Amazing customer service. Squeezed me in and even threw me a deal. Sweet women. Will be back 10/10!!read more

If you are new to the concept of braids, DO NOT choose this braider!!…read more I scheduled an appointment, made a deposit and provided a picture of the style that I was requesting. The owner quickly responded and after a couple of exchanges via text, provided a price for the service, and set an appointment. At the appointment, the owner/braider again asked me what I wanted and I reminded her of the photo that was provided earlier that day. I mentioned to her that I didn't want my hair braided tightly so as to avoid breakage. She asked me about knotless braids (I have no idea what the difference is). I told her that I wanted what was in the picture with the exception of the hair color. I wanted a natural color. As the appointment progressed, she asked me about curly ends. The picture that was provided contained braided ends. I told her that I wanted a professional looking style. SHE decided that I needed curly ends. Long story made short, wound up with a style that was NOTHING like what I wanted. After the appointment, I was charged $50.00 more than we initially discussed. I contacted the owner/braider and informed her that due to the fact that I was not comfortable with the style, I removed the braids. She never took responsibility but instead blamed me for the situation and said that since I'd removed the braids there was nothing that she could do to remedy the situation. She failed to understand that the fixing of the ends that she offered wouldn't take care of the fact that the braids were not right. After providing a picture of what I wanted, there should have been no further suggestions or discussions about the style from her. I question the owner's business ethics, especially after being upcharged. BEWARE if frequenting this establishment. There will be no conflict resolution and an upcharge.

Gracyn was absolutely amazing! She was so friendly, professional, and made me feel comfortable from…read morethe moment I walked in. She took the time to answer all of my questions, explained everything clearly, and made sure I had a great experience. Her positive attitude and attention to detail really stood out. If you're visiting Palm Beach, I highly recommend asking for Gracyn--you'll be in great hands!

great experience here definitely will come back . great tanning experience with a variety of…read moreoptions to suit different skin types and preferences. Their facilities are clean and well-maintained, and the staff is friendly and knowledgeable, making you feel comfortable throughout your visit. The pricing is reasonable, especially with their membership plans that provide good value for regular tanners. Overall, it's a reliable choice if you're looking to get a natural-looking tan in a safe and professional environment. Bring on the fun with that sun-kissed glow!

I have such a horrible experience every single time I go to this JCP. EVERY TIME. I only go to the…read moreone in Moore unless I am forced to go to this one like I was today. A kind CSR was very patient with me and called Norman to track down some pants that were in-store only. He explained the style number and tag description which is all that he could do. Jcp Norman was surprisingly quick to find and pull the pants. I thought man that is too good to be true since they were on clearance. Turns out, I was right. I get to jcp in Norman and went to three different customer service desks before anyone would help me get my stuff. The last one I ended up at was in women's and it went downhill even further from there. Firstly, my stuff was on hold behind portrait studio which was fine except it took 5-7 min every time the CSR had to walk back and forth to inquire about my hold. They couldn't have just called back there? It was under the wrong name the first time so it took a few tries and about 10 min for her to finally retrieve my items. Once my items were brought and she started ringing them up I noticed the price was 3 times as much as the ones I asked to be put on hold. Then I had to get my husband to send a pic of the tag because they weren't doing much to figure out if they were wrong. So turns out, JCP Norman pulled the wrong pants. Not a huge deal but when I asked if they could look up inventory of the right ones, the CSR only looked up the one I already had which I mentioned a few times that I already had those. When I asked if they could look up different colors, she told me I could go search through the clearance section!!!! That is literally what I called to have them do that they initially failed at and wouldn't make it right! Once I said no thank you I'm not doing that again, I went to check out with a coupon that JCP Moore manager said Norman would honor since I couldn't find my items in Moore store. Well, this required and manager. Sure no big deal. But I stood at the desk for another 10min about and I had enough at that point. So a lot went wrong but the most frustrating part was that no one was willing to fix it in a timely manner. I spent about 45min at the service desk ALONE. This location needs to get their stuff together. It was a horrible experience. Wish I could give them zero stars.

Love this location-well maintained, lots a great clothes. I love their petite selection. The prices…read moreare fabulous.

Very good service，A very beautiful girl washed my hair，If I come to okc again, I will also come to…read morewash my hair