she gathered up 5 items, all of the largest bottles they had & of which had Alcohol & wheat in them, (she knew I was allergic to both prior) put them behind the counter and rang them. Total disregard! She kept out of my bag at checkout a $46.00 big bottle of conditioner behind the counter, charged me for it & did not admit or call to say anything until I called the next day, then took 3 wks to send me a check for it. Was she planning to keep it for herself? Who knows! She curled my hair at the end to cover up her mistakes, took a ton of photos & rushed me out the door. When I called later, Susan, the other owner refused to give me my money back, said the check for the left out of the bag conditioner was in the mail & blamed me, the customer, said someone else was listening & heard me telling Alicia how I wanted my hair to be cut & colored, isn't the customer supposed to do this? what ever, my goodness! The work was very sloppy, they must have used bad & old products on me & they took advantage of my pocket book. I spent $228.00 for color, cut & style & $199.50 on product and all was waisted & even damaged my skin, ears & neck with the toner. Bad salon, stay away, far away.

    Salon Creative Designs - hair - Updated May 2026

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