I went to Taylor's a little while ago with hair that was looking pretty sad…read more Chris took so much time and had endless patience with me, before transforming my hair from lack lustre to amazing! I love my shorter sleek style with a fantastic base colour and gorgeous warm highlights. All of the staff were warm and friendly. Nothing was too much trouble, I won't be going anywhere else now.

Got a deal on groupon for cut and full head colour. Vicky was the lady who did it and I was very…read morepleased with it. Called today to book in again and told that I can have same deal :-) great! I asked for this Friday and was told that Vicky is on holiday. "That's ok" I say "I'll have another stylist" "No you can't" I'm told "it has to be Vicky but she's away, or you'll have to pay full price" Bearing in mind that Vicky is a senior stylist and I wasn't bother about having a beginner or anything in between! New girl on phone was very polite but the receptionist in background sounded so grumpy. I am away on holiday the following week so there was no movement for me, but they were not willing to offer me another stylist as one was on holiday... Wow what great customer service!!!

Very happy with my choice of salon. First time I have used Novo and was not disappointed. On…read morearrival I was immediately offered a drink and only had to wait for 5 mins for my stylist to finish up. Paige then took me through a very detailed consultation before I had a wonderful shampoo with massage. Paige then continued to provide a very professional cut keeping me informed throughout and knowing I cannot see without my glasses, ensuring I put them on at intervals to ensure I was happy- which I was and am. Very happy! Finally to the payment and I was very pleasantly surprised that it was a fair price for such a good cut and service. Thanks Novo I'll be back for sure

From the owner: Every team member works to ensure that our clients experience fantastic hairdressing, combined with…read moreexceptional customer service. Using the finest products available, including Kerastase, Davines and Moroccan Oil, novo hair is an affordable luxury enjoyed by over 1000 clients a month. Call us or pop in to see how novo offers something a 'little different' from other salons.

I used Snipitz Years ago all the time when I lived in Eastwood. I then moved out of the area…read more Recently I've moved back to the Southend Area and have gone back to them after several tries at different salons that were more local to where I live. I have now realised I'm happier going out my way for that better experience. They are very friendly and very welcoming and always do an excellent job on my hair. Their prices are very reasonable and I've never walked out feeling ripped off.

a reasonable hairdressers with friendly staff, who are a little too chatty sometimes though…read more the prices are not too bad, and you do get some good styles too, but it is wise to know what kind of style you want before going, otherwise you can be disappointed with the results. staff are well presented and friendly, and prices are not too expensive either. the salon could be cleaner, has quite a stuffy atmosphere at times too, could do with some air con maybe!

First time here and very friendly staff. Tanya cut my hair…read moreand I must say she did a fantastic job I was very please. My hair is very fine and found a lot of hairdressers I had never got it right apart from 1 person I had years ago. Will definitely be coming back again.