Absolute rubbish! Called 5 weeks ago and made an appointment. Called night before appointment and spoke to someone to confirm time. Turned up at 10am for appointment and shop is shut. Called shop, called mobile, texted mobile number. No response. Waited till 10.30am and left. At 3.20pm I receive a text saying Sorry Julie about today. Not feeling well My name is NOT Julie and that is not good enough. They had my number, had someone been sick they should have contacted me. Also, more than one person works in that salon, so why was no-one there!! Also, I feel a proper apology was in order, not a feeble Not feeling well. I booked the day off work to come to the appointment as they had no weekends before Christmas available. I drove from Leeds to Dewsbury as well. All for nothing. Will stick to my local hairdresser in future!
I would NOT recommend this salon. Poor customer service!!!!! read more